EA_Darko

EA_Darko



24 Feb

Comment
    EA_Darko on Support Forums - Thread - Direct

The steps to speak with our TOS team are in the post I shared above @Arceus5.

 

Darko 

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22 Feb

Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to speak with our TOS team in relation to any ban on your account @VanillaCreamyIce.

 

Darko 

Darko.png

19 Feb

Comment
    EA_Darko on Forums - Thread - Direct

Hey @KuraiSenseiTTV APEX Legends supports cross-play but that is not the same thing as cross-progression. Cross-play means that people on different platforms can play together but it does not mean that your console account can be used on PC or vice versa.


It is not currently possible to transfer content or game progress in APEX Legends between platforms. 


Darko

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18 Feb

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Arceus5 you will need to speak with our TOS team in relation to any ban on your account.

 

Darko 

Darko.png

17 Feb

Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to any ban.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. ...
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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @SugarLipCandies, if our live support has advised you that they cannot assist then I'm sorry to say but there is nothing more that we can do to assist you with this issue.

 

If your account was unlinked then you will lose all in-game content on the Gamertag that was unlinked.

 

Darko 

Darko.png

16 Feb

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @sshelbs, if our live support team has advised that they cannot assist then I'm sorry to say but there is nothing that we can do on AHQ to change this.

 

Darko 

Darko.png

15 Feb

Comment
    EA_Darko on Support Forums - Thread - Direct
Hey all, for issues with missing items you will need to speak with our live support team.

They are the only team who can assist with issues such as this.

Darko Darko.png
Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to any ban.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. ...
Read more
Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Po1sonHe4rt, when posting on the English AHQ boards please ensure that you are posting in English.

 

Darko 

Darko.png

10 Feb

Comment
    EA_Darko on Forums - Thread - Direct

Hey @uilhgefbhvbi for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click o...

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02 Feb

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @00000llllliiiii the best thing to do is to be patient and wait for our team to respond.


Darko 

Darko.png

29 Jan

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @ItsDoctorSeaBass we are not able to assist with any account-based issues on AHQ.


All you can do is speak with our live support team in relation to this.


Darko 

Darko.png
Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @00000llllliiiii if there is a ban on your account theny you will need to speak to our Terms of Service team.

 

If you have raised an appeal with our team then the best thing to do is to give the team time to investigate and respond.

 

The process to contact our ToS team can be found here: ...

Read more

28 Jan

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @ItsDoctorSeaBass we are not able to assist with any missing items issues on AHQ.

 

If our live support team has advised that they cannot help then I'm sorry to say but there is nothing that we can do on AHQ to change this.


Darko 

Darko.png
Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @ItsDoctorSeaBass for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

...

Read more

23 Jan

Comment
    EA_Darko on Forums - Thread - Direct
Hey @Samsung128GB_SSD we do not comment on any reports that we receive.

Darko
Comment
    EA_Darko on Forums - Thread - Direct

Hey @Samsung128GB_SSD, please do not share links to any cheats you may see as doing so is technically a breach of the AHQ User Rules and Guidelines.

 

From here on out, any sharing of videos or naming of users and accusing them of cheating or linking to cheating sites will result in bans.

 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: ...

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19 Jan

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Gamezila584 for issues with missing items you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Cli...

Read more

14 Jan

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey all, for any issues with missing items you will need to speak with our live support team using the steps I shared above.

 

Darko

Darko.png