devtrackers.gg
Hey @heyiameliot if you have feedback that you would like to share then we are happy to hear it so long as it is in a polite and constructive manner.
Darko
Hey @heyiameliot if you have feedback that you would like to share then we are happy to hear it so long as it is in a polite and constructive manner.
Darko
Hey @yukisukii your UO Trace is showing some obvious connection issues.
You have some very high ping times well before you reach the EA servers, a ping of 100ms or more is cause for concern and you have pings multitudes of this.
Darko
Hey @yukisukii I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Darko
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Hey @Videocrd3070 we will pass your bug report on.
We would not be able to offer further updates in relation to this.
I would recommend keeping an eye on the official APEX channels: https://twitter.com/PlayApex
Darko
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Hey @jinkproblenk if you are seeing the issue with one ISP but not on another then this would point to a network or ISP issue. The best thing to do is to speak with their support and troubleshoot the issue.
Darko
Hey @Videocrd3070 for issues with missing items you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
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Read moreHey @jinkproblenk if you are seeing the issue on one ISP and not another then this could point to network or ISP issues.
I would recommend speaking with the ISP in question and troubleshooting the issue with them.
Darko
You would need to change your system language to English @Rranim. If you check the file you shared above much of the info is in Swedish.
Darko
Hey @Rranim when posting on the English AHQ forums we would ask that all attachments also be in English.
Can you rerun your DxDiag in English?
Darko
Can you grab us a DxDiag @Rranim: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
Hey @Rranim on what platform is it that you are seeing this issue?
The more info that we have the better we can help.
Darko
Hey @Aenodarr for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click ...
Read moreHey @H2OMel0n we are not able to assist with account-based issues on AHQ.
If our live support cannot assist then I'm sorry to say but there is nothing that we can do here on AHQ.
Darko
Hey @H2OMel0n we are not able to assist with account-based issue son AHQ, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To sp...
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