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Hey @Guinevin if our TOS team has denied the appeal then I'm sorry to say but there is nothing that we can do on AHQ to change it.
Darko
Hey @Guinevin if our TOS team has denied the appeal then I'm sorry to say but there is nothing that we can do on AHQ to change it.
Darko
No worries @CHN_LittleCoffin, all the info you need to speak with our TOS team is in the post above.
Darko
You will need to speak to our Terms of Service team @Guinevin.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @CHN_LittleCoffin please stop spamming on AHQ.
There is no need for multiple threads and posts about the same issue.
Darko
Hey @TheRyNMC where are you seeing the figure of 100% usage, if it is in Task Manager then this info is often incorrect.
Do you have a DxDiag so that we can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
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Read moreYou will need to speak to our Terms of Service team @Ghost_BGG.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @DeArmond44 the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
Let us know how you get on.
Darko
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Hey @re_aimz7759 we are not able to assist with purchases such as this, you will need to speak with the retailer to see what they can do
Darko
Hey @CHeeFire2006 I'm going to lock this thread as there is nothing more that we can do to assist you on AHQ.
You can direct any TOS-related questions to our TOS team.
Darko
Hey @CHeeFire2006 if our TOS team has denied your appeal then there is nothing that we can do to change this.
Darko
You will need to speak to our Terms of Service team in relation to any ban @CHeeFire2006.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @DeArmond44 can you grab me a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
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You can use the link I shared above @Gabrielmojo26 to report any user you believe may be cheating.
Darko
Hey @re_aimz7759 you will need to return to the store from where you purchased the card and speak with them.
Darko
Hey @Carbideman if our TOS team has denied your appeal then there is nothing that we can do on AHQ to change this.
Darko
Hey @Shishamada, please do not accuse any other users of cheating as doing so is technically a breach of the AHQ User Rules and Guidelines.
From here on out, any naming of users and accusing them of cheating will be actioned.
If you are in game and suspect a user of cheating then please report them by following the steps in this link: ...
Read moreHey @rhysblue27 when posting on AHQ please do so in a polite and constructive manner and refrain from posting in all caps.
Darko
You will need to speak to our Terms of Service team in relation to any ban @Carbideman.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @HogynDrwg if we are asking for a screenshot there is a reason for it, It's often easier to provide the best info possible so there is a visual reference for the user.
Darko