EA_Darko

EA_Darko



28 Jan

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @ItsDoctorSeaBass for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

...

Read more

23 Jan

Comment
    EA_Darko on Forums - Thread - Direct
Hey @Samsung128GB_SSD we do not comment on any reports that we receive.

Darko
Comment
    EA_Darko on Forums - Thread - Direct

Hey @Samsung128GB_SSD, please do not share links to any cheats you may see as doing so is technically a breach of the AHQ User Rules and Guidelines.

 

From here on out, any sharing of videos or naming of users and accusing them of cheating or linking to cheating sites will result in bans.

 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: ...

Read more

19 Jan

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Gamezila584 for issues with missing items you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Cli...

Read more

14 Jan

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey all, for any issues with missing items you will need to speak with our live support team using the steps I shared above.

 

Darko

Darko.png

13 Jan

Comment
    EA_Darko on Forums - Thread - Direct

Hey @cyberkersus if our TOS team was unable to assist you then there is nothing that we would be able to do on AHQ.

 

Darko 

Darko.png

12 Jan

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to any aspect of your ban @cyberkersus.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

    ...
Read more

29 Dec

Comment
    EA_Darko on Forums - Thread - Direct

Hey @SM_Marshy for issues such as this you will need to speak to our TOS team using the steps I shared above.


Darko 

Darko.png

15 Dec

Comment
    EA_Darko on Forums - Thread - Direct

Hey @BattleRoyaleYeet generally if you miss an item such as this then it is not possible to get it later on.


Darko


14 Dec

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to any ban @GoopFPS.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
Read more

02 Dec

Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to speak to our Terms of Service team @ladystarkx.

 

If you have already created a case with the team then I would recommend waiting for them to respond. If you create multiple cases for the same issue then our team will close any duplicates cases. 

 

 

The process to contact our ToS team can be found here: ...

Read more

24 Nov

Comment
    EA_Darko on Support Forums - Thread - Direct


Hey @IB_Big_Rats AHQ is currently available in the following languages

 

Read more

14 Oct

Comment
    EA_Darko on Forums - Thread - Direct

Happy to be of help @BamboozleOnly.

 

Darko 

Comment
    EA_Darko on Forums - Thread - Direct

You can contact our live support at help.ea.com to see if an exception can be made @BamboozleOnly but remember that this is not something which we normally are able to assist with.

 

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or req...

Read more
Comment
    EA_Darko on Forums - Thread - Direct

Sorry to say @BamboozleOnly but in cases of accidental purchases such as this there is nothing that we can do.


We are not able to return the item or exchange it for another one.

 

Darko


08 Oct

Comment
    EA_Darko on Forums - Thread - Direct

Happy to be of help @cadlupton, I will pass your feedback on to the team.


Darko 


07 Oct

Comment
    EA_Darko on Forums - Thread - Direct

Sorry to say @cadlupton but there is no way to see the users you have previously played with.

 

I will pass your feedback on to the team.


Darko 


25 Sep

Comment
    EA_Darko on Forums - Thread - Direct
I'm locking this thread as there is nothing more that we can add.

If you suspect someone of cheating then please report them using the links shared above.

Darko

08 Sep

Comment
    EA_Darko on Forums - Thread - Direct

Hey all, if you are in-game and believe that someone is cheating then please report them using the steps I shared above.

 

Darko 

Darko.png

30 Aug

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @TheSavagesDoges have you ensured that the code is for your platform of choice, could it be that the code if for console rather than PC for example.

 

Darko 

Darko.png