EA_Darko

Hey @huff81 I removed the attachment in your post as we would ask that you not share any information relating to exploiting the game.

Darko 

Hey @YesEveryDay for any TOS related issue you will need to speak to our Terms of Service team.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Clic...

Hey @PuhDie the best thing to do when you see this error message is to take a couple of minutes to try the steps in this Microsoft help thread: ...

Hey @TMG-SinisterPH your UO Trace is showing some incredibly high Ping times. A ping time over 100ms is cause for concern and yours are jumping to 336ms at hop 6. From here things don't get any better. As you only sent 56 packets, let's try rerunning the  UO Trace and this time don't end it till you send 100 packets as it will give us a better overview of your connection. 

Darko

Hey @ninjaboss22 are you having any issues with any other games?

It sounds like there could be an issue with the button sticking and a simple push is registering as it being held down.

Darko

Hey @BIGalasik as Apex Legends is not cross-platform then it is not possible to connect your PS4 and PC accounts together. 

Darko

Hopefully, it won't happen again @ChichigamiPHLive.

Darko

Hey @ChichigamiPHLive generally the error message is a pretty good indication as to the cause of the issue. In this case, it is most likely an issue with your GPU and generally is related to a driver issue. Have you tried the suggestions I posted above to see if they help?

Darko

When responding to a CM @lousef we would always suggest that you tag the CM in your post. 

If it is still not working then you need to ensure that nothing on your system is blocking it. Try disabling your anti-virus, Firewall and any other security programs and launch the game. If you see the same error then reinstall APEX Legends while running Origin as administrator.

Darko

Hey @lousef I have seen a couple of people who had this issue as a result of issues with their ISP.  

Would it be possible to sign in to your router and ensure that you have DHCP set and not PPPoE set.

A user posted about the issue here: ...

Hey all that error is a PS4 error to say that the software crashed

Restart your console:

• Turn off your console and then turn it back on.

Make sure your game software is up to date:

• Go to the PlayStation home screen. 
• Highlight the game you're playing and press the Options button on your controller.
• Select "Check For Update" and install any updates that are available.

Make sure your PS4's system software has the most recent update:

• Select Settings at the top of the PlayStation home screen.
• Choose "System Software Update" and allow any system updates to install.
• Reboot your PlayStation 4.

Clear your PS4's cache:

The PlayStation 4 doesn't actually have a cache to clear. That said: It never hurts to power down/power up your console if you're encoun...

You may have downloaded the most recent drivers for the 1070 but that is not reflected in your DxDiag @RingMaster258.

You 1070 date is showing in the line: Driver Date/Size: 5/21/2019 8:00:00 PM, 958312 bytes

Did you check the registry for issues as I suggested above?

Darko

Hey @RingMaster258 your 1070 drivers are showing as being from the 21/5/19. Can you download and install the latest GPU driver from here: https://www.geforce.com/drivers

Darko

First thing I would suggest @RingMaster258 is updating your GPU drivers. Yours are showing as being almost 2 months old and I'm pretty sure there was an update for the 1070 in recent weeks.

I am seeing quite a few errors in your DxDiag. I would recommend ensuring that your system is fully up to date and there's no harm running CCleaner's registry cleaner: ...

That's great to hear @TomatoGun97.

Enjoy your gaming.

Darko

The error 0x887a0005 dxgi_error_device_removed that you were seeing @KJUICE00 is one relating to your GPU, the best thing to do is a clean install of your GPU drivers. 

You also need to ensure that you:

• Turn on vsync
• Perform a clean bootbefore attemting to play the game
...