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Glad to be of help @Ender_Fender69.
Darko
Glad to be of help @Ender_Fender69.
Darko
Hey @Ender_Fender69 if you did not get the users name then there is nothing that we can do to change this.
Darko
Thanks for taking the time to share your feedback with the community @Ender_Fender69.
Darko
Hey all, please do not accuse any other users of cheating as doing so is technically a breach of the AHQ User Rules and Guidelines.
From here on out, any naming of users and accusing them of cheating will be actioned.
If you are in-game and suspect a user of cheating then please report them by following the steps in this link: https://help.ea.com/en-tr/help/faq/report-players-for-cheating-abuse-and-harassment/
We take all reports very seriously and ...
Read moreIt could be a connection issue @R99_Bangalore and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Darko
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Hey @Jogan155 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of...
Read moreHey @iiPrimePlayz the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select '...
Read moreNo worries @leeyongjunsgmy. The best thing to do is to see this as a learning experience and put a password on your system. It won't get you back into APEX Legends but it can stop the issue occurring again with another game.
Darko
Hey @leeyongjunsgmy the best thing to do is to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @huff81 I removed the attachment in your post as we would ask that you not share any information relating to exploiting the game.
Darko
Hey @YesEveryDay for any TOS related issue you will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hey @TMG-SinisterPH your UO Trace is showing some incredibly high Ping times. A ping time over 100ms is cause for concern and yours are jumping to 336ms at hop 6. From here things don't get any better. As you only sent 56 packets, let's try rerunning the UO Trace and this time don't end it till you send 100 packets as it will give us a better overview of your connection.
Darko
Hey @ninjaboss22 are you having any issues with any other games?
It sounds like there could be an issue with the button sticking and a simple push is registering as it being held down.
Darko
