EA_Lanna

EA_Lanna



29 Feb

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @gzhn3nfb06bb

 

If your date of birth was input incorrectly, you'll need the help of the EA support team to update that. There are restrictions in place that remove that option on underage accounts to help prevent minors from tweaking their date of birth to get around the restrictions and access features like online game modes and chat. 

 

If your account is set to underage by mistake, contact the support team directly so they can help you update it. The fastest way to get it is by contacting us in-game. ...

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28 Feb

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Rocket61mlg

 

Our Terms of Service team can take a look at the ban for you if you get in touch with them. To reach them, please fill out the webform. This EA Help guide will share more information to help with that: Get information ab...

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27 Feb

EA

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @9611916,

 

At the moment the following languages are supported on Answers HQ: 

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22 Feb

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @Baizhi223,

 

I'm so sorry, we can't look into the suspicious activity or the ban for you from the forums. Please follow these steps to help re-secure your account. There may be some steps there that can't be completed while the ban is in place but that's ok, the ban itsel...

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @Baizhi223,

 

At the moment the following languages are supported on Answers HQ: 

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19 Feb

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @skaj0701,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @Emirtrkk1903,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @ghg6qojcdue5,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @GUANTAOZZz,

 

At the moment the following languages are supported on Answers HQ: 

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16 Feb

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @b44cba9ccfb01496,

 

At the moment the following languages are supported on Answers HQ: 

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14 Feb

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @mlgbqumingnan,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @Noel_NicoSnr,

 

At the moment the following languages are supported on Answers HQ: 

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13 Feb

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @7459019611955650,

 

At the moment the following languages are supported on Answers HQ: 

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07 Feb

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @WithMeeeeeee,

 

At the moment the following languages are supported on Answers HQ: 

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06 Feb

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @cubaliqre,

 

At the moment the following languages are supported on Answers HQ: 

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02 Feb

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @16c9iejld0gr,

 

At the moment the following languages are supported on Answers HQ: 

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31 Jan

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @NAAAAIKEEEE,

 

Oh, hmmm. 🤔

 

Edit: When you were selecting the help topics, were you able to select a contact option? Were you able to connect through live chat? Or were you able to send in a case using email?

 

- EA_Lanna

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @NAAAAIKEEEE

 

I'm so sorry, this isn't something I can help you with. We aren't able to make account changes on Answers HQ but our support team can help you if you reach out to them with the request. This EA Help article will share more information: How can I close my EA Account?

 

- EA_Lanna

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @pyscho04,

 

At the moment the following languages are supported on Answers HQ: 

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