EA_Lanna

Hi @smokeythecat6, 

 

Those are all really good questions. I don't have the answers for them at the moment but I'd assume more information will be released in future updates about the new Raid.

 

The Dev team update the ...

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Hi @dmdrkvn123,

 

At the moment the following languages are supported on Answers HQ: 

• ...

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Hi @lalosieg,

As long as Sion and Nihilus are present in the battle, you won't be able to land any damage on Traya. You'd need to defeat Sion and Nihilus and afterwards reduce Traya's protection to be able to damage her health.

- EA_Lanna
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' help...

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Hi @a7qmtkxt10no, 

 

The restore purchases option doesn't undo a purchase. It's there to help push content through if the content got stuck/didn't deliver after making a purchase. 

 

- EA_Lanna

____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players ar...

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Hi @r3522onlyvp5,

 

I'm sorry, you're on the community boards; Answers HQ. We aren't able to help with bans here. It sounds like you're looking for the Terms of Service team. They can review any ban/suspensions on the account for you if you think there's been a mix-up with the ban and they'll lift it if the investigation confirms no rules were broken. To reach them, please ...

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Hi @IsntLifeCrazyBro,

 

I'm sorry to hear this happened to you. It's never a great feeling to discover your account has been compromised and items were taken. 

 

While we can't look into this from the forums, I strongly recommend following these steps to help...

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Hi @xyoshix710, 

 

If you want to split up your EA accounts from his, connected accounts needs to be unlinked and that carries risks. His account could be impacted by the unlinking. I'll share some EA Help guides for more information on this and if you'd like to discuss those options further, get in touch with the support team directly. They'll examine the accounts and let you know what can be done and the impact it will have for all involved after getting both account holders permissions. 

 

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Hi @YoungFitzXx,

 

I'm sorry, you're on the community boards; Answers HQ. We can't assist with account bans here but our Terms of Service team can take a look into the ban for you if you think there's been a mix-up with the ban (i.e. the rules weren't broken). Send in an appeal for the ban you'd like them to investigate for you. 

 

This guide will help you learn how to reach out to them and includes some advice on filling out the webform: 

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Hi @9crunchy8, 

 

Don't worry about posting it in the wrong place. It can happen!  I'll move this on over to the Apex boards. 

 

In terms of bans. you're through to the forum team on here. We won't know why your EA account might be banned, sorry. You're looking for the Terms of Service team, not the support team. The Terms of Service team would exclusively help and discuss ban cases. If you believe there's been some sort of mix-up with the application of a ban, they can be reached by ...

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Hi @jhnfjk2ll476, 

 

I'm sorry to hear that. You're right, you'll need the support team to get help with the guild rename. Let's see...If this is still an issue for you, please grab your Player ID & ...

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