FatsharkJulia

FatsharkJulia



11 Jan

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It’s my understanding this is unintended, but my colleague handling this has been away. Knowing this, would you still prefer to have the item refunded?


10 Jan

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This is (edit: still) on my radar and I’m looking for patterns in recent reports. Would you be able to upload your most recent console logs here, please?:

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I am aware of recent reports concerning this error and I’m looking for any patterns in the reports being raised. Could you let me know which region you’re playing from please?

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Could you reproduce the crash using the old driver, and send a crash report my way please? :slight_smile:

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Are you playing in Windowed mode? If that’s the case, could you try switching to Fullscreen instead please?

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This appears to be an issue with the Visual C++ Redistributables. You should be able to solve this by:

  1. Uninstall the Visual C++ 2019 Redistributables
  2. Reinstall the Visual C++ 2015, 2017, 2019, and 2022 Redistributables: Latest supported Visual C++ Redistributable downloads | Microsoft Learn
  • You may be prompted with an option to repair, as opposed to install. In which case, you may proceed with the option to repair
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Sorry I missed this! You can download a previous driver version using Nvidia’s Driver Search: Official Advanced Driver Search | NVIDIA

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Please enable the Steam Overlay. That should sort it! :slight_smile:

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May I confirm, does the headset work as expected outside of Darktide?

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No problem, all done for you.

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That’s my bad, I linked you the wrong article!

Could you include your latest console logs (as opposed to crash dumps) please?

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It sounds like this is more of a hardware-related issue, I’m surprised Microsoft Support haven’t explored that with you.

Is the console well-ventilated, could it be overheating?


09 Jan

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Sorry about this We understand some players are still having problems with our chat and services.

What would be useful for the developer handling this, is if you could upload your most recent console logs please?:

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Of course! I’ve levelled him back up for you. :slight_smile:


08 Jan

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This is a series of complicated Deadlock crashes unfortunately. I’ve raised this with our Engine Developers, but in the mean time could you explore any remaining solutions here?:

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All done. :slight_smile:

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Sorry to hear this. Would you mind outlining which steps you’ve run through with Microsoft Support already?

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Are your buddies experiencing the same error, and are they playing in the same region as you?

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Which operative did the weapon belong to, please?

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I’ve sent you a DM with the information requested.