FatsharkJulia

FatsharkJulia


05 Jun

Comment

Please include your logs and we’ll check it out. Thank you!

Comment

Does any icon in the Taskbar appear after pressing ‘Play’ within the launcher?

Comment

Thank you for letting us know, I’ve raised your issue with our developers.

Comment

Sorry to hear this - I’ve shared your report with our developers.

Comment

Thank you for the extra logs. I’ve queried this with our developers and will report back to you.

Comment

Could you screenshot and show us what you’re seeing on https://accounts.atoma.cloud/twitch-drops please?

Comment

I can see most of your crashes are occurring in the NVIDIA driver. These are not the usual GPU-related crashes we see however.

I understand you’ve updated your drivers already, but it’s particularly important to perform a clean re-installation:

Read more
Comment

Thank you for letting us know. I’m merging your post to make sure @FatsharkPdr has visibility of it.

Comment

I’m chasing this up. Thank you for letting us know.


01 Jun

Comment

I’m not sure why this particular crash is occurring unfortunately, but it is on the radar of our Engine Developers. Apologies for the inconvenience.

Comment

I apologise I don’t have any immediate solutions for you but we are looking in to this.

Comment

I apologise but we are unable to reset accounts on Darktide at this time, only Vermintide 2.

Comment

@sonofeevil it would also be helpful if you could include extra console logs or crash reports. Thank you!

Comment

Are you able to reach the ‘Settings’ menu (via the ESC key) prior to it crashing? You should be able to work around this by disabling XeSS:

image1448×188 75.6 KB

Comment

I understand there are multiple issues at play but we should start with the crashes. It looks like your ‘Worker Thread’ count is very low - did you set this to avoid crashing previously? Could you try increasing it?

Comment

The experimental build is now mirroring the live build, meaning it is essentially redundant. We have now implemented an option within ‘Settings’ → ‘Interface’ that allows you to disable Portrait Rendering, which we understand is a common cause of GPU-related crashes for some:

image1659×1032 152 KB

Comment

There is a conflict between one of the security applications on your PC and Darktide. The problematic DLL is Citrix\ICA Client\epclient64.dll

Comment

Please disable the Overwolf overlay. :slight_smile:

Comment

Please disable the Overwolf overlay. :slight_smile:




Other sites