FatsharkJulia

FatsharkJulia



07 Oct

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I’ve responded to your query via the Support Portal - my reply may be in your ‘Spam’ inbox.

Let’s continue the conversation there please. :slight_smile:

Locking post.

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Certainly it could be a case of the GPU not sitting correctly, so if the other solutions aren’t of any help it may be worth re-seating the GPU. :slight_smile:


06 Oct

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  1. Press the Windows key + R
  2. Enter %appdata% and select the ‘OK’ button
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
  4. Right-click user_settings.config and select ‘Properties’

Under ‘Attributes’, is the ‘Read-only’ checkbox selected?

If so, please deselect it and apply the changes.

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This appears to be GPU-related, if this is a recurring issue please see if there’s any improvement by switching to DirectX 11 within the launcher’s ‘Settings’ menu.

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Thank you.

So in 2 of the reports I can see that your GPU has essentially disconnected during play which is usually indicative of a driver issue.

I’d recommend running through the solutions here.


04 Oct

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Sorry to hear this. Could you please send me one of the crash reports produced, the next time this occurs?

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@Mentis Yeah I don’t believe this is mod-related, it’s been reported in the past too.

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Are you using the ‘Player List Plus’ mod?

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As above, it’s poorly described but the intended behaviour. We need to work on that.

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We’ve heard of this occurring but are having problems reproducing it on our end, it’d be amazing if by chance you ever manage to catch a recording of this happening!

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Alright - I’ve passed this information on!

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Think we’ve identified the problem here, it’ll be addressed in an upcoming patch!

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I’ll pop this over to development, but in the unlikely event that you happen to witness this again, it would be amazing if you could catch a screenshot. :slight_smile:

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@Mentis I do a complete run-through of the posts made here in ‘Bugs’ once a week. My run-through for this week will be done this afternoon.

I have multiple other platforms to cover but I do skim through ‘Bugs’ once a day to look for blocker issues, issues that I know have already been raised or those that need more information, and mark accordingly.

This is obviously not the case...

Read more

03 Oct

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Could you please upload your most recent console logs?

Your console logs can be located using the instructions below:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

Thank you in advance.

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You would’ve received all possible rewards from the Bögenhafen Strongboxes, which is why the weeklies are no longer available to you.

See Okri’s Challenges > Missions > Bögenhafen > Shadows over Bögenhafen, and your obtained rewards will be displayed out of 84.

Hope this helps!


02 Oct

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This is likely mod-related - please disable your mods and see if the issue persists.


01 Oct

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I’ve passed the sound issue on, but would like to know when the FPS drops began?

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Thank you for the heads up! <3