FatsharkJulia

Yep, I see, we’ve addressed this particular crash internally. It’ll be resolved in an upcoming patch.

Apologies for the inconvenience.

Try switching to DirectX 11 within the launcher’s ‘Settings’ menu and see if there’s any improvement.

It would be super if you could upload the console log that corresponds with this session. Your console logs can be located using the instructions below, and the timestamps within the log names should help you identify which one is needed.

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

Set ‘Graphics Quality’ to ‘Custom’ to start with, and then apply your desired changes and click ‘Apply’. See if that works.

1. Press the Windows key + R
2. Enter %appdata% and select the ‘OK’ button
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
4. Right-click user_settings.config and select ‘Properties’

Under ‘Attributes’, is the ‘Read-only’ checkbox selected?

If so, please deselect it and apply the changes.

Sorry to hear you’ve had such a rough time with this! I’ve raised your report with development who will hopefully be able to advise us on how to proceed. Due to the weekend, there’s likely to be a delay in response until next week - apologies for the inconvenience.

The Connection Timeout error is almost always ISP or router-related, and in this situation it sounds like Vermintide 2 is perhaps highlighting a router instability.

Are you able to, or have you tried hooking your PC up to a mobile data connection to see if the errors persist?

Yes, it’s likely. Did you contact your ISP as instructed in the link above?

This is, unfortunately, the expected behaviour (at least for now). We know improvements are needed.

It does appear to be a GPU-related unfortunately, I’ll list our usual recommendations below.

Firstly, please perform a clean re-installation of your GPU drivers using the instructions here.

If the re-installation of your GPU drivers does not improve the situation, consider checking if one of your components is overheating. More information on how to do this can be seen ...

Did the errors continue to occur even when connected to a mobile hotspot?

Based on the information within the log, it appears your GPU is crashing. Please perform a clean re-installation of your GPU drivers using the instructions here.

If the re-installation of your GPU drivers does not improve the situation, consider checking if one of your components is overheating. More information on how to do this can be seen ...

I’ve responded to your query via the Support Portal to say I’ve raised this with our Console Developers. We’ll continue the conversation over there - locking post.

The crashes you’re experiencing are called Access Violations which unfortunately can occur for a variety of reasons. We have a list of potential solutions here.

How often do these occur for you @sama?

Firstly, could you please verify integrity via Steam if you haven’t already?

Secondly, are you using any mods?

When did these crashes start occurring for you, @Psyce?

Did the crashes start after the introduction of NVIDIA driver 436.02, released on the 20th of August? Worth considering a roll-back if so.

Thank you for the heads up!

Out of curiosity could you try enabling the ‘Small Network Packets’ option within the ‘Network’ panel, to see if there’s an improvement? Whilst you’re in there, do make sure your ‘Max Upload Speed’ represents your actual upload speed.