FatsharkJulia

I think there’s some trouble with the mod loader. Could you try playing with mods disabled, and see if there’s any improvement?

Got it. Could you try the solutions listed here instead please?:

Great, all done!

Which operative were you playing at the time, please?

Could you tell me which Anti-Virus/Firewall you’re using please?

There’s references to the Weapon Customisation mod in the error data. Could you try disabling it?

There’s something weird here, so I’ve queried it with our Engine Developers.

In the mean time - do you play Vermintide 2 regularly? There’s an option to switch to DirectX 11 within the launcher’s ‘Settings’ menu (this isn’t possible in Darktide). I’d be interested to see if the issues persist using DirectX 11.

What happens if you delete the GPUDETECTION.exe? Could you try that please?

Done!

Yep - best to contact us at https://fatshark.se/support though

The item purchased is for Zealot. Would you like me to refund it?

Do you already have 2 of the same Curio equipped in separate slots? This is an issue that interferes with the saving of loadouts, so perhaps it’s related.

There is an option to disable automatic profile switching within G Hub - I imagine this would stop it reverting to Desktop.

Have your old NVIDIA drivers been uninstalled since your upgrade?

I am monitoring these issues and making note of the impacted ISPs.

We’ve seen this in the UK for the most part, but I understand you’re in Belgium.

I apologise I don’t have any immediate solutions but we’ll continue to look in to it.

Could you share a darktide_launcher.log and console log (if you have one) with us please?

The console log is cut short, unfortunately! Please try this:

Delete Darktide AppData & Verify Integrity of Game Files

NOTE: This will reset any custom keybindings.

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to: AppData\Roaming\Fatshark
4. Delete the entire ‘Darktide’ directory
5. Launch Darktide as normal

You will then need to use the ‘Verify Integrity of Game Files’ option, which is accessible via the Steam client and will ensure the installation is complete.

1. Right-click Darktide in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify Integrity of Game Files’ button
5. When complete, close and reopen St...

This appears to be an issue with the mod-loader - unfortunately, information is limited outside of that.

Unfortunately there could be so many reasons for the PC losing responsiveness, either driver or hardware-related.

You’ll want to have a look here: https://support.fatshark.se/hc/en-us/articles/360038965013--PC-How-to-Resolve-PC-Crashes-Loss-of-Responsiveness-or-Blue-Screens-BSOD-

It’s very hard for us to identify these issues as there is ultimately an underlying issue.

I understand Darktide is the only one presenting these issues at the moment - likely due to how demanding it is - but...

The error being produced here is DXGI_ERROR_DRIVER_INTERNAL_ERROR.

Have you already performed a clean re-install of your drivers?

It’s particularly important the outdated drivers are removed: