FatsharkJulia

Hmmm - is Windows 10 up-to-date on your PC?

I’m not sure unfortunately - I would need to see another console log or crash report if possible.

Could you share the URL to your Steam profile with me please?

I’ve restored that for you.

Which Anti-Virus/Firewall are you using?

It looks like your installation is corrupted. Please use the ‘Verify Integrity of Game Files’ option, which is accessible via the Steam client using the instructions below:

1. Right-click Darktide in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify Integrity of Game Files’ button
5. When complete, close and reopen Steam

I think this is caused by the ‘Weapon Customisation’ mod.

We are aware of the issues concerning audio cutting out and we’re looking in to it, apologies!

What happens if you attempt to launch via Darktide.exe in the installation directory?

The path to the Darktide.exe should look similar to this: Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries

@Deadpumpkin Your problem is that the AMD Radeon™ Graphics is being used as the primary GPU, as opposed to your NVIDIA GeForce RTX 3060 Laptop GPU. In this case, please see:

Details on how to provide a crash report or console logs are supplied in the link. Sometimes, a crash report isn’t produced, and that’s where the console logs come in handy.

Could you reach out to us at https://fatshark.se/support instead please? We’ll try to help.

I would need the purchase to be made within the past 30 days, unfortunately.

I can see the purchase was made on the 5th of October.

I’ve raised this to our database for investigation. Thank you for letting me know.

When there are mods enabled it can muddy the crash data and make it particularly hard to work with - we don’t do it out of spite.

I can see in the second console log there are no mods, which is super - using that I’ve been able to look up the crash and I can see it’s already in our database and awaiting resolution.

We are aware of an issue that sometimes causes Penance rewards (cosmetics) to not unlock accordingly.

Sometimes, the connection to our servers simply needs to be re-established.

Please try completing another mission, and the reward should unlock as expected.

Existing reports may be merged here, to help us keep track of the issues being reported.

I’ve shared these with our Backend Engineer. Thank you!

It doesn’t seem like there was any Aquilas on the account at any point in time. I should add that the Aquila bonus is for owners of the Imperial Edition - the Pre-Order bonus instead includes a Portrait Frame and Weapon Trinket.

Should be solved with Hotfix 1.2.12!

As this is a persistent issue for you, I recommend looking here. We see this problem often when a RAM issue is involved, or if you’re running inconsistent RAM speeds: