Oof, I hope not. We’ll look into it - thanks Harridas.
Oof, I hope not. We’ll look into it - thanks Harridas.
Hotfix just went live!
@kvntvan unfotunately that video link doesn’t work, could you provide another?
Thanks for the report. I’ve added this to our database.
This specific matchmaking crash needed a code fix our side. That being said, disabling mods at the moment is likely a good shout, as there’s a few known issues.
Hi @Warwin56,
A hotfix for this has just gone live. Could you download the update and see if this crash is resolved?
Hi @pluszowyjesiotr,
This appears to be a GPU-related crash.
I recommend running through solutions here:
Read moreHi @krAzy
Sorry to hear that you’ve been having trouble with a crash.
Could you install our latest patch and see if the issue persists?
From your log I can see you’re running into a Deadlock crash, which are a little notorious.
I know you’ve tried a few solutions already, but if you still crash after the update, then I’d recommend running through all of the ‘go to’ solutions in this article:
Read moreHi @Zankaru,
The error HRESULT: 2147942487 = E_INVALIDARG indicates that it’s a GPU-related issue.
Could you run through the following please;
Hi @mischaafro,
I have a suspicion that the ‘Loadout Manager’ mod could be the culprit here. Could you please try disabling this mod and see if the crash resolves?
Hey @Zankaru,
Sorry to hear that you’re having trouble after trying so many solutions. Do you have any console logs you could upload? It would helpful for us to take a deeper look.
Hi @Xanoth,
Thanks for the report! This one is on our radar. There’s a current bug whereby if a host disconnects/leaves, then after the host migration, the level will replay a second time when completed. We’re working on it
Thanks @Samedi, appreciate the report! We’ll keep an eye out.
I’ve added the missing reward chest to your inventory.
Hi @Samedi,
Could you please send me a message with your Steam profile URL so we can take a look at this for you?
Hi @Arthwen,
We’ve actually uncovered two issues that require code fixes our end. Unfortunately, I can’t provide an immediate solution for you - but be assured we’re working on it. Sorry for the inconvenience in the meantime!
Sorry to hear that robuscuss If the solutions in both of the articles have not proven to be successful then we may be at a bit of a loss. Would you like us to contact Steam and request that they issue you a refund?
Thanks for the added info @Arthwen
I’ve passed this along to the development team and someone will take a deeper look later this week.
Hm okay, then could you try the solutions here?
Read moreHi @Arthwen,
This error usually indicates a corrupted Windows User Profile.
Check that you have the latest updates for Windows installed.
You can also try running the Windows System File Checker, which will replace any corrupted Microsoft DLLs.
Hi @lacahuete
The crash report indicates you’re installation is incomplete and is missing a bundle file. Could you please try ‘Verify Integrity of Game Files’ via the following steps -