FatsharkLev

Ah right! hmm, is your friend able to adjust their network configuration and run through the other possible solutions?

Hi @Reaper

I’d recommend running through the solutions in this article:

Thanks for the report @Haiken, I’ve raised this in our database - we’ll investigate!

Ah good! It seems to be a very inconsistent issue, that still effects a minority of players. We’ve got a proper fix in the works, though.

Hi @Mr_Pumba, unfortunately we were not able to compensate missing chests sorry.

If you gain a prestige level now, do you receive a commendation chest?

It seems you’re running in to a Deadlock crash, which can be a little notorious.

Are you using Avast, AVG, Spybot or 360 Total Security Anti-Virus?

Much appreciated @I2ain! I’ve added this to our database for development to investigate.

The mace received a stronger heavy damage profile in exchange for the DoT effect. I’ll flag the description internally and get that checked out. Thanks for the report @Hen !

Hi @Umgak_Wazzok, did you crash straight to desktop, or were you prompted to submit a crash report?

If you can submit a crash report and paste the ‘GUID’ string displayed here that would be super helpful!

If you’re not able to submit a crash report, could you provide your most recent console logs instead please?

Your console logs can be located in the Vermintide 2 AppData directory using the instructions below:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

Thank you in advance.

Hi @GiantFriendCrab,

Could you please upload your console logs from this session?

Your console logs can be located using the instructions below, and uploaded to a reputable hosting service (e.g. Dropbox) and linked here, or sent to me on Discord - Lev#8708.

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

Thank you!

Huzzah! thanks for confirming.

@lSkillsl I’ve spoken with a console developer and unfortunately we’re at a bit of a loss with this one. You can access our Xbox endpoint URL which indicates your ISP isn’t blocking the connection. After taking a look at your account in the backend, there are no visible indicators of account corruption or anything out of the ordinary. This leads me to believe it’s a localised issue, which is difficult to diagnose.

You could try uninstalling, and reinstalling the game, just to see if starting with a new install/clean slate has any impact. As it’s a connection issue, I’d think it unlikely though.

Otherwise I can only really recommend that you contact Microsoft Support and request a refund. Humblest apologies that I cannot be of more help with this ...

Hi @zamora,

Has this occured for you again on any subsequent plays of this level?

Also, could you please provide your console logs from the associated session?

Your console logs can be located using the instructions below. If you can’t upload your logs directly here, then they can be uploaded to a reputable hosting service (e.g. Dropbox) and linked here, or sent to me on Discord - Lev#8708.

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

Thank you!

If you’re unable to upload the console log, or host it and link it, could you provide a list of any installed mods you are using (if any) please?

Hi @Swisha,

Could you PM me your Steam profile URL please so I can look into this for you?

Thanks for the report @Harridas. I’ve raised this internally, we’ll investigate!

@I2ain could you please upload your most recent console logs? It would be very helpful.

Your console logs can be located in the Vermintide 2 AppData directory using the instructions below:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

Thanks in advance!

@NewType could you please upload your most recent console logs? It would be very helpful.

Your console logs can be located in the Vermintide 2 AppData directory using the instructions below:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

Thanks in advance!

So, Error 1110 is another that is usually related to downtime/disruption with our service provider. If you were able to restart the game and resume without issue, then it’s likely to have been an unfortunate blip in the connection. Sorry about that!

Sorry for the delayed response @lSkillsl, that appears to be ok.

To confirm, are you still currently encountering this server error when attempting to play?