FatsharkLev

We’re aware of and investigating an issue causing the Daily Reward to sometimes be unable to claim and endlessly load.

We’ve identified that the issue occurs when the calendar changes from Day 8 back to Day 1, and we believe that only the Day 1 reward should be affected.

Please skip Day 1 (wait 24 hours) for now whilst we iron this out.

We will be merging any existing posts relating to this issue here.

Please accept our apologies for the inconvenience.

Hi @Fitonelli,

Sorry to hear this. I recommend trying our connectivity solutions here:

@Deadfranko, can you please try quitting the game completely and restarting? Does the issue persist?

Hi @staron,

Regrettably, there is no current option to disable controller input.

I appreciate that this is disappointing, and I’ve raised this issue with the development team.

I’ve added this to our database and we’ll investigate. Apologies for the inconvenience.

I replied to your other post in V2, but I’ll pop it here also.

This error usually indicates a hardware issue.

I recommend running through our potential BSOD solutions here:

I’ve raised this crash in our database. We’ll investigate - thank you!

For anyone seeing an increase in connectivity errors recently please can you provide your console logs from sessions this has happened?

Hi @Stickypaws,

Do you own the Grail Knight Cosmetic Upgrade?

If so, the cosmetics must be unlocked via completion of Okri’s Challenges. You can find more information here:

Hi @Mrmaldad,

Sorry about that - I’ve added the Helmgart Heraldry hero skins to your account. You should see them in your inventory when you next restart Vermintide 2

As for the cosmetic notification, this bug is on our radar and we’re looking into it. Apologies for the inconvenience.

Hm, as you got disconnected in the same way using a mobile data connection I’m wondering if it’s a local system issue. Perhaps a running background application is interfering and causing a connectivity issue. Bit of a shot in the dark, but if you try a Selective Startup and disable your background applications is there any improvement?

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load startup Items’
5. Reboot your PC

If the issue no longer occurs after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is causing your issue.

I’ve raised this issue in our database, thank you for the report!

Sorry to hear this. This error usually indicates a hardware issue.

I recommend running through our potential BSOD solutions here:

Hi @VALIS,

This is likely happening due to too many requests being made in a short period of time while salvaging.

Could you please provide your console log from a session this happens so we can take a look?

We’re aware of and investigating an issue causing the Daily Reward to sometimes be unable to claim and endlessly load.

We’ve identified that the issue occurs when the calendar changes from Day 8 back to Day 1, and we believe that only the Day 1 reward should be affected.

Please skip Day 1 (wait 24 hours) for now whilst we iron this out.

Apologies for the inconvenience.

You’ve mentioned trying our solutions from the Connectivity Errors FAQ already. Did you try connecting to a mobile data connection and if so, did the issue persist?

If you haven’t tried this yet, and you’re able to, that can help in isolating the issue.

A fix was implemented, but it wasn’t robust enough. We’re looking into it again, and will hopefully have this resolved in one of our next console updates.

This one has been a little tricky, and has unfortunately taken longer than we would have liked.

Apologies for the inconvenience and thanks for your continued patience!

From the logs, the error code produced indicates this may be due to Anti-Virus/Firewall software.

Please ensure you have appropriate exceptions in place for both Vermintide 2 and Easy Anti-Cheat.

You’ll want to add exceptions for -
vermintide2.exe in C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries
EasyAntiCheat.exe in C:\Program Files (x86)\EasyAntiCheat

A Selective Startup can also help identify whether a background application is the cause:

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load startup Items’
5. Reboot your PC

If the issue no longer occurs after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is the culprit.

Out of the logs provided it seems to be a mixed bag. You’ve ran into some code-related crashes that we’re already aware of and looking into. You’ve also encountered a GPU hang - which we’re also working on.

Apologies for the inconvenience whilst we iron these out.

Out of the logs provided it seems to be a mixed bag. You’ve ran into some code-related crashes that we’re already aware of and looking into. You’ve also encountered a GPU hang - which we’re also working on.

Apologies for the inconvenience whilst we iron these out.