FatsharkLev

@BecauseRaisins, done!

Hi @Gu1k,

You should be able to manually set a value in your user_settings.config file, which shouldn’t cause any issue.

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide
4. Locate the user_settings.config in this directory
5. Open your user_settings.config and find the setting ‘nv_framerate_cap’
6. Adjust the value to ‘75’
7. Save the file and launch Darktide as normal

If you have any issue, please check your user_settings.config file isn’t set as ‘Read-only’, as this would prevent the change from saving correctly.

@Raspy, done!

Ah yep, having the Steam Overlay enabled is required for in-game purchases. Glad you got it sorted

@codvetkin, all done!

Hi @Gu1k,

Apologies - the name filter seems to be restricting the use of “Gu1k”

Is there an alternate name you’d like to change to instead?

Hi @usenenadam,

Sorry to hear this.

It seems like you’ve tried many solutions we’d normally suggest in this scenario.

One other thing I recommend to try is a Selective Startup, as another application may be interfering with Easy Anti-Cheat. You mentioned this only happens occasionally, so perhaps it’s another process that isn’t alwasy running

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load startup Items’
5. Reboot your PC
6. Launch Vermintide 2 as normal

If the issue no lo...

@JiantJerbil all done!

@mesutozer all done!

Hi @liluo,

No problem! I have refunded this cosmetic bundle for you.

Done! Have changed your Ogryn’s name to ‘Grimm’.

Hi @Mavrik,

No worries, I have refunded this cosmetic for you

Hi @MarxistDictator,

No problem! I have refunded this cosmetic for you.

Hi @Zack117,

Since we introduced native control support, I’ve been told that DS4Windows can cause issues. Do you have this installed? If so, can you please try uninstalling DS4Windows.

Please let me know!

Hi @Calendail,

No problem! I’ve restored your Profane Accatran Mk VId Recon Lasgun (380) to your Veteran

Hi @D3rrin,

Sorry to hear this.

It looks like there may be an issue with your installation. Please try verifying integrity of game files:

Hi @Captbirdseye,

It appears you’re running into a GPU-related crash. I recommend running through our potential solutions, here:

Hi @DefeatedHusband,

I’ve checked your account and can see you made a purchase of 4500 Aquilas on Sat 21 Oct 2023 11:33:45 UTC. The Aquilas were granted at the time, which I can see you used to purchase cosmetics. However, this transaction is now marked as ‘Failed’ detailing that it was revoked by Microsoft. As you purchased cosmetics, but the Aquilas transaction has been revoked, this has subsequently resulted in the negative balance.

Is it possible that your bank blocked the payment? or was this transaction charged back?

Hi @ZephyrExia,

No problem! I have refunded this bundle for you.

Hi @lakespot,

No problem! I have refunded this bundle for you.