FoxhoundFPS

FoxhoundFPS



29 Jan

Comment

Originally posted by Full_Time_Toker

Not trying to hijack someone elses thread but I messaged you my ticket number for a hacked account. I have been waiting since October 11th (commented elsewhere in this post) and the last contact I had was in early December from a supervisor saying he was escalating and still no updates. Any help at this point would be greatly greatly appreciated.

Nevermind can't message your account. Unfortunately the only way to get help appears to be getting a post on the front page :(

Not trying to hijack someone elses thread but I messaged you my ticket number for a hacked account.

I don't have any recollection/memory of interaction from you. I also just checked my DM and mention history and didn't see contact from you.

Nevermind can't message your account. Unfortunately the only way to get help appears to be getting a post on the front page :(

I receive DMs often. I'm not sure where you're trying to message me that you can't?

Comment

Originally posted by SuperTacoComputer

On call of duty's website where it says support I contacted them weeks ago about this issue. I never heard back from anyone.

Do you have a ticket number?


28 Jan

Comment

Originally posted by RequieM4130

/u/foxhoundfps

Can you help this fellow?

This person needs to start a case with our Player Support.

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Originally posted by ThunderCheerio

u/foxhoundfps u/atviassist can someone please get back to me.

Saw the pings here and pushed this thread to our team. Glad that they were able to follow-up with you. :)


26 Jan

Comment

Thank you to the players who have tagged me into this thread. Reporting in-game is the correct course of action for those you suspect or encounter that violate our Call of Duty: Black Ops Cold War Security and Enforcement Policy.

All infractions undergo a thorough review process by the security team before enforcement.

Comment

Originally posted by MrBrainz

I have this bug too. Lost my Dark Ops badges too. Same thing with switching between PS4 and PS5 versions.

When would we see this update? My combat record still says I've played less that 18 hours and I'm level 217. Will I get my Dark ops challenges back? Do you have to fix on a 1 by 1 basis? My PSN is Mr_BrainZ

Thanks so much

Please DM me your Activision ID and I'll forward it to our team and we'll see what we can do.

Comment

Originally posted by Sabretoothninja

you guys are really taking your time with fixing Dirty bomb. Over a week of only one map and no hotfix is kind of a joke for a billion dollar company.

For context and insight: not everything can be fixed with a hotfix or game settings update. Some things require code fixes via major updates and this is an example of one. If we could have hotfixed this, then we would have.

Comment

Originally posted by Charly20444

It’s back! Thank you so much Treyarch!

Brought it back as we investigate the issues with the normal FTDB playlist.

https://trello.com/c/TLwLBdoa/80-ftdb-ruka-and-sanatorium-are-now-limited-in-rotation


25 Jan

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Originally posted by thalesjferreira

That's great to know. Appreciate for your reply

NP and thank you for being cool in our interactions. :)

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Originally posted by thalesjferreira

Hey man! Any news for us?

We've identified the issue, are working toward a fix, and will likely return Sanatorium 24/7 so that people can get their fix in for it. Lots of moving targets currently as we move toward releasing some other items soon.


22 Jan

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I'll share this with our team.

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Originally posted by FoxhoundFPS

It is my understanding that this will work properly in the non-Japan and non-Korean markets. We are also targeting a fix for this soon.

It is my understanding that this will work properly in the non-Japan and non-Korean markets. We are also targeting a fix for this soon.

Quoting myself here for context because the bot does not reflect edits. Those two markets would typically receive the appropriate notice regarding the effects.

Comment

Originally posted by LuisMntz

Will this work fine on Mexico?

It is my understanding that this will work properly in the non-Japan and non-Korean markets. We are also targeting a fix for this soon.


21 Jan

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If you're seeing this in the U.S., the dismemberment effect does work in-game. This message is showing up incorrectly and we're looking into it.

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Originally posted by nigatelo67

The devs are alive!

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We're tracking this issue but I don't have any updates at this time.

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Originally posted by FoxhoundFPS

When did you get reset? Can you send me your ATVI ID via DM? Feel free to answer both in the DM if needed.

Update: We have restored this player's account.

Comment

Originally posted by nv4088

u/FoxhoundFPS 😭😭

I just reached out to you and, with the help of the threads you compiled here, many others about this issue. We have successfully restored multiple players at this time and have released back-end fixes in an attempt to prevent future stat progression losses. Please check your DMs!

Comment

Originally posted by Casey2345

I play in Xbox parties but I do not have party overlay on

Some players have reported success regarding disabling that overlay and it would have been my suggestion for you.

Please reach out to our Player Support for some best practices regarding crashes and to report details to them for further investigation from our teams. We are releasing stability fixes often and feedback helps.