HiRezRadar

With all due respect to you, this is a very inaccurate statement. Hi-Rez studios employs a diverse group of people some of which proudly identify with and celebrate this month. This item was requested last June not only from the community but our employees and it was something the team committed to accomplish.

There are plenty of other engagement aspects associated with this update, but this is purely to support diversity, inclusion and equity within Rogue Company.

No, once you hit Rogue you are there.

No I'm just joking around (text doesn't convey this well). Ultimately I'm responsible for all our Community Management efforts so I move where I'm needed to support the team. For now I'm heading back to my roots here with Rogue Company.

Reddit frankly does have good days and bad but just because you don't see us respond doesn't mean we aren't reading every day. We definitely are.

Howdy! Not sure why you find my presence odd but I won't take that personally!

Mini has been working in the background the whole time. We're a team and we step in where necessary to support each other. I took ownership of handling our communication on Reddit recently so she could focus on other tasks.

To answer the OP question though, tomorrow's release is a bit out of the norm for us given we normally update on Tuesday so we extended the timeframe around it.

Tomorrow with the update! Apologies if we didn't communicate that accurately.

Rogues! As we mentioned a few weeks back, tomorrow's Operation: Daybreak Update marks an important milestone for Rogue Company and our community. Over the last two years, the team has added dozens of features, hundreds of items, and made innumerable balance and gameplay changes. We genuinely appreciate every single one of you who has been a part of this journey and helped make Rogue Company what it is by sharing your feedback with us every step of the way.

While this is an incredible moment for our community, we also recognize that there is still a lot of work to be done when it comes to resolving outstanding issues. Before the Operation: Daybreak Update releases, we wanted to let everyone know about a few issues we anticipate tomorrow that the team is already preparing fixes for:

• Draft Pick Spectators will only see one team’s perspective - this will be fixed in a future release.
• Juke’s Turret bypasses Sigrid’s Shield.
• Juke’s Turret is m...

Apologies, this maintenance was necessary but probably a little confusing given the timing. Today is just about some important infrastructure changes we didn't want to do at the same time as the update.

Operation Daybreak launches tomorrow!

You've been able to party cross play for a very long time (since Alpha). What we've been discussing is when we'll mix those queues for players regardless of whether they are in a party or not.

You can continue making threads as before, we just wanted to provide further details on what information will help us the most.

This is definitely an ask!

We've had a number of folks present performance issues and were understandably frustrated.

A subset of that group we've talked to were genuinely invested in helping us identify these issues and address them. We are unbelievably grateful for anyone willing to take these extra steps and want to provide specifics on what will help us.

Hi folks. We know it can be frustrating to encounter a performance issue while playing, and it can be even more frustrating when those issues seem to go unresolved. Performance issues can be tricky to diagnose: Sometimes they’re affecting everyone, but often they are only affecting players in a certain region, at a certain time of day, or only users on a specific platform or hardware configuration. Sometimes even a specific device driver or OS setting can cause issues that only manifest in a specific game.

To help us understand and troubleshoot your issue, there are a few details we need from you - with these, we have a better chance of understanding what you’re experiencing and focus the investigation. 

What We Need

1.  First, briefly summarize the issue you’re encountering. Whether it’s “none of my shots were hitting”, or “other players were moving erratically”, or something else - what is the key “this isn’t right” behavior you’re observing?...

This particular statement was made almost 18 months ago now and Rogue Company is a very different game than it was at that time. We ran the system as you point out for many months and we don't agree it was working unfortunately. I'd also point out we had the same problem 18 months ago, folks had nothing to spend their Rep on.

This should help alleviate that problem.

All correct, the table is there, you have the exact same chance of getting anything you don't own from the Drop, and if you somehow manage to get everything you will not be able to purchase the Rogue Supply Drop.

This was a long term project the team wanted to initiate carefully and one of the primary goals was to give players something to spend Reputation on.

Hey everyone! We did a small hotfix this morning to address a few outstanding issues:

• Rogue Saint had the Life Drain Perk removed unintentionally
• Fixed an animation issue with the LR15 scope
• Fixed a discoloration issue with the "Digital Matrix Gl1tch" skin

This was an unintentional change made to Saint. He should not have lost Lifeline as part of this update. We'll address this change as soon as possible.

Thanks for sharing this, genuinely!

The normal process for what you are describing is we report the game bug to folks who are able to review and address the issue described. While we can handle some technical support on our team, anything specific to a platform has to be tackled by the engineering and programming wizards.

Now as a player, that should be irrelevant to you. You are experiencing an issue and want it fixed. It's quite possible we need to do a little better about setting expectations and creating better processes to report these concerns.

If you did not receive a response (and I would be stunned if you didn't) I would really love your ticket number so I can review how we handled it. If you aren't comfortable doing it here, please DM me. We are by no means perfect in our process but everyone should be answered.

As progress through the ranks, wins and losses will become more significant meaning at the very high ranks you will lose 24 and gain 6. This has been how the system has worked since at least Season 2.

We did however 100% have a bug with our last update which we believe has been resolved with this one. If you are in lower ranks and are experience extreme point loss we do want to hear about it but please bear in mind your point loss is based on your team composition, not just your personal ranking.

I would very respectfully disagree and say that is easily the fastest way to get someone on my team to review it. Twitter, Discord and Reddit we get a lot of messages and you are rolling the dice on whether it will be seen. We are very particular about tracking metrics around our support tickets and notice when they aren't answered in a timely manner (which depending on when you put it in may take a day or two).