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180548 this is the reference I think....
I'm reviewing this today, thank you.
180548 this is the reference I think....
I'm reviewing this today, thank you.
u/hirezradar claimed weeks ago that the Rogue Rewards should have already gone out, and to DM him if you didn’t receive them (https://www.reddit.com/r/RogueCompany/comments/v7sr5s/free_supply_drop_bug/ibmuynr/?utm_source=share&utm_medium=ios_app&utm_name=iossmf&context=3)
I sent a DM but he never got back to me. I also submitted a ticket and got the same response as you in the OP.
The Rogue Rewards I confirmed last week did go out. Could you please provide me your ticket number, I'd like to look into this.
Rogues! The game will receive a hotfix tomorrow morning, June 23rd, to address a few outstanding issues. The team continues to investigate and resolve other bugs reported as well but here is what the hotfix will specifically change:
I got a survey asking if I was satisfied with their response. That’s it. No other reply, no action taken, nothing received in game.
Could you DM me your ticket number? I'd like to review this.
I don't think trench had any thing to do with it. He was just chasing us around with a bat. I didn't really get to see Dallas in action much though, so idk if they're sus or not
Hey there! We don't actually control names, they are passed through directly from whatever platform you play from. People can certainly be creative so it's not too far of a reach that someone got around Microsoft, Sony, Epic, Nintendo, or Steam. We'll have some take care of this on our side though so thank you for reporting it.
Hey there! I'm hopeful I can clear up what i'm guessing is a misconception about how we develop Rogue Company. Updates do come with bugs (an unfortunate side effect of software development) and yes we do prioritize them, but we don't necessarily hold anything unless we have to.
When a bug is confirmed and a fix worked out, we determine if it can be fixed with a simple restart or requires a client patch. Something like say fixing a typo in a description is simple and can be fixed quickly. Something like an animation bug with a weapon is a bit more complicated and requires a full patch which means it all goes through approvals with Sony, Microsoft, and Nintendo.
Those do take a bit of effort and require time so we have to lump our larger fixes together.
This particular update we've hotfixed 4 times if I recall since the update fixing issues as quickly as humanly possible so we certainly aren't afraid to update the game. Hopefully this provides some in...
Read moreOk I thought it was just me because HI-Rez is out here acting like everything in the world is beautiful.
Thanks for everyone's patience tonight. Around 11 PM ET we experienced an issue with one of our hardware providers. The team is currently trying to work around the issue and get the game back up and running as soon as possible.
Hey there! This is highly dependent on where you are and what ads are available at the time. Unfortunately there are regions and situations where this feature will not be accessible, we're working with our partners who deliver our ads to make as many as possible available to everyone.
We did have an issue this morning at the time you posted this. If they are still having problems please let us know!
Radar, the community managers such as yourself are very selective on what posts they reply to, the same can be seen on twitter.
When are HiRez going to address the absolutely broken matchmaking system.
Its never been fit for purpose and has been tweaked to be progressively worse over the past 12 months.
High level players do not want Nintendo switch, xbox one, or PS4 fills added to their team to "balance" out the matchmaking.
Low level players do not want added to a match where they offer no support to the team as they are still learning the ropes of the game.
Hello! We are selective mostly because there are so many hours in the day and so much we can effectively communicate. As I stated in the previous post, we are currently assessing data around crossplay and matchmaker to determine it's effectiveness based on changes from the update. There is a tricky balance to be found between queue times (data from our games and others show most players do no want 5-10 minute ones) and match quality so finding it will certainly require adjustments.
We do appreciate the feedback around it, it helps us make these decisions.
Same here. Keeps saying someone left, or my game just straight up crashes.
We appreciate everyone reporting this and our apologies, this happened incredibly early local time for us. Our team ran investigations about 5 hours ago and determined the issue we were running into and believe it has been resolved at this time. If you still see kicks from matches please inform us and thank you for your patience.
Where is the best place for the most up to date patch notes, including minor patches and hot fixes? Had to go on a third party website to find 2.05 patch notes that didn't seem to appear on the website.
The main update notes for this can be found here: https://www.roguecompany.com/news/operation-daybreak-update-notes
The hotfix notes from today we'll grab a roundup and get a post up on Reddit. I think the team has been trying to fix them as quickly as humanly possible and with 7 different platforms we want to do our best to not confuse anyone on what is fixed on each individual platform.
Issues were resolved? Not a thing has been done since last Wednesday. We’ll see what this big 700mb patch does though. Lol… And I don’t really consider one post saying, “Oops, we accidentally turned on forced crossplay” as being super active. People are obviously passionate about this game, so I’d think it wise to inform people about what’s being worked on, what’s being changed, what’s being reverted, etc. We’ve been left in the dark with shit matchmaking and an abundance of performance issues.
It hasn’t really effected me either, as far as my personal gameplay is concerned. I have no problem with playing against M&K but the majority of the community evidently does. And it’s made the matchmaking way worse.
I obviously don’t speak for everyone, friend. But I am speaking for the silent majority. Nothing about this update has been acceptable and I had very low expectations going into it.
Hey there! Thanks for taking the time to share your concerns with us, we genuinely do appreciate it. The team has been actively watching Reddit since last week and working on issues. I've been hitting random threads but it's Reddit, very easy to miss.
This morning's update should fix a nasty bug with the Ibex and a more minor fix of listing the Apex map in Wingman Customs.
We did see some significant concerns around queue time and our engineers took a lengthy look. While there may still be a lengthy queue times due to an issue or depending on when you queue, this should no longer be affecting people in general.
In terms of bug fixing it sounds like you may have missed our patch notes, which had a list of 19 fixes with the update and have made a half dozen more since Wednesday. There are certainly more that need addressing but they are certainly being worked on.
With crossplay and matchmaking we are very actively watching feedback on this an...
Read moreu/HiRezRadar this can’t be intended
It is not and we do take action on things like this.
If you managed to get a MatchID from this could you pass it along? Also what platform and region were you playing in?
This usually indicates some data isn't getting where it's supposed to go. We did have an event last night where saw some issues but if you see this again please do report it.
Will do. It seems to be much better today. I did have one match where it loaded me in as a game in progress but once I loaded it was a 1v1 and the match hadn't even started yet.
Any info / videos etc I can gather I'll pass along though.
Glad to hear it!
Also can you tell me what region you play in and what platform you are on?
Hey there! I can only speak in generalities without specifics but our actions taken against cheaters increased significantly over the last 7 days. While you are correct, cheating always exists along with sometimes good players that people think are cheating, plenty of people are hit through our processes every day. Admittedly unfortunately they have to cheat before they are caught so it's going to impact some players, in those cases we try and remove them as quickly as possible.
Howdy! Sorry you are running into this issue. You may want to start with verifying the integrity of your files, it definitely looks like something isn't quite right. If you aren't seeing an EAC popup or the game itself it means nothing has really launched.
We genuinely appreciate you reporting this. If this happens again and you think about it, please grab a matchID if you are put into one. Certainly not required but will help some of our engineers narrow a few things down.
Why is it so difficult to spread this information through all of the various social media accounts that Rogue Company has? This is very important information that the vast majority of the player base should have access to. Considering there are 66.8k individuals that belong to the reddit page while you have 193.2k followers on Twitter and 47,451 individuals that like the Facebook page with 54,199 individuals that follow on Facebook it makes absolutely no sense to not spread this information to as many people as humanly possible. I see that there is a ton of miscommunication within the ranks of First Watch Games, but this is becoming increasingly unacceptable.
Hey there! Social media for a game like Rogue Company believe it or not is highly planned and requires coordination with groups within the company. This communication was unexpected and frankly on the heels of a lot of other communications. It is very important we agree, which is why we didn't wait to put it out and got it circulating. We aren't done communicating it just yet!