Hugo

Hey @Schiemy, welcome to the forums and thank you for reaching out!

We’re already aware of this issue and it will be fixed in the upcoming patch.

Hello @aurelien, welcome to the forums!

Could you please check your Event Log for any relevant messages regarding your pets?

You could also try lowering the resolution to 720p in the console’s video output settings in the meantime.

Could you please share which servers you’ve tried so that we may also look into their current stats?

Hey @CentDiaz, thank you for reaching out, we’ll get in touch with G-Portal to determine if there’s any issue with this specific server.

Hello @zakijah, thank you for your submission. Our team is actively looking into improving overall console performance and addressing its specific issues.

Please ensure that your console is on a wired connection to improve overall stability. You may also try to disable Boost mode on your PS4 and changing the resolution to 720p in the video output settings.

If possible, consider installing the game to an external HDD/SSD as it helps with loading times and stutters as well.

Thank you for sharing your findings with us, we’ll be sure to relay these details to our team.

Hey @MartinB105, thank you for sharing this issue with us, we’ll be sure to forward the details to our team.

Do you recall which exact type of building piece it was standing on?

Thank you for sharing further findings with us, we’ll be sure to relay this info to our team.

Hello @Massatus, welcome to the forums!

Which exact Acheronian weapons are you unable to craft and which related feats have you unlocked?

What error message is your friend getting?

Also, does he recall what’s his in-game name?

Hi @The_Hundeprest, certain armor sets are intentionaly not dyeable, which is the case here.

Yes, unfortunately, that’s the case and, in most cases, we do need to have the issue reproduced on our end in order to be able to escalate it.

Regarding gameplay recording, you may do so through your PS4, more information here.

You may share the resulting video privately with us through a direct message ( simply click on my forum name and the blue message button ).

Hey @Iswut, thank you for your report and for taking the time to share a video with it!

Hello @Deanomanz, this particular issue is currently registered in our database as we haven’t been able to reproduce it in recent builds.

Do you recall how old your current singleplayer save is and whether the issue has different reproducibility rates in areas with different amounts of NPCs?

Would you also be willing to provide a short video of the steps taken for it to occur on your end?

Hey @RiceCooker, welcome to the forums!

Were there any messages on your Event Log that could hint at what happened?

It’s possible that another player has stolen your belongings, as when you logout while playing online your character’s body persists on the server in a sleeping state.

Hey @rabowlen, thank you for sharing this issue with us!

@xMrDemonicWolfx were you able to reproduce the issue post session restart?

Do you recall in which location this happened, and if there were any player built structures beneath, or the equipment of the thrall?

Hey there, we’ve got word back that this is intended per design.

Please run the requested tests in our previous reply as they can help us determine any potential issues, we’re not offering them as a solution to the reported problem.

Since you’ve mentioned in your original post that you were still unable to access your private solo game, we had to ask if you had previously reported the issue yourself so we could look into previous shared information, which seems to have not been the case.

It’s not a common issue and it could stem from several different factors such as profile/save data corruption, hardware, oddities in a previous patching process and cache, which is why we ask users to take different steps to eliminate possible causes.

As you’re willing to start a new game, have you deleted all the game’s stored profile and save data and prevented the console from syncing with the cloud ( or delete the cloud data as well ) before attempting to do so?