Hugo

Hugo



17 Jan

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    Hugo on Forums - Thread - Direct

Hi @Zeb, our team will look into this matter, thanks!

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    Hugo on Forums - Thread - Direct

For playing online or coop we strongly advise that you set up a wired connection to ensure maximum speed and stability.

Additionaly, performing a clean reinstall of the game or to rebuilding the PS4 database can also help.

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    Hugo on Forums - Thread - Direct

Hey @stelagel, thank you for reaching out, we’re aware of the issue and it’s being looked into.


16 Jan

Comment
    Hugo on Forums - Thread - Direct

Hello @Megaton238, the issue is known and will be addressed in an upcoming patch, apologies for the inconvenience.

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    Hugo on Forums - Thread - Direct

Hello @Cebelicus, have you previously reported this issue?

Are you able to play online without any issues?

We’d suggest that you first ensure that your save is stored on the XBOX cloud, before trying the following steps:

  • Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes, then try loading into your SP session.

  • If the issue persists, try to perform a soft factory reset while keeping games and apps.

  • Should you still have trouble loading into the SP game, please try to do a full reinstall of the game.

Please let us know if any of these steps help.

Comment
    Hugo on Forums - Thread - Direct

Hello @RogueBudda, thank you for getting in touch!

When did this issue first happen, was it after yesterday’s patch?

Could you ensure that you both run a wired connection to ensure that network stability isn’t the cause behind the loading issue?

If the issue still occurs after trying the suggestion shared above, have you tried killing her character to force a new respawn on her client upon connecting to the session?

In any case, we’ll be sure to register the issue for the developers to look into.

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    Hugo on Forums - Thread - Direct

Hello @zakijah, the rates should be reverted today.

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    Hugo on Forums - Thread - Direct

Unfortunately, the mask is intentionally not droppable, even though it’s spawnable through the admin panel.

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    Hugo on Forums - Thread - Direct

Hello @Zeb, does this issue occur every time you login, and are you aware if it also happens in singleplayer?

We’ll register the matter for the team to look into as soon as possible.

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    Hugo on Forums - Thread - Direct

Hi @Artemis.S-Class, thank you for pointing this out, we’ll relay the issue to the developers.

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    Hugo on Forums - Thread - Direct

Just to clarify, this specific issue hasn’t been addressed in the latest parity patch, as it was meant to bring the latest updates from PC onto Console, you may find more information on the latest patch notes:

Read more
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    Hugo on Forums - Thread - Direct

Hi @Zeb, the team is aware of the issue and it’s being looked into, we’ll add your feedback to the ticket.

Feel free to share additional details regarding which building pieces are causing this to occur more often and if it’s more frequent during the initial minutes of gameplay after loading into the server or if it also happens throughout your sessions.

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    Hugo on Forums - Thread - Direct

Hey @Zeb, we’ll be sure to reach out to the developers to determine if this is intentional behavior or an actual issue, thanks!

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    Hugo on Forums - Thread - Direct

Hello @Keokisun, welcome to the forums!

We’ll send note to the developers regarding this issue, thank you for all the details shared.

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    Hugo on Forums - Thread - Direct

Hi @Zeb, thank you for pointing this out, we’ll have our team take a look into it.


15 Jan

Comment
    Hugo on Forums - Thread - Direct

Thank you for sharing these screenshots, we’ll relay the issue to our team so they can determine what could’ve occurred.

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    Hugo on Forums - Thread - Direct

Hey @Iswut, we’ve forwarded this matter to the developers so that they can determine if there’s an issue.

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    Hugo on Forums - Thread - Direct

Hello @Shini, welcome to the forums and thank you for your report!

Could you share a few screenshots of the map with the exact position of the bases that seem to be affected by this purge issue?

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    Hugo on Forums - Thread - Direct

Hello @Irkalla, we’re aware of the issue and it’s being looked into by the team.

It does seems to occur more frequently when changing from a one handed weapon to a two handed one, or vice-versa, especially while the thrall has its current weapon out.

Please refer to the following video for a few workarounds around the issue:


14 Jan

Comment
    Hugo on Forums - Thread - Direct

Hello @Savral, apologies for the delay in our response, are you able to share this savegame with us? You may do so privately through a direct message.