JagexHooli

JagexHooli



05 Jun

Comment

Originally posted by Shrimp111

The broadcast should override chat filters, otherwise you could miss it easily

Yeah this is a great feedback. It's not on our development plan, but it's good to take note of these situations in case we get the opportunity to look at our comms systems one day for improvements. Thanks for the response.

Comment

Originally posted by samiito1997

when was broadcast sent? i got kicked ~15-20 mins ago

About 12:12 Game Time.

Comment

Originally posted by Cowelho

no, i didnt see it. i was on brazilian server also, and no one from my brazilian clan saw the broadcast also

Thank you for the feedback! Especially good to know (in a sense) that it didn't hit non-EN worlds. We can look at getting some Localised phrases to use in these situations next time.

Comment

Originally posted by _Nodle

Telling us to avoid dangerous activities via in game broadcast is one thing.
To disconnect everyone without a warning is another.

You tried I guess? rip to the ironmeme anyway

We didn't log people off - the issue escalated and forced people out. We'd have down a countdown timer and server shutdown otherwise.

Comment

Originally posted by skillbert_ii

I also did not see it, but honestly a broadcast like that is impossible to notice at most bosses since a lot of bosses spam your chatbox.

Thank you for the feedback. Might be a system we need to look at improving then.

Comment

Originally posted by UnrealEgg

I'd say if the intent is to automatically log people off, could you not apply immunity and then teleport everyone to a safe place automatically?

Otherwise I'd say those normal in chat notifications aren't that obvious. Something like the update notification timer at the top of the screen with a message might be more suitable and obvious.

We didn't log people off - would have been a countdown if so.

Comment

Originally posted by Cowelho

just died on my hardcore ironman for being disconnected. lost A BUNCH of stuff (was doing kerapac hm at the time).
still have 1 life left, but i dont think i will be playing anymore. whats the point? lost 2 lives already because of client crash/disconnect.
should i just keep skilling forever and never do any pvm?
rsn: cowelhy

Sorry to hear this. We did send an in-game broadcast out about avoiding in-game activities - out of interest, did you catch it?

It's something we've been trying to do as a team to minimise this stuff happening, but keen to hear if it's easily missed honestly. Would be good feedback for us.

Comment

Originally posted by Jolakot

How long is this expected to go for?

No ETA as yet. /u/JagexDoom is in a call with the team working on the issue and will keep you updated along with Azanna.


23 May

Comment

We have had discussions about this feature and the impact of the API changes over the past few months.

Given it's an intensely busy time at the studio, it's not something we've had a chance to discuss for a month or so to be completely honest - but we will chat about this further when we next have time.

At the very least we'd like to make sure we get some some sort of information out there on what we're going to do - or not do - following the change as we know some people really value this. I wouldn't expect news for a while though.


22 May

Comment

Originally posted by Dibbs93

When does dxp actually end because this article says the 29th and so did the announcement article but this page says the 2nd of June

https://www.runescape.com/community/double-xp-live#_ga=2.42177440.461537087.1684596122-1732560331.1646060242

Yeah that page is wrong - we're working with the relevant team to get it updated.

Comment

Originally posted by Dutchsy

Good to see they also copied the same DXP live article as last week, on which there was comments that the DXP timer on the website was wrong.

This was a known miscommunication, and gets repeated now, yet again.

Perhaps not release a News Article if you're knowingly wrong, or causing misinformation, or add a disclaimer at least (like; remove the link to the site that still says June)?

{At the very least, hire a test reader, because this has been the third week with typo's, wrong dates, wrong times, and copy/paste errors, this one specifically being repeated twice}

The Double XP: LIVE section in the TWIR is correct - it ends on Monday May 29th.

It's the webpage that's wrong. We've raised that to the team that owns it to fix.

Comment

Originally posted by dumbotheclown892

You guys mega griefed me by putting the ability to add 20 characters in. I now have 2 jagex accounts.

Will there be anyway for me to merge my 2nd jagex account into my first?

This is a great question given this changed based on feedback. We'll raise it to the platform team.

Comment

Originally posted by Tkf530

Am I wrong that the last Q&A we had was in September?

We'll be getting back to regular streams shortly including Q&As.

Doom has been with us three months now so he's in a great spot to get that started. The Necromancy Creator Trip (and preparing for First Look next week!) means we haven't been able to start the regular stream cadence we want to do just yet, but after that's all done, it should hopefully be the norm to see streams most weeks.

Comment

Originally posted by Tkf530

Is the beach coming a week earlier now?

The Beach is next week!

Comment

Originally posted by Myx_Rs

will we be expect for a june 12 of this year release or winter 2017? this is so frustrating

Totally understand the frustration. We know that's a risk that comes with wanting to be more transparent with things like the Development Roadmap and then seeing something you were looking forward to get delayed.

The main thing is the team are taking the time to get this right and extensively test it. It touches so many things in the game that we have to do as much as we can to make sure it releases as you'd expect.

Based on how much testing has been done by this point, we're optimistic June 12th is the date. As we promised in the post, if it has to shift again (ie. fix needs more time or something), we're going to be open about it and keep you updated on when. Not what we expect to happen though.

Comment

Originally posted by dopaminerushh

Jagex really thinks the players would be ok with no update week because of dxp LOL

Not at all the plan. Max Cash was originally due to drop this week in our schedule until we discovered the engine fix that was needed in that extensive testing pass for the change.

Comment

Originally posted by siriuskarma

Can we have ninja/QOL updates at LEAST on these no-update weeks to justify membership/restarting the servers?

Most of our QOL update work is going into the Community Hitlist Strike at the moment, balanced around development support for Necromancy as we get to that big push later development phase!

This ended up being a much smaller Patch Week than usual, but you should still see a healthy flow of patch fixes on the road to the Hitlist.

Comment

Originally posted by ResolutionDeep2922

Is the woodcutter's grove update still in June now the max cash update is not in May but in June?

Woodcutter's Grove is still on track. Max Cash's delay is purely about extra engine work, so it doesn't have a knock on effect to the content team's work.

Comment

Originally posted by Tkf530

What's the next steps FSOA and animation dead?

Sponge was at the Necromancy Playtest for a lot of last week, but Shogun and Sponge will be chatting early this week. We hope to have an update for you very soon - at least detailing next steps and expected timelines.

Comment

Originally posted by Butternubicus

Are there any plans for a “big” update for May now that the cash update has been postponed? Or does the graphics overhaul count?

Unfortunately not I'm afraid. From a content development standpoint, the Max Cash Update was significant work which is why it was our bigger content drop of the month.

That work has been done content side (and engine side), but the delay has only slipped out because of some additional engine-based work we need to do due to discoveries in testing that mean it will take longer to deliver.

If we were moving this out from a content development standpoint, we would have loved to swap something with it - but the allocated work has happened so unfortunately we can't replace it with anything at this late stage.