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We have a Cold Fix going out momentarily which will get it resolved.
We have a Cold Fix going out momentarily which will get it resolved.
So you expect people to read the paper magazine from a shop like Target before going there because that’s what is offered? No. In store prices + listing apply, not the other way around.
Not what we expect at all - just confirming to make sure anyone who went to grab this Bundle based on the Newspost knows they'll get what that had listed from this morning.
We've got a support route here to help with anyone who didn't get what they wanted based on the in-game description.
Vic the trader when? It’s been over a year and usually they appear before dxp weekends. I’m not accepting the portable vic as a replacement
We're going to talk to the team about when we can next expect to see Vic back, we've seen this feedback crop up lately especially.
Update on the MHAW Power Bundle
Posted this in another thread but just wanted to make sure it's shared here too - and we've also added an alert in the Newspost.
The MHAW Power Bundle description in-game does not match the actual contents of the Bundle due a deployment error - the Newspost remains accurate and reflective of the actual Bundle as it did this morning. We're going to fix the description as soon as we can in-game.
If you've purchased the Power Bundle and are unhappy with what you received due to the in-game description, you can submit a ticket via this link and we'll get back to you as soon as we can (please do allow up to a couple days for this depending on the volume of requests we get).
Read moreThank you for raising this and sorry about the issue you've encountered with this.
We are going to get this resolved in-game as soon as we can - the Newspost has the current accurate description.
We're also discussing what we can do for those who purchased the pack expecting the description in-game - we'll be back as soon as we have confirmation on what the plan is there so we can do right by you in this situation.
Thank you for your support of RAD by picking this up. Hopefully we can correct this for you in good time to make this up to you.
Update on the above:
Firstly, just to reconfirm, what you received in the MHAW Power Bundle is what it's intended to be - the Newspost remains accurate and reflective of the actual Bundle. We're going to fix the description as soon as we can in-game and add alert to the Newspost in the meantime.
If you're still unhappy with what you received vs the description, please do reach out to Player Support. You can submit a ticket via this link and we'll get back to you as soon as we can (please do allow up to a couple days for this depending on the volume of requests we get).
https://support.runescape.com/hc/en-gb/articles/360001119977-Issue-with-Solomon-s-store-purchase
To anyone who has picked this up - thank ...
Read moreI just bought one and can confirm that this pic is accurate.... same deal though, i got 50 of each protean and 3 medium combat crates rather than what was advertised. Dont think i'll be buying any mtx again any time soon, what a rip off.
Update: I submitted a report ticket, as I'd like to hope this was an honest mistake on their part. I'll let you know what happens.
It is an honest mistake, very much not intentional. The old text somehow made it into the deployment.
Thank you for raising this and sorry about the issue you've encountered here.
We are going to get this resolved in-game as soon as we can - the Newspost has the current accurate description.
We're also discussing what we can do for those who purchased the pack expecting the description in-game - we'll be back as soon as we have confirmation on what the plan is there so we can do right by you in this situation.
Thank you for your support of RAD by picking this up. Hopefully we can correct this for you in good time to make this up to you.
❗ Maintenance Alert ❗
We will be briefly restarting RuneScape servers at 16:30 Game Time for some unplanned maintenance.
Please avoid dangerous activities around this time. We expect Worlds to be offline for < 2 minutes.
What? I thought todays update was about the incamdo hatchet? 😭
Got anxious for nothing...
Woodcutter's Grove isn't a May Update - won't be too long, but don't expect to see it this month. Max Cash is the next big release on the horizon (at least in terms of time/effort to deliver a change on that scale).
Now when are we going to hear about the community hitlist?
Doom is working on an update post on this! Hopefully we'll have a big beefy Newspost about it in the next couple weeks or so.
This has got to be a joke right? Holding mental health awareness week the same week dxp starts?
What's your feedback on those being together as an issue out of interest?
The reason I ask is Double XP: LIVE was born based on the feedback that Double XP Weekends were too intensive both in terms of the short availability and the incentive to play for too many hours in such a small period of time to make the most of it.
The 10 day Double XP period, pause timer and conversion of unused hours were all introduced as ways to de-intensify the event dramatically and make it a healthier experience.
dont you think you've tested it enough? its been more than 6 months
A lot of that has been engine work, fitted around other engine work that we've been doing, to enable it.
The reason it didn't ship with the Death Cost changes is because it needed more engine work than initially expected. That work is done now, but it's having to go through rigorous tests to make sure everything is working as it should.
where is max cash update? always the good update skipped to the end or shelved.
Max Cash is still currently on track for this month.
Such an extensive system that has a lot of potential impact needs a LOT of testing, which it's currently going through now. So far, we're still on track for a May release.
No comment about the beta closing tomorrow?
/u/JagexDoom can provide an update on the Beta, he's been working closely with that team on it. Might take a bit for a response as he's travelling to the studio for the Necromancy Creator Playtest that kicks off tomorrow.
Isn't DXP ending on the 2nd of June?
No that's incorrect unfortunately. We're trying to get it updated with the team that owns it - it's the usual Monday end.
Each year, we like to take a moment during World Mental Health Awareness Week to pause and reflect on our mental health – nor just how we might improve our own, but ways we can better support one another, too.
There are some amazing organisations out there helping those in need, and once again we’ll be offering special bundles for MHAW 2023, with all proceeds going to a partner charity. This includes the Solomon's Store, which has just been updated with more Retro Overrides with the arrival of Gilded Armour!
Every year the RuneScape community blows us away with their support, and we’re sure 2023 will be no exception. You can also get Double XP from Friday with the arrival of Double XP: LIVE!
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Read more External link →Hey, Can you please fix the few issues clue runners are having? There have been trees added due to the graphical rework that prevent us from surging to do clues faster. And it is very upsetting that someone didn't catch this before it was released. Please have the trees removed.
We're capturing all this feedback to get to the team for review!
Do you have specific examples we can pass to them to take a look at?
Looks like our URL shortener is having an issue. Changed it for now.
And it's changed back - fixed now.
Will the yak track xp boost be extended until June as well?
Yes, but it will not stack with Double XP.
Just a heads up, the link doesn't work :)
Edit: Thanks for fixing it /u/JagexHooli
Looks like our URL shortener is having an issue. Changed it for now.
