JagexHooli

Thanks for the great detail! I'll pass this to the team and hopefully we can get this sorted. Really appreciate the effort.

Our Web and Design Team are really eager to look into this. Could you provide us any more information / specifics just to make sure the team have all the context to what is incorrect and how?

I can answer a few of these that we didn't get to touch on in the Livestream!

• There's no updates on past promo items coming back to sharej ust yet.
• Behind The Scenes-like content is something we are very much working to, but not in the Month Ahead format - at least right now - as we try to ensure we only announce content when it's ready. You'll see us trying to bring more of that feel into how we promote this month's big content though. Hope you like it!
• Data livesteam was on the cards for Spring, Lockout happened and we let this fall completely off our radar - sorry about that!. We'll look at the stream schedule and plot one in.

We're still very much planning to do this, but with Mobile and the big stuff coming up beginning this month, it's been de-prioritized a little.

It will probably be a few months yet, but it's a story we want to tell somehow.

Hey everyone. Just an update on tonight's stream - we've had to make a call to flip tonight's stream to tomorrow and move the JvM stream to today to make sure we can get the guests we feel can answer your questions best. Schedule surprises reared their head again.

We have a ton of information already pulled together for your questions, so we'll make sure tomorrow is worth it. Sorry for another disrupted stream schedule, but please do keep the questions coming - we'll fire through as many as we possibly can tomorrow!

Thank you for all these questions and for setting this up last night /u/5-x! We've captured everything so far and we'll grab more around 4pm to bring to the team.

Currently we have Mod Osborne and Mod Pi joining us (lots of combat questions to cover!). We'll hopefully get a third guest based on the remaining question topics too.

Just dropping by with some additional news this morning - we've restored World 97 back into existence! To all of you who missed your home world, thanks for the patience you've shown while we got this sorted.

We're dropping a hotfix now to resolve this. If the spellbook swap didn't work for you, give it another try. Sorry you were held up by this!

Hello everyone! Just a heads up, we're dropping a hotfix now to resolve this. If the spellbook swap didn't work for you, give it another try.

On top of this, there's also a power saver mode that may help you while we look into this. Details are here: https://www.reddit.com/r/runescape/comments/o1tnct/runescape\_mobile\_survival\_guide/?sort=new

Hi there! You don't, but you do need to log in on Mobile anytime from 00:00 Game Time on June 17th to get them. Have you done that and checked your wardrobe?

Both! You just need to log in to Mobile and go in game to claim it.

They should be in the same location - Davendale isn't required, it's just when new players can access customization.

Are your rewards not in your Wardrobe? And just to check, you've logged in to Mobile since 00:00 Game Time on June 17th right?

We're going to make sure you get your pre-registration cosmetic gifts if this happened to you. We're still working out how and when, but we hear the feedback from all of you in this spot.

Thanks for letting us know about this - bit of an oversight on our part, but one we will get sorted for you.

Thanks for reaching out on this.

Unfortunately we're unable to support any devices for RuneScape that are not on Android 8.0 or higher which is why this will be the case. We'll pass the feedback to the team to consider either way, but this requirement being enforced is likely the reason behind this.

Glad to hear it!

We're looking into these reports - thanks for bringing it up.

If you are experiencing this, can you reply with the device you are playing on?

Hello everyone. In case you find this later, we released an update to fix this last night. Give it another try if you could - you should now be able to progress!