JagexHooli

JagexHooli



15 Nov

Comment

Originally posted by crazya94

I’m not sure what’s going on. Bought premier club with bonds, now it seems like the game completely forgot I even bought it? Lol. First time buying premier club in awhile so I’m confused but seems like a bug…

We;re looking into this urgently.

Comment

Originally posted by xindrjayzda

u/JagexHooli Is the Lockout discount going to be with IRL money AND bonds or just IRL money? Kinda feels like a kick in the teeth to us that were locked out and want to pay through bonds if its just IRL money.

We're just finalizing everything at the moment (we needed PC to be live to do the discount steps) but we're hoping to have some sort of solution for Bonds buyers too. We'll know either way very shortly.

Comment

Originally posted by AWildSushiCat

I just bought premier club, and the game won't let me use the chat badge or hop to VIP worlds. It tells me that I must be a premier club member to enable the badge. Hoping worlds kicks me off the game...

Can someone look into this?

I've passed this to the team behind Premier Club - we'll take a look now and see what could be wrong here.

Comment

Originally posted by Jevaneaux

Just wondering, will the discount only apply to purchases with real life money or will there also be a discount on purchasing premier through bonds?

We'll be able to confirm this for sure in the very near future. Don't have an exact answer right now as the team are looking at options.

Comment

Originally posted by JagexHooli

Update on the Premier Club page - apologies it's not up, we're working with the Web Team to get this resolved as quickly as possible.

We've got the page live on a new link: https://rs.runescape.com/premier-club

Comment

Originally posted by JagexHooli

Additional heads up on a couple of things:

  • The team are just finishing up a Premier Club FAQ to answer any we've seen since Friday's stream. We'll have that out this afternoon and do our best to answer any we see as we go.
  • Eligible Login Lockout Premier Club members will be receiving a discount. There's a bit of delay to send the offer out but we expect to have it to you within a couple of days. If you are someone who falls into this group, please don't pick up Premier Club just yet - we'll be sending a message to your RuneScape Inbox and registered email with further instructions.

Update on the Premier Club page - apologies it's not up, we're working with the Web Team to get this resolved as quickly as possible.

Comment

Additional heads up on a couple of things:

  • The team are just finishing up a Premier Club FAQ to answer any we've seen since Friday's stream. We'll have that out this afternoon and do our best to answer any we see as we go.
  • Eligible Login Lockout Premier Club members will be receiving a discount. There's a bit of delay to send the offer out but we expect to have it to you within a couple of days. If you are someone who falls into this group, please don't pick up Premier Club just yet - we'll be sending a message to your RuneScape Inbox and registered email with further instructions.

11 Nov

Post

Hey Reddit Scapers,

We've been able to make a stream happen this week and it's this Friday at 5pm Game Time on Twitch.TV/RuneScape!

Mod Osborne and I are going to sit down to talk a little about 2021 and give some first indications of what's coming up for the rest of the year - including the reveal of Premier Club 2022 and the next Anniversary Quest update.

To set expectations, while this will contain some announcements, this won't contain any Runefest-esque roadmaps or huge content reveals - but you will definitely hear about some cool stuff. If you can't make it, anything revealed in detail will be going up on RuneScape.com right a...

Read more External link →

08 Nov

Comment

Originally posted by CupboardRS

your link to the post for RWT is asking us to sign in to something

Fixed, thank you.

Comment

Hey everyone. We will likely have a stream this week, but I'm suffering from a flu at the moment. As soon as I'm better, we'll be confirming a stream date / time here and on Social. Sorry it's absent from the post right now.


01 Nov


27 Oct

Comment

Originally posted by JagexHooli

Hey everyone.

We're unfortunately not going to be able to go ahead with our usual Let's Play Stream of the TzekHaar Front on a Tuesday this week as we've had some changes in availability with our key devs for the front. I'm not sure Spear and I would offer too much here compared to them!

While this change means Wednesday is also pretty much off the table we expect, there is a chance we can do this later in the week. We're working with the team now and - fingers crossed - this should only be a small postponement.

I'll be back by the end of the day to give another update. Sorry if you were anticipating this one tonight.

We'll be back on Thursday evening at 4pm Game Time! You'll see us shout about this elsewhere shortly but wanted to update you all here asap. Thanks for bearing with us while we got a new plan figured out.


26 Oct

Comment

Hey everyone.

We're unfortunately not going to be able to go ahead with our usual Let's Play Stream of the TzekHaar Front on a Tuesday this week as we've had some changes in availability with our key devs for the front. I'm not sure Spear and I would offer too much here compared to them!

While this change means Wednesday is also pretty much off the table we expect, there is a chance we can do this later in the week. We're working with the team now and - fingers crossed - this should only be a small postponement.

I'll be back by the end of the day to give another update. Sorry if you were anticipating this one tonight.


18 Oct

Comment

We're revealing them in today's This Week In Runescape!


13 Oct


04 Oct

Comment

Originally posted by ImRubic

both on stream and through Discord Stage 'talk show' style shows.

The last time this was done we were told it would be recorded and shared. This has not been the case. It is important for those who are unable to make it to still know what has been said otherwise the entire point of this being an alternative way to communicate is thrown out the window.

We'll make sure to record them too! We're just going to do them live so we can bring the chat responses into the discussion and make it more of an open chat with each other and the community.

One of the weak points of our current Q&As is we have a lot of amazing questions up front, so chat usually helps us ask for more nuance on an answer or maybe a few added questions at the end.

Hopefully you'll feel these shows can be more deep-diving than the Livestreams can always accommodate and being there live gives you more chance to be part of the conversation. Keen to see how you all feel about it and we'd love any feedback as always.

Comment

Originally posted by Safari_Time

Why can you guys not post the updated date (5th) for the Prime Rewards? It's been posted once, I think on Reddit. You Auto-posted a tweet the other day, now this newspost says it's available now, too. ????????

Thank you for calling this out - that was meant to be pulled from the post and got missed in the publishing process obviously. Really sorry for the confusion.

Our next Prime Drop isn't ready as yet. Essentially, some issues were found in testing the rollout that meant we had to postpone it. We're still on track for sometime this month, but we can't lock a date in quite yet until this is fully figured out. We'll keep you updated as best we can (and avoid any more scheduled post surprises!).

Comment

We have a Q&A! We're going to use this General Q&A to get through as many of your questions as we possibly can. We have a LOT already, but feel free to drop more as responses to this comment and we'll do our best to get them in. Thanks for bearing with us on this, it's long overdue.

As a heads up, we're still looking to do more team chats beyond this over the coming weeks as we lock down team availability - both on stream and through Discord Stage 'talk show' style shows.

We'll keep you updated as soon as we get these 100% locked in too - just wanted to let you know this is part of what we're doing vs the whole thing.