JagexHooli

We have just released a hotfix to address missing Guardian's Gift charges for some Lockout players.

If you did not have the expected amount of Charges, please log out and back in for this change to take effect. If you have used all your 100% charge before this hotfix was released, you can reclaim your Guardian's Gift containing the missing charges from Diango.

EDIT: This Hotfix also resolves an earlier reported issue with accessing the Deep Sea Fishing merchant's shop.

EDIT 2: We've just released another Hotfix to address the Deep Sea Fishing merchant issues. Please give it another try now!

We just released a hotfix for this - let us know if it works just fine for you! Full details below.

Hotfix: We have just released a hotfix to address missing Guardian's Gift charges for some Lockout players.
If you did not have the expected amount of Charges, please log out and back in for this change to take effect. If you have used all your 100% charge before this hotfix was released, you can reclaim your Guardian's Gift containing the missing charges from Diango.

Hotfix: We have just released a hotfix to address missing Guardian's Gift charges for some Lockout players.

If you did not have the expected amount of Charges, please log out and back in for this change to take effect. If you have used all your 100% charge before this hotfix was released, you can reclaim your Guardian's Gift containing the missing charges from Diango.

Thanks for reporting this. We've logged it with the team.

Some potential good news on this as of 16:45 Game Time: we have a fix in with QA now that's undergoing testing that we'll be looking to get out there asap.

This fix is subject to testing - so no promises just yet - but progress is being made. As soon as we have more, we'll let you know.

(Since many of you are asking, just to reconfirm, you can use your 100% Wishes charge in the meantime. We'll be topping up the missing Charges so it shouldn't impact anything, though if you use all 100%, you will need to reclaim the item itself from Diango once the fix is out).

Can you inbox me their RSNs? We have had some reports of this but it's usually been unrelated strangely.

Just to confirm on this - yes you can. We'll be adding the missing %.

Thanks for the continued patience everyone. Unfortunately we don't have a firm update to share just yet, but the team are looking at every possible solution to work out what would be quickest and most effective to get this resolved.

We'll check back in either way in an hour or so with any new developments.

There's a new part of the Battle released each week, and you can play catchup at any time (ie. if you join Week 3, Week 1, 2 and 3 will be available to play).

To make sure it's replayable, it's wrapped up as a Miniquest.

Hey everyone - putting this as a separate comment to make it a little more visible.

We're aware some people are reporting not receiving extra charges from the Wishes despite having been a Locked Out player. We're looking into this urgently and we'll be back with more updates as we get them.

We're looking at this right now - we'll be back with news as soon as we've worked out what's up.

We're looking into it.

Apologies for this - we're taking a look at what's going on now.

We're looking at this now with the team. Stand by.

This is the start of the Elder God Wars story really picking up the pace, beginning with the Battle of the Monolith. The dungeon experience is very much 2021.

Mentioned this in another comment, but we should definitely do General Q&As more often again! We'll look into making some happen.

We've also got the word out on social which should help too!

It's just because this one is a Leads Q&A specifically, though we definitely need to do more General Q&As for sure which isn't Lead reliant (has been quite a while!). We'll look into sorting more of those.

You are definitely right on the delays as well - we have had a good few this year. We're sorting these well in advance but we've had a number of surprises come up over the past few months. We'll see if we can do anything to be better contingency wise.

Big thanks /r/ImRubic for setting this up!

As a heads up, we were already running with a replacement for one Lead tonight but we've just learned something has come up for another Lead that's unfortunately going to stop them attending.

We're still going to have a stream tonight that we're pulling together now, but we'll be postponing the Leads Q&A to next Tuesday to make sure we can do this properly. Please keep the questions coming as we'll get these in and sorry that we ended up having to delay this one.

As for tonight's new plan, we're going to be showing the Wishes off in-game and in-depth to give you a big look at those alongside some updates on the Mobile front. We don't want to leave a lot of these topics hanging for a week given we were promising to discuss them today, so I'll be co...