Hotfix: We have just released a hotfix to address missing Guardian's Gift charges for some Lockout players.
If you did not have the expected amount of Charges, please log out and back in for this change to take effect. If you have used all your 100% charge before this hotfix was released, you can reclaim your Guardian's Gift containing the missing charges from Diango.
Thanks for reporting this. We've logged it with the team.
Hey everyone - putting this as a separate comment to make it a little more visible.
We're aware some people are reporting not receiving extra charges from the Wishes despite having been a Locked Out player. We're looking into this urgently and we'll be back with more updates as we get them.
Some potential good news on this as of 16:45 Game Time: we have a fix in with QA now that's undergoing testing that we'll be looking to get out there asap.
This fix is subject to testing - so no promises just yet - but progress is being made. As soon as we have more, we'll let you know.
(Since many of you are asking, just to reconfirm, you can use your 100% Wishes charge in the meantime. We'll be topping up the missing Charges so it shouldn't impact anything, though if you use all 100%, you will need to reclaim the item itself from Diango once the fix is out).
Thanks for keeping us updated, although this is already a month late and I know people with accs STILL locked out.
They've contacted you guys, barely gotten a reply.
Can you inbox me their RSNs? We have had some reports of this but it's usually been unrelated strangely.
Can we use the 100% we are given in the meantime? Or do we wait until the right amount of % is given?
Just to confirm on this - yes you can. We'll be adding the missing %.
Hey everyone - putting this as a separate comment to make it a little more visible.
We're aware some people are reporting not receiving extra charges from the Wishes despite having been a Locked Out player. We're looking into this urgently and we'll be back with more updates as we get them.
Thanks for the continued patience everyone. Unfortunately we don't have a firm update to share just yet, but the team are looking at every possible solution to work out what would be quickest and most effective to get this resolved.
We'll check back in either way in an hour or so with any new developments.
So the news post lacks a lot of details. Is the entire event going away after the four weeks or just the XP rewards? It doesn't make sense to remove entire story elements, especially if it's going to be important to the GWD3 going forward.
There's a new part of the Battle released each week, and you can play catchup at any time (ie. if you join Week 3, Week 1, 2 and 3 will be available to play).
To make sure it's replayable, it's wrapped up as a Miniquest.
Hey everyone - putting this as a separate comment to make it a little more visible.
We're aware some people are reporting not receiving extra charges from the Wishes despite having been a Locked Out player. We're looking into this urgently and we'll be back with more updates as we get them.
My bag shows 100%, even though I was locked out. More people having this problem?
We're looking at this right now - we'll be back with news as soon as we've worked out what's up.
My guardians gift only has 100% charge. I was a locked out account.
Can you please look at this?
RSN: Scalaria
We're looking into it.
I was locked out for over a month but my Guardian's Gift is only 100%? Shouldn't it be 300%?
Apologies for this - we're taking a look at what's going on now.
Was locked out & only have 100% charge on my gift, several other players I know already experiencing this too :/
EDIT: I received the returned package when my account was restored though
We're looking at this now with the team. Stand by.
at this rate, egwd is going to be out in 2031
This is the start of the Elder God Wars story really picking up the pace, beginning with the Battle of the Monolith. The dungeon experience is very much 2021.
General Q&A with chat would be nice depending on available jmods. Kudos for not cancelling stream!
Mentioned this in another comment, but we should definitely do General Q&As more often again! We'll look into making some happen.
its tagged as jmod reply in this thread.
We've also got the word out on social which should help too!
Thanks for the heads up.
I'm curious if there's a reason that Q&As are unable to be held unless there's a lead present. It seems to be a constant issue where these streams get delayed. In the past Jmods could hold Q&As without requiring leads to come on.
It's just because this one is a Leads Q&A specifically, though we definitely need to do more General Q&As for sure which isn't Lead reliant (has been quite a while!). We'll look into sorting more of those.
You are definitely right on the delays as well - we have had a good few this year. We're sorting these well in advance but we've had a number of surprises come up over the past few months. We'll see if we can do anything to be better contingency wise.
Big thanks /r/ImRubic for setting this up!
As a heads up, we were already running with a replacement for one Lead tonight but we've just learned something has come up for another Lead that's unfortunately going to stop them attending.
We're still going to have a stream tonight that we're pulling together now, but we'll be postponing the Leads Q&A to next Tuesday to make sure we can do this properly. Please keep the questions coming as we'll get these in and sorry that we ended up having to delay this one.
As for tonight's new plan, we're going to be showing the Wishes off in-game and in-depth to give you a big look at those alongside some updates on the Mobile front. We don't want to leave a lot of these topics hanging for a week given we were promising to discuss them today, so I'll be co...
Read moreI really wish you guys were more vocal about the issue with compatability mode that started on May 6th. Many people on the forums, reddit, and official discord channels have been unable to play for 11 days now.
How about actually keep these people updated instead of leaving them in the dark? /u/jagexhooli /u/jagexkari
We'll work on getting an update from the team on this and get back to you. The team have been actively on prepping a fix so hopefully we'll be back with some timelines to share.
Welcome /u/Thenoobofthewest and /u/Lewney! Awesome to see.
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