JagexHooli

We're looking at this now with the team. Stand by.

This is the start of the Elder God Wars story really picking up the pace, beginning with the Battle of the Monolith. The dungeon experience is very much 2021.

Mentioned this in another comment, but we should definitely do General Q&As more often again! We'll look into making some happen.

We've also got the word out on social which should help too!

It's just because this one is a Leads Q&A specifically, though we definitely need to do more General Q&As for sure which isn't Lead reliant (has been quite a while!). We'll look into sorting more of those.

You are definitely right on the delays as well - we have had a good few this year. We're sorting these well in advance but we've had a number of surprises come up over the past few months. We'll see if we can do anything to be better contingency wise.

Big thanks /r/ImRubic for setting this up!

As a heads up, we were already running with a replacement for one Lead tonight but we've just learned something has come up for another Lead that's unfortunately going to stop them attending.

We're still going to have a stream tonight that we're pulling together now, but we'll be postponing the Leads Q&A to next Tuesday to make sure we can do this properly. Please keep the questions coming as we'll get these in and sorry that we ended up having to delay this one.

As for tonight's new plan, we're going to be showing the Wishes off in-game and in-depth to give you a big look at those alongside some updates on the Mobile front. We don't want to leave a lot of these topics hanging for a week given we were promising to discuss them today, so I'll be co...

We'll work on getting an update from the team on this and get back to you. The team have been actively on prepping a fix so hopefully we'll be back with some timelines to share.

Welcome /u/Thenoobofthewest and /u/Lewney! Awesome to see.

Thanks for the feedback! We're passing everything we see to the team (they avidly read a ton anyway to be fair) and we'll include anything from the thread.

Only thing to mention is that this is all very much WIP. Some of the main things we noticed from Twitch Chat like how the feminine face looked in the Character Creator vs In-Game etc are already things that were being worked on, so there's even more improvements to come!

Hey everyone. Got a quick update here on the Mobile front based on some new changes incoming today - we'll be adding this to TWIR shortly.

Mobile Minimum Requirements Update

As part of our work to offer a top-drawer experience when we launch on Mobile this Summer, we've been undergoing a huge review of devices that are part of the Beta and the performance experience they offer.

While we have plenty of continued improvements and refinements coming for Mobile, we have identified a number of devices that simply won't hit the quality bar we need due to hardware limitations.

Based on these reviews, beginning later today we'll be updating our minimum requirements on Android to require Android 8.0 or higher, as well as 2GB of RAM.

While this won't impact the vast majority of players in the Android Open Beta, those with devices that don't meet these requirements will unfortunately no longer be able to play once this change comes in...

We are still planning to take action, but the team involved have been prioritizing the last of the accounts in the Login Lockout before we move into this. That work has pretty much finished as of today, so we'll definitely have an update on this soon.

We're looking into this as well.

We're looking into this also.

We're looking into this at the moment. Just to check, have you tried playing without being in Compatibility Mode?

We've just released a Warmfix for this - let us know if it resolves this for you. Thread is here: https://www.reddit.com/r/runescape/comments/n6z62w/desktop_warmfix_release_stuck_on_loading_screen/

We have rolled out a fix for the issue causing some players to get stuck on a loading screen when logging in or teleporting to specific locations.

Please restart your client to get this fix. This will be addressed on Mobile in a future update.

Just checking in to let you know this is still being worked on - we're hoping to have news to share today on this very soon.

Update: May 7th, 14:15 Game Time.

We have just released the final remaining accounts from the Login Lockout back into the game, with only a select few on hold temporarily.

If you are now not back in the game, you'll be receiving an email shortly regarding your account. The single-digit group of remaining accounts are those impacted by the lockout, not identified and locked immediately, and made a decent amount of progress before we ended up locking the account for safety.

We just want to make sure we don't restore anyone who would prefer just to keep going, so we'll be asking them to contact us with the decision to restore like everyone else or just have their account unlocked as it was. We have the restoration ready, so if you are in that group, your account is ready to go either way as soon as we hear from you and we'll sort you out asap.

Note: If you are locked out and don't receive an email, please reach out in ...

Just checking in this morning - a fix has been identified and we have a build being tested with QA now. We'll hopefully have this out there pretty soon.