JagexHooli

JagexHooli



15 Jun

Comment

Originally posted by dc1222

It works! I was earlier at close to 50-80% cpu for a single client and now its at 10-12%!

Thanks :)

Great news. Thanks for letting us know.

Comment

Originally posted by JagexHooli

We've got a fix inbound for the reported FPS issues that we're looking to deploy as soon as we can. This could potentially be as soon as today but too early to confirm a date just yet.

In the meantime, we recommend avoiding running multiple clients and wait for the cache validation to complete. This should reduce the instances of this happening. Apologies for the disruption while we get it sorted.

We've just released an update to address this. Please do let us know if this has fixed the issue for you! https://www.reddit.com/r/runescape/comments/o0g72s/desktop\_client\_update\_june\_15th\_2021/

Post

Hi everyone,

We just released a desktop client update to address the high CPU usage / FPS issues some players reported since Friday's engine update - especially when running multiple clients.

Please close and reopen your client to receive this update. If you were experiencing this, we'd love to hear from you on if this fix has resolved your issues or if you are continuing to experience them.

External link →
Comment

Originally posted by Saadieman

Idk if it helps you, but its working for me!

It's very helpful to know, thanks!

Comment

Originally posted by JagexHooli

Further update on this as of 10:45 Game Time: We have a fix that appears to resolve this in our testing environment. We're moving this into our release testing environment now - and if it proves to be successful, we should be able to release this shortly after. We'll keep you updated on how it progresses.

This fix has been deployed and we're monitoring to see if it's successfully resolved the issue.

Comment

Further update on this as of 10:45 Game Time: We have a fix that appears to resolve this in our testing environment. We're moving this into our release testing environment now - and if it proves to be successful, we should be able to release this shortly after. We'll keep you updated on how it progresses.

Comment

Originally posted by KeshHere

Also if possible can u do this update messages in the main post above ? Cause it gets buried easily

Another possible solution will be pinning the JMOD Bloodhound bot to the top but i am not sure if it is possible or not.

Good shout. Adding that now.

Comment

Quick check in to provide a small update:

Our teams have identified the root cause and are working on a fix. No further news to share just yet, but we hope to have everything back online relatively soon. We'll share an ETA as we get one.

Comment

Originally posted by rsplayer123

So your saying the fix did not actually resolve the problem?

It did briefly and all looked good, but the problem reared it's head again about 5 minutes after. We're working on another fix at the moment.

Comment

EDIT: We deployed a fix that appeared to rectify the problem, but we're seeing it continue in some instances. The team are working to fully fix this asap. We'll keep you updated as best we can.

Comment

Originally posted by Kenzie_Fam

how long will this take i cant even open the client

It could be pretty quick. We have a first fix in flight now.

Post

Hi all,

Just a heads up that we're aware of an issue with RuneScape Logins and the availability of RuneScape.com. We're working on it and we'll keep you updated here with any developments. Thanks for bearing with us while we work to get you playing again.

Latest Update - 11:00 Game Time

We now believe this issue is fully resolved. We will continue monitoring for any chances. Thanks ever so much for your patience!

10:52 Game Time

We've deployed a new fix to hopefully resolve the issue. We'll be monitoring to check the results before confirming this is fully fixed.

10:45...

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14 Jun

Comment

Originally posted by EchidnaOwn5035

Please tell me this cubemaps thing is not make the fps lag even worse. My pc is legit going to fly off

We've got a fix inbound for the reported FPS issues that we're looking to deploy as soon as we can. This could potentially be as soon as today but too early to confirm a date just yet.

In the meantime, we recommend avoiding running multiple clients and wait for the cache validation to complete. This should reduce the instances of this happening. Apologies for the disruption while we get it sorted.


11 Jun

Comment

Originally posted by Bazzaminxer

So here is my comment.

CPU has usage has basically doubled since that update. My computer can handle it but yeh thats kinda excessive.

Memory was a bit wonky prior - Still kinda the same. Sometimes it shoots up. Most of the time it is fine.

Since update - sometimes have a rare issues where cpu goes to 99% randomly at certain places, leaving fixes it.

I presume this is the new normal. So I will just learn to live with it. Thankyou.

We've seen some reports of this from others also. We'll pass it to the team to check out.

Comment

Originally posted by Notsomebeans

confused about this. is this gwd3 on june 21st?

Just to confirm, it's not a dungeon - it's a quest. However, it is the last quest before the war..

Comment

Originally posted by rasijaniaz

So city of senntisten doesn't require temple of senntisten?

It doesn't require it. All the requirements are based on the EGW storyline only.

Comment

Originally posted by eqtrans

Wait so part 4 isn't on Monday but the following Monday, the same day as the quest?

Please be typo 😭

The Miniquest can't be completed till the 21st. There's a 5th epilogue like part releasing that morning alongside City of Senntisten.

Post

Hi everyone!

We're going live shortly with our stream to reveal the next piece of content in the Elder God Wars saga! We've partnered with KillerFishy, an amazing RuneScape community artist, to stream a time-lapse of a special alternate take on the key art for this new content drop.

If you're interested, head on over to the stream now to see the title and keyart revealed live! https://www.twitch.tv/runescape

External link →
Post

Hi everyone,

We've just deployed an engine update that addresses a number of issues across Desktop and Mobile, including the black/invisible textures issue as well as the root cause of some UI based issues like the action bar icons bug. (Note: The update to fix this earlier in the week was a temporary workaround fix while we addressed the root cause).

This update is currently only available on Desktop, with Mobile to follow shortly after!

  • Fixed an issue on Intel GPUs where players were seeing black or invisible textures in compatibility mode.
  • Fixed an issue with action bar icons not updating properly when switching between pages or removing abilities.
  • Fixed an issue with sliding block puzzles where the empty space was not showing properly.
  • Fixed a rare crash when placing walk markers.
  • Fixed a crash occurring on snapdragon 865 devices.
  • Fixed a number of issues with on-screen keyboard input on iOS d...
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