Please can you mention players who can log in but are rolled back too far! We are in the dark completely and feel ignored with all the posts focussing solely on the login issues. I keep asking for an update on this but nothing.
We're working on getting you a firm answer if you're in this situation.
Sorry to keep you hanging, we're just checking some last items with accounts in this situation (of which there are very few according to our data) so we can advise you confidently on next steps. We'll hopefully have more to say on this tomorrow.