JagexHooli

JagexHooli



01 Mar

Comment

Originally posted by Kaiser_Kross

u/JagexHooli When I open the Yak Track the client just crashes, is there any planned fix for this?

Absolutely. We have a fix in flight that we're hoping to release as early as we can tomorrow, pending it passing testing.

Comment

Originally posted by Downtown_Zone

I like how they fixed all the yak track bugs already but everything else will be quietly left till later in the week.

It's purely based on complexity rather than priorities. The Yak Track bugs have been a lot more straight forward to reproduce and resolve.

Comment

We've now released a hotfix that should address this issue. Please do let us know if this has worked for you. Thanks for your patience while we got this out there.

Comment

Originally posted by JagexHooli

The team are working on this at the moment to make sure you can get playing again asap. Thanks for bearing with it while we get a fix rolled out.

We've just released a hotfix for this which should hopefully unblock you. Would you mind giving it another try now?

Comment

Originally posted by Im_Phteven

We just rolled out a hotfix for this. If you were also experiencing it, could you let us know if the issue is gone for you now?

Comment

Originally posted by AffectionateMatter25

Everytime I gain exp after I completed the Yak track, my client crashes. Hotfix it please. More people have this problem.

This should now be hotfixed. Can you try again and let us know?

Comment

Originally posted by teemo03

I don't know how you did it but now you went from a new login screen to it crashing 3 times when I tried to login with the update

Can you try now? We just rolled out a hotfix addressing a login issue around slayer task assignments that may have been causing this.

Comment

Originally posted by Im_Phteven

Completed the Yak Track with skips and now crashing whenever I gain any experience, please fix.

The team are working on this at the moment to make sure you can get playing again asap. Thanks for bearing with it while we get a fix rolled out.

Comment

Originally posted by RoflWotl

" The most critical reported functionality issues are addressed in today's Game Update.  "

Can you clarify which issues this specifically refers to? Preferably a list of bullet points of critical issues that have been adressed with todays Game Update. That way this post becomes way more informative, while also allowing people to check if the fixes worked for their system.

They are in the Patch Notes - this was referring to the UI functionality issues (like the Steam login stuff). We'll look to link them more in future.

Comment

The team are aware and looking into this.

Comment

Thanks for the report - passing this to the team to look at now.

Comment

Originally posted by Zoinke

Hopefully in the near future? Whatever response you guys are formulating over there can you please ensure it includes the reason why it has taken so long for you to respond?

We will for sure. I know it's frustrating to be given vague-ness, and we definitely want to get into it - but there's a lot to figure out to make sure we come out and say something meaningful on it.

Comment

Originally posted by the01li3

Ahh perfect thank you. While i get not every change would need to be on the patch notes (backend stuff we wont see etc). It would be nice to see a list of every change made (even if its follow "this" link for every change). We might not understand them all, but i think it would def help restore a little trust.

It's in there now. Thanks for calling it out, it should have been in there.

Comment

Originally posted by TheRealPyroManiac

My game is unplayable now because I tried to change a couple settings. Click to change scale settings and shadows turn on or off, tried to map it out but didn't work as some settings aren't binary.

Very sorry to hear this has happened - we're working on getting a cold fix out to resolve it as soon as we possibly can. As soon as we have a release time, we'll post back.

Comment

Originally posted by Halkal2

Same here, just need to wait for fix is it?

The team are looking at it right now.

Comment

Originally posted by the01li3

Curious as to why this wasnt mentioned on the patch notes, seems like its a pretty big deal and people would want to know about it? Keeping people in the dark for hidden patches like this is why we are saying theres a lack of communication.

Agreed - it wasn't intentional and I'm not sure why it was missed on the Patch Notes. We're looking into it.

Comment

Originally posted by Gamez_X

So to be clear is it safe to leave the lobby open yet or will it still cause our computers to melt?

It should be, yes.

Comment

Originally posted by Imissyelps

What about the elite dungeons bug that has been ingame for several months? i hope there are perma bans coming and not temp ones.

We will 100% be talking about that, hopefully in the near future.

Comment

Originally posted by Xena1975

It did and happened to me today and the beginning of last yak track.

Thanks for the info - we've flagged this to the team immediately.

EDIT: Question from the team - what GPU did you experience this on?

Comment

Originally posted by OSRSHero99

completely ignoring the ed3 bug

nice

As much as giving a vague response on this is far from the conversation we know you want right now, we will talk about this.