JagexHooli

JagexHooli



04 Mar

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Hi all. Just wanted to drop in and let you know the team are still working hard to get this sorted. We'll keep you updated at a minimum of every half-hour, even if we don't have new specifics to share, until this situation is resolved.

With our website down, you can either follow our updates here on Reddit, on Social or on Discord. Please let others know where you can who are looking for information.

Thanks so much for the continued patience - we will get you playing again as soon as we possibly can.


03 Mar

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Originally posted by ninjabums

u/JagexHooli Quick update, today when I logged in it was worse. Now at 100% render scale it was pushing my RTX 3080 to 99% GPU when standing In a remote location with no other players around. Pushing the render scale high made the game feel much worse and drove my fps from 150 down to 45 maxing out my GPU at 100%. it's almost like the processing needed for Runescape has doubled overnight with this update.

Thanks for this report. We'll pass it to the team to investigate.

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Originally posted by Fren-LoE

thank you, i'm glad to see a comprehensive response to this concerning issue. Please consider setting the dungeons to story mode for the time being as you will not be able to enforce those that are already abusing it from not continuing to do it. I know it wont be popular but its more important to keep these people from abusing the system and ultimately our game, let alone the integrity of some game modes.

That's totally an option for us if it becomes absolutely necessary. We're going to be acting as swiftly as possible on anyone abusing it from here on out - and if that's not effective enough, we have the hotfix lever as a backup plan as a more extensive preventative measure.

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Hello ‘Scapers,

We have been investigating an exploit in Elite Dungeons that allows players to skip content in an unintentional way and have some important updates to share today.

Before we dive into the details, we want to be explicitly clear – skipping Elite Dungeons content to continually fight bosses is considered an exploit and will come with repercussions to protect the integrity of the game.

What's Happened So Far?

The Elite Dungeon Exploit has been something we’ve been looking into for some time, with it growing in priority for us over the past few weeks as the awareness and use of the exploit began to rise.

Since the early days of discovering the issue, we’ve deployed several smaller behind the scenes fixes to try and prevent abuse – but with each of the fixes, new workarounds emerged. It’s clear that resolving this will take some significant development work to identify a way to fully protect Elite ...

Read more External link →
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Originally posted by UNSA_Retribution

Client Freezes are still occurring at an alarming rate.

It seems to have to do with NPCs dying

If you activate an ability the moment an NPC is supposed to die, I have a high chance of having a client freeze necessitating Task Manager closure

Any comment on that? Is that something you are aware of?

I'll check in with the team on this one now.

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Hey everyone. Just a heads up that we've deployed a new warmfix this morning (Wednesday) to address one of the more commonly occurring crashes in the desktop client. More updates are on the way over the coming days.

https://www.reddit.com/r/runescape/comments/lwqp4r/client_warmfix_crash_update/

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Hi everyone,

We have deployed a new warmfix for the RuneScape Desktop Client that fixes a potential crash that could occur just after loading/teleporting to certain areas.

We are continuing to work on further updates over the coming days to address further crashes. Please do let us know if you are encountering any issues in the comments and we'll pass them along to the investigations.

External link →
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Originally posted by jorgelucasds

• We will talk about it soon and provide answers around enforcement, timelines, options, etc.

• The issue is extremely complex and to properly resolve it would take significant dev time.

• We have tried smaller fixes in the past but they have been worked around.

Sure.. but if you cant patch it at least make public your planned action towards those abusing it. It's been abused for year+, noone been banned, and acting such way will promote more people to abuse it and abuse other possible bugs that surface in the future...

You gonna allow people to keep abusing it? Then say it so...

You gonna ban people? Then start doing so...

We will be making that very clear when we talk about it, which won't be long. We're just gathering some of the final facts so we can communicate that sort of stuff with clarity.

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Originally posted by WasV3

One question I had that didn't really get answered.

Will the spear parts work like the ECB or Telos where you get them in order, or are they random like most other boss drops?

Will the spear parts work like the ECB or Telos where you get them in order, or are they random like most other boss drops?

They are random, but you can trade them.

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Hey everyone - just a heads up, this issue has been hotfixed as of this morning. No more treating you like a new Yak Track'er every time you open it up.


02 Mar

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Adding this from outside the edit I made in the main post.

UPDATE: March 2, 6pm Game Time

We have another hotfix on the way focused on resolving the most common crash for the RuneScape Client.

We are targeting rolling this out tomorrow (Wednesday) morning as soon as possible. We'll let you know as soon as we have a confirmed release time to share.

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Originally posted by Chigzy

A question; Does the Roar of Osseous affect the Rex's in any way?

Checked with the team on this.

It doesn't, same as Raksha. The design intent is to make sure the encounter doesn't feel worse when the Roar effect isn't active - you should feel you can do it whenever you like.

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Might have some good news for you on this - the graphical rework for the DK pets is still in plan and hasn't been cut. It's being worked on around other content through outsourced development, similar to how the Activity Pets were delivered.

There's no release date right now but they are still in plan at this time.

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Thanks all for your reports so far. We've alerted the team to investigate further.

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Originally posted by ninjabums

u/JagexHooli

Here is a link to a few people having the same issues as i am experiencing. Since the update last Monday it seems as though a lot of people are having performance issues. Myself in particular has noticed massive Stuttering and all around Jittery gameplay where as a week ago the game was running buttery smooth. the only thing i have noticed is that in the "Displayfps" in the console there is a new RenderFPS section that was not there before.

Just walking around the world causes stuttering and surging or Bladed diving amplifies this effect 10 Fold.

The only thing that i have found to help fix this is to Ramp up the Renderscale to 200% however this brings my GPU Utilisation from 40-50% all the way to 99% meaning i can almost do nothing else on the PC like watching videos or sharing my screen, let alone attempt to stre...

Read more

Thank you for this - I've passed this report and the other threads to the team.

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PSA: We're deploying an update at ~10:30am Game Time today (Tuesday) to address the Yak Track crash on open and the graphical settings bug.

Further hotfixes for other client crashes are in flight and we'll have more to share on those very soon.

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It will come to Premier Club Tokens in the future.

As we mentioned in last week's News Post, there's a bunch of test features, offers and so on in Mobile right now - and while they are in a test period, we're not shining a spotlight on them to minimize disruption to any test results.

We will talk about anything added in Mobile recently soon and in full once that's no longer a problem.


01 Mar

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Originally posted by BootyOptions

Still crashes the client anytime I try to open yak track

The crash on open is a separate issue which we are hoping to hotfix out as soon as we can tomorrow AM

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Originally posted by TaerinaRS

The f**k is wrong with you people? You words basically amount to are saying 'we don't know what we're doing so go ahead keep abusing it'.

Also I love how when yak track was mentioned you said 'flagged this to the team immediately' but regarding a huge, long-term, damaging, abused bug, you said 'hopefully in the near future*.

You guys seem so incompetent.

And if you don't punish the people it just means that those who got legitimate KC or chose not to abuse to bug are just a bunch of suckers right? Next time we see a bug like that we should just abuse it from day 1, because that's what your message is yeah?

So damn incompetent, Jagex.

It's about complexity. Nothing about the ED issue is straight forward - this is a hugely complex issue to solve that takes some significant work, and any short term solutions in the past failed to prevent it as new workarounds were discovered.

Before we come out to talk about it in detail, we are assessing all the factors so we can talk about options, timelines, the whole lot.

It's a conversation we will absolutely have, and the hope part is that we are optimistic we'll have all that information sooner rather than later so we can start that discussion in some way.