JagexHooli

JagexHooli



16 Oct

Comment

Originally posted by Heavens_Vibe

Well, the first Pumpkin smash was an absolute dud in the City of Um.

Nowhere near enough spawns and scattered around miles apart with no accurate indication of where they are. W46 failed with only 1/5th of the total required smashed.

Disaster of a start and implementation already by the looks of it.

We're keeping a very close eye on it. Team are already discussing how that first one looked as we were in there with you to experience it in live.

The spawns are always the same, and Um is the most complex, so there will be some learning on knowing where they can appear - but we may make changes quickly if not enough pumpkins are being smashed on average.

I expect the Wiki will have the locations mapped soon enough which should help too.

Comment

Originally posted by 79215185-1feb-44c6

The H'oddments Store will be available at midnight game time (which is also when Grim Harvest activates).


03 Oct

Comment

Hey there. So if you're seeing this, it will be due to selecting an option saying you don't play RuneScape or you haven't heard of Hero Pass before.

As the survey is focused on gathering deeper feedback on existing conversation - in a way the dev team can most effectively use to guide them - we need responses from players who play the game and know what Hero Pass is already.

If that doesn't align to your experience, drop me a reply and I'll pass it to our Player Research team to have a look at.


22 Sep

Comment

Originally posted by Quirky_Ice_8006

I don't want to have to provide feedback via reddit or twitter

The surveys will give you an alternative way to do this as well as we appreciate open discussion spaces aren't for everyone. Look out for those beginning in October.

Comment

Originally posted by limixi

Content buffs within the Hero Pass and beyond eh. That doesn't really bode well for the future.

What that means is the concerns that were raised about Content Buffs in Hero Pass and concerns of what it might mean beyond that. It's not a signal of a direction.

We want to have that conversation in more depth and make sure we get to the root concerns that were raised on it. That will guide the team on making sure we come out with the right directions/solutions in response to those concerns.

Comment

Originally posted by mumbullz

We will have deeper conversations on the concerns with content buffs - both with hero pass and beyond it

So in essence the idea is not going away and we will be even discussing releasing stuff like this in more contained ways through TH for the right price then

Please stop trying to find ways to ease people into this idea of buying “content buffs” and scrap it ,even if you know you will find selfish people who will get behind it and others who don’t see where it is headed in the future.

Selling further intricate gameplay advantages is not fair at all gameplay wise and leads to a dead game.

I just want to be really clear that's not what this means.

We just wanted to show we recognize the conversation we've seen surrounding their inclusion and let you know we will be including it as part of this process - because it's clearly an important one to all of you. It's called out for that reason.

We understand Content Buffs created some clear concerns even beyond Hero Pass itself. We want to have that conversation, get a deeper perspective on any thoughts/fears in as much detail as possible and how we should address those concerns properly.

We do not have a plan for their future either way. This is purely about getting the root of those concerns in detail, and using that to inform us on where we go from here.


06 Sep

Comment

Originally posted by Japanese_Squirrel

I can't help but notice that your team twisted the players "reduce dailyscape" message into a convenient way to deprive us of a source of daily TH keys and replace it with more intense dailies in the form of a battlepass.

I hope you understand that in 2023 people are more reactive to manipulative word choices and misdirection than in the past, and there comes a point where bad publicity just outweighs the overall revenue the company was trying to get out of selling the battlepass.

Dishonesty and mismanaged PR hurts the product way more than Jagex realizes. I hope the higher-ups in corporate who give you these goals are made aware of how reactive players can be in this day and age.

It isn't intended to be more intense - this is an example of where our design may not be aligning with our intent, which is something we're looking at. There's a reason we've been transparent on our goals, and that's so we can get more direct feedback on how you feel it's performing knowing what it should be playing like.

A lot of the design has been matched to data on existing player time spent in game, but that might not be how it's working in practice (and there's some other things we'll be going into that come into play that we'll go into in the post).

Balancing is something we need to monitor closely and adjust as needed. We're only a couple days in so far, so we don't have a lot of data, but we do have a lot of feedback to already begin guiding us while we wait for the other half of the picture to start forming.


05 Sep

Comment

We've spent all day discussing your feedback at length and there's been plenty of design discussions throughout today.

We are going to be sharing our plans to address key feedback points as soon as we can, ideally tomorrow.


04 Sep

Comment

Originally posted by Californ1a

When you pin the daily mission to the activity tracker, it doesn't show what skill it's currently attuned to in the activity tracker like the yak track tasks would. It was much nicer with yak track being able to pin the tasks and go through multiple tiers without having to open the yak track UI every tier just to see what skills those tasks were. You can't do multiple tasks in a row now because you have to open the UI to claim stuff every task.

Especially with it being multiple layers of interfaces you have to go through now to find what skill it is - click upgrades & extras button on the ribbon (since for some reason it's the only ribbon button without a hover menu to go directly to a specific window), then click hero pass, then go to the missions tab, then potentially scroll up to daily if it isn't currently selected, then x out of both the hero pass window and the upgrades & extras window. There's a lot of extra UI friction now on every task.

The activit...

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Thanks for this feedback, we just passed it to the team to consider.

Comment

Originally posted by Next_Astronaut_3458

u/JagexHooli u/JagexDoom Any comments on how gutted this content is for Irons? Between this and combat xp I picked a terrible time to decide to start playing the game again and playing an iron as of that. Also why Oddments instead of hero store currency if you aren't going to give us the satchels?

We are absolutely looking at that feedback yes. We're hearing Irons loud and clear - working on what we can do with the team.

Comment

Originally posted by majkelj

Screen flickering still occurs.
During zamorak the lord of chaos fight, when u enter infernus, you still get black box "artifacts". Any of the client performance issues getting addressed in the near future ?

We're waiting on an engine fix for this - /u/JagexDoom may be able to share the latest dates from the team.

Comment

We hear you on this, and began conversations last week about how to improve Hero Pass for Ironman players based on the feedback we saw then. The intention of Hero Pass clearly isn't hitting the mark for the Ironman experience as it stands.

It's a focus for the team at the moment and we'll hopefully have some updates to share in the near future.

Comment

Originally posted by Deminfire

Why the heck do I need to spend Vis Wax to select my task now rather than be able to block skills I'm already 99/120/200m in?

I thought this update was supposed to mean I can just go about my own business than do some random task in this stupid pass.

You can do absolutely anything to progress it.

You just gain bonus progress from a randomly assigned Skill associated to it, which is purely for optimisation (ie. if you want to finish all three tiers of rewards in half the time).

The Vis Wax is there if you want to get that bonus progress specifically in what you are doing regardless of what is originally assigned you as the bonus skill.

Comment

Originally posted by peaceshot

Why can't we open the interface while in combat or while skilling? Seems really silly to have to stop what you're doing to open the Hero Pass.

This is feedback we're discussing with the team now. Hearing this loud and clear from initial hands-on experiences.

Comment

Originally posted by RonaldoVII

Shame not all missions auto complete. I'm 200m Necromancy and it wants me to complete another 100 rituals? Seems pointless.

Unfortunately that was one we couldn't make retroactive out of the Special Mission due to how it's tracked.

Good feedback for the team for future Special Mission consideration though - it's designed to feel additive to playing the latest content, which doesn't apply in your case.

Comment

Originally posted by Im_Phteven

Cool, so you took away daily challenges but don't even provide Ironmen XP lamps from the daily missions, nor does it look like we get Hero Satchels which a good majority of the rewards we could already receive from the daily challenge weekly progress track.

  • Give Ironmen lamps from Daily Missions, even if they are locked to the skill of the mission.
  • Give Ironmen Hero Satchels with rewards limited to those we already received from the weekly progress track.

Please and Thank You.

u/JagexDoom u/JagexHooli

Thank you for the feedback on this. Been mentioning it a bunch, but we are looking at rewards for Ironmen players at the moment - we'll add this to the feedback we're passing along for the team to consider.

Comment

Originally posted by RonaldoVII

Golden Bamboo fix? Investigation? Anything?

Go on, tap that sign. I'll tap the zero communication sign.

We should definitely follow up on this with the team.

Tagging /u/JagexDoom as I'm away over the next week after today. Hopefully we can get you an update.

Comment

Originally posted by RandomRapier

What happened to the ”awaiting system update” -list of the newest Necromancy post?

Awaiting System Update means the content work is done, it just needs QA and implementation into a release. Expect to see a lot of these next week.

Comment

Originally posted by TrimmingMasterwork

Feedback: Can't open it in combat. That's cool, didn't really want to look around anyway.

We're passing this to the team now to take a look at along with the replies. Thanks for the feedback.

Comment

Originally posted by SinderWisp

Dailies should never take 40 minutes, now we're compelled to log in for 40 minutes a day just to chase a reduced xp amount and fomo battle pass completion.

How is this better then having us spend 5-10mins on previous dailies and be done with it for the day?

This is feedback we'll be watching closely. Thanks for sharing your thoughts - please keep it coming if you feel this way in the next week or so once you've had some hands on time with it.