JagexHooli

JagexHooli



03 Jul

Comment

Originally posted by crash09

Please tell me group ironman is still planned this year? Any rough ETA?

Yup! We're still targeting late Autumn / Fall like we shared here: https://secure.runescape.com/m=news/a=97/2024-roadmap-group-ironman-skilling-boss-combat-content--more

No more specific ETA to share yet, but we'll be talking about GiM plenty in advance as we've been doing with all our bigger content projects lately.

Comment

Originally posted by srbman

Will there be any major livestreams before the new Runefest to cover the planned announcements between September and February?

Or will those mostly be the standard announcement streams/newsposts like we've had previously?

Yeah absolutely, we'll be sharing the sort of news you'd have gotten at RuneFest at some point this year.

Ideally it'll be a similar-ish timing to RuneFest's original date, but we're just beginning to cook up alternative plans now - so still a bit early to give a more specific timeframe.


02 Jul

Comment

Absolutely. We have the Community Hitlist from our last survey and it's still referenced regularly within the studio!

Our goal at the moment is that every week has a few patch notes or tweaks/fixes you'd usually find in a Hitlist rather than finding room for 'drops' all at once.

We're running behind on that goal right now due to putting the focus on monthly content as the priority, but it's one of the next things we're trying to establish in our normal ops going forward.

Yuey is already doing the weekly bug report stuff in our weekly Newspost thread on Reddit, and we're working with Production/QA on how we can effectively prioritise improvements/tweaks/fixes at the moment. Give us a while as there's a lot of change right now, but things are moving forward :)


21 Jun

Comment

Originally posted by Mage_Girl_91_

why do the unannounced title need a senior community manager tho

To talk generally (it is unannounced after all!), Community Managers being hired on unannounced/unreleased games is increasingly common.

Any game that does this gets the opportunity to really think about how they'll work with players in development, how feedback could be integrated, consider how/where they'll build the community, the pillars of the style / communications they'll have with that community etc.

It's a really cool thing and something I'm glad is being seen by the industry as more essential personally.

Post

Hey ‘Scapers –

I’ve got a few updates to share on the RS Community Team front. Many words ahead, but I hope they’re all valuable!

Mod Doom
I’m delighted to share that Mod Doom has been promoted to Senior Community Manager and will be moving from RuneScape to work with another unannounced title at Jagex. Doom was brought onto the team to really put the focus back on a deeper connection to the community, and it’s great to be typing this knowing many of you likely agree that he smashed that role.

He’s been a huge part of the efforts being made to deepen how we involve players in RuneScape and a fervent champion of players from the day he joined – and on a personal level, an absolute delight to mentor and watch grow as a Community Manager.

As much as we’ll miss Doom, we’re so so proud of him to have progressed so fast within Jagex and he’s going to do amazing things on his new project. Please do wish him all the best!

...

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19 Jun

Comment

Update - 16:32 Game Time, June 19
Our tech staff have been working to address the potential risk to AUS worlds. Following our investigation, we will shortly be bringing AUS worlds back online.

We believe the risk to the stability of these servers is low, but if you are concerned about particularly dangerous content, we would encourage you to continue to use US West worlds where possible.

Thanks for your patience and understanding!

Post

Hey 'Scapers -

We are investigating a potential issue with our Australian Data Centre. To avoid potential unexpected downtime and safeguard item losses, we will be temporarily taking AUS worlds offline from 2pm Game Time until further notice.

If you currently predominantly play on Australian worlds, we recommend using West US worlds at this time. We appreciate your patience while we explore further.

We'll update you via the link below as soon as we have further information to share. Thank you for your patience and understanding the team is working hard to mitigate all risks associated.

We'll post updates in this thread as we have them: https://secure.runescape.com/m=news/a=13/australian-worlds-s...

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18 Jun

Post

On June 25th, the price of Bonds will be changing.

The price of Membership, Treasure Hunter keys, RuneCoins and RuneMetrics will remain unchanged.

Read this post for more information: https://rs.game/BondPrice2024

External link →

12 Jun

Comment

Originally posted by JikkirWolf

We all want RuneFest to go ahead in some form, but there is presumably a cutoff date you're using internally as the "If we can't get confirmation by this date, we'll call it off"? (if that ends up being the case)

We appreciate attempting to make it happen, but there comes a point as OP mentioned where we need to start cancelling travel plans, hotels and for some, flights to ensure we get our money back - so having an idea on when the latest we can expect either positive of negative news would be much appreciated and allow us to determine when and if we should be cancelling for refunds..

Absolutely, the RuneFest team is super conscious of the fact this is not just uncertainty for event attendees, this is also uncertainty of a lot of commitments you've made around the event - travel, accommodation, time off work etc. Time is of the essence and they're acutely aware.

I can't speak for the RuneFest Core Team in terms of any hard deadline. I can say that it's been three weeks since our original May 14 ticket delay, and the team have no intention to keep you waiting another three. A lot of work is being done in a very short space of time, and as soon as we have clarity on our plans, we'll be communicating to you.

Thank you for wanting to be with us at RuneFest, and for your very fair question. We won't keep you waiting a second longer than we have to.

Comment

Originally posted by CarlosFlegg

With all due respect, and I am not aiming this at you personally or trying to start a witch hunt, but an "update" full of half truths and vague corporate deflection, that basically boils down to "We won't tell you anything yet" is not really a satisfactory update.

"We were saddened to learn that some of the team we were working with to deliver RuneFest are no longer with the company." It was already public knowledge that it was not just "some" redundancy, and that in fact the company was collapsing before this news post was made, this is a purposefully vague and disingenuous statement that is worded specifically for damage control, not honesty and transparency.

And while the news post promises every opportunity is being explored, there is absolutely zero context into what these opportunities are, this sentence could be talking about new venues and staffing and other avenues to ensure the event occurs, or it could be talking about how Jagex will handle the cancellat...

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I hear you, and I can tell you everyone here absolutely understands your frustration. We know we're on the clock and clarity is critical given all the other commitments that attending the event comes with.

Not a single bit of what's going on behind the scenes is about damage control and I'm totally willing to stand by those words publicly. The RuneFest team have been working insanely hard on a very tight schedule to get across this situation, exploring every possible avenue and option to adapt to what has happened, all for the sake of attendees.

The reality is that it's been three weeks for us to get across a sudden, completely unknown situation with our core event partner and explore options. We will have definitive answers to share very soon, and the second we have them, we'll be communicating a clear plan for our attendees.

Bear with us just a little longer so we can provide the clarity you're looking for from us.


11 Jun

Comment

Just to make sure you've seen it, we provided an update a couple weeks ago on this: https://secure.runescape.com/m=news/a=13/runefest-2024-more-tickets-available-may-15th

In terms of further news since then, all I can say is we are working very hard to provide more clarity on this whole situation as soon as we possibly can for you. Please do bear with us a little longer, we're doing everything we can on this.


28 May

Comment

Originally posted by bloody_angel1

Couldn't you have waited until after the Wildy Wyrm event was over to update?

We try to consider this as much as possible - we even moved our standard update time to 10:15 Game Time for this entire reason. This likely just got overlooked due to the later deployment on this one unfortunately. Sorry we busted up your Wildy Worm plans!


23 May

Comment

Originally posted by The_Jimes

Respectful to FSW players or to rich mains that bought tokens?

Both are valid to be fair, but much more for the FSW players. However we introduce them, the current feeling it should be in a way that doesn't massively undercut the time people invested in FSW to get them.


22 May

Comment

Originally posted by yuei2

Two questions!

  1. Any update on DXP tokens

  2. Can we see that old roadmap now? Just for settling curiosity sakes and also because it helps us understand the process that lead us to the new. 

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I very much owed that response on DXP Tokens, thank you for reminding me!

I just responded on the original comment here: https://www.reddit.com/r/runescape/comments/1cugb29/comment/l56w1ne/

Seeing the old Roadmap is an interesting question... I think it's unlikely, as a couple of the previous projects could end up in a future Roadmap based on the survey. We wouldn't want to steal their thunder in that sense. Assume no, but... maybe?

Comment

Originally posted by JagexHooli

Since it's now the end of the day, just wanted to drop an update for any of you waiting to hear back from us on this.

We have caught up with the team today and they're reviewing the data as of this afternoon. We should have a clear answer to give on this tomorrow either way.

And just like that, it's Wednesday. Sorry to keep you waiting. Lots of conversations happened yesterday on this, and I missed updating you to let you know it'd be another day.

I'll get to the answer you're waiting on first - for this Double XP, the Token Rates are going to remain the same.

The general reason is all about balance, and how Sprites were appearing way more than expected vs the balancing of the Store.

The team feel the rates look much healthier from a balancing perspective, and being quite late into the event by the time we could assess this properly, now feel it's safest to look at this for future events. A quick not fully considered change might put us back where we were.

That said, your feedback on how this feels for rewarding your time is a really important factor. Things have to be fun. We are going to take a deeper look at the balancing ahead of our next DXP with the team to see if we can address that point.

Last bit from...

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Comment

Originally posted by NationalTrain9353

Hello!

Saying inverted skillcapes are coming back and not delivering them is extremely frustrating. When are they coming back?

Thanks

We are going to bring them back. We've been floundering on this for ages and I totally get the frustration, so I want to assure you, it will happen. You have this to screenshot and shame me on Reddit if we don't forever more now.

Lots of ideas have been discussed, but we have never really committed to any direction. But they will come back.

We have talked about it in the new Roadmap Planning and they are far from forgotten. We need to make sure we get them out in a way that's respectful to FSW players, which is why it's taken so long, but we also need to get them out!

We'll start another discussion on them at the studio specifically, and see where we go. Might be something we bring to the community even. But just know, they are lost but not forgotten.

Comment

Originally posted by Daniel_The_Damned

Undoubtedly on the right foot, most would say you guys have gone above and beyond since the reveal of the roadmap.

If you don't mind, is there a reason why this wasn't revealed earlier if work started in December (as the community was extremely cynical this year) Too early in the design process to announce I'm guessing?

Definitely.

There was a lot for us to figure out, and truth be told, we have had a lot of 'we've changed for the better!' moments over 23 years. I should say - those are always from the best of intentions! Sometimes things aren't as simple as you'd hope.

Anyway - the first thing we wanted to do was make sure we'd actually gone through the change, we had good content plans in place, and we could put it into action as soon as we talked about all this. Otherwise, it's all just words right?

In terms of the content, we did have a Roadmap for the year that was built prior to us going through this internal rework. We didn't share that version of the Roadmap because we felt we could deliver something better if that rework did what it was supposed to do.

It was a hugely tough call because we could see the frustration. But to be honest about it, we are all much happier with the Roadmap we have now then our original one. The benefit of waiting till the end of o...

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Comment

Originally posted by KeKinHell

Yeah, I'm seriously thinking about coming back to RS3 from OSRS.

<3

Comment

Originally posted by MajorRedacted

I still maintain the opinion that the developers should've provided a complete road-map every year post EoC update.

I suppose they're moving in the right direction, but I'm still skeptical.

That's the goal going forward at least. We're planning a Winter Summit-esque show to show a good view forward of 2025.

Whether it'll be a Summit or maybe an RS take on it is completely undecided yet, but some moment where we reveal a ton of content coming in the future is the bit that won't change.

Comment

Originally posted by Legal_Evil

All this changed due to Mod Markos taking over. He is taking the positive aspects of OSRS's development cycle and applying it to RS3.

Mod Markos has definitely been an awesome influence since he joined.

I do want to jump in to give credit to the whole RuneScape team though. Sounds a bit corny to write that now I have, but seriously - from about December last year, the whole team has been building to this even pre-Markos.

We've been working towards a player-involved development future for a while now (our approach to Necromancy & Community Hitlist are good examples of first steps), but in incremental steps.

The missteps in the second half of last year were a real sign to us that we should push to make the full change in our development approach now, not incrementally (along with addressing some other areas like release consistency). Not necessarily our 'final form' on those fronts, but to the point where it is the norm.

We spent a lot of the early part of this year completely re-assessing how we operate RuneScape. A metric ton of time and effort was poured into bringing that togethe...

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