A lot of the feedback we get on this topic seems predicated on an assumption that there are two options, and we're basically free to choose between the two, and we chose wrong for some reason. Sometimes that definitely is the case, and sometimes it's reasonable to actually go back and choose differently.
3D vs 2D cutscenes are nothing like this. I feel like sometimes this topic gets unfairly generalised to "2D cutscenes are bad". A lot of the 2D cutscenes were either neutrally or well received. The animated Necromancy intro is pretty universally loved, as far as I can tell.
Really the focus of the ire seems to be on the Extinction scenes which depict epic events. I totally get that it's a bit disappointing to not see them in engine, but I think using words like "shortcut" is a bit of a misunderstanding of the options available.
There is no practical world in which the remaining elder gods, or a scene like Kerapac having an anime battle with an elder god and ...
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