We're sorry for the inconvenience caused. We rebooted the game worlds to fix an issue with collecting Leagues Trophies, it looked like a normal coldfix/reboot but it's clear that there is an issue since the reboot causing the client to crash as soon as it's opened. For everyone. We are still investigating why this is happening - just letting the devs do their work and I'll update you when I know more.
Hey there, you're not the only one and we're sorry for the inconvenience caused. The game worlds were rebooted to fix an issue with collecting Leagues trophies, seemed like a normal colfdix with minimal downtime, however we are aware that players are unable to login. We're on a call with the devs working out the issue and we'll update you when we know more. They're currently working things out as we speak. Sorry again for the extended downtime & inconvenience.
Thank you for reporting this. We really apologise for the inconvenience. We rebooted the game worlds to fix an issue with collecting Leagues Trophies (which required a coldfix) and we've noticed a number of errors with launching the client afterwards. The devs are working on this, we're in a call currently investigating and seeing what we can do to fix. I'll update you once I know more.
Hey guys, we really apologise for the inconvenience caused. We rebooted the game worlds to fix an issue with collecting Leagues Trophies, everything seemed very normal, but we have noticed an issue with launching the client. The team are investigating this with the highest priority and we hope to update you soon. Currently just letting the devs do their work at the moment to resolve this.
We apologise for the inconvenience caused! The game worlds were rebooted to fix an issue with the Leagues Trophy collections, everything looked normal our end but we've seen a number of issues reported from players about launching the client afterwards. The team is investigating, I'll update you when I hear more from them. Currently just letting the devs work things out at the moment.
Hey guys, apologies for the inconvenience caused here. We were performing a coldfix on the game and we've noticed players are having issues on client launch. This is being investigated by the team with the highest priority and I'll update you once I know more.
Thanks for reporting this to us, everyone. We rebooted the worlds to fix an issue with the Leagues Trophies and claiming them properly. Looked like a normal reboot but we are noticing issues with the game worlds and players having errors logging in. I'll update you once I know more from the team.
Working on fixing this. We're on a call with the developers working out why the game hasn't rebooted as normal. We apologise for any inconvenience caused and I'll update you as soon as I hear more from the team.
We're aware and we apologise for the inconvenience caused. The game was coldfixed to resolve some errors but we can see people are having issues logging in.
The team is investigating this issue with the highest priority & I'll keep you updated if this takes a longer period of time than usual to get the worlds back up.
u/JagexLight thanks for being cool and making a fun event, hope you had fun!
Thank you and it was so nice seeing you!
We'll be live on Thursday 10th March on Twitch with a General Q&A!
It's time to get your questions in so reply with them in this post! :)
For this week:
Is there any word on fixing the incorrect group size bug on the Group Ironman Hiscores? For example, my 2 person group shows up on the 3 player Hiscores.
It was acknowledged here on October 13th. I understand these issues can take time to fix, I just want to be sure that it wasn't forgotten. Thank you!
Hey, we wanted to fix this with an automated tool but this presented technical difficulties. We're resolving issues manually in the meantime, can you @ me with your group name and the size it's supposed to be?
Is there any info on how the new drop mechanics will influence clue juggling? Since items are now stored to the player, does that mean obtaining multiple clues won't be possible anymore?
Juggling will still be possible - the only difference is now clues left on the ground will have their despawn timer paused while you're offline. - Mod Nin
Why are you polling UIM update??? And allowing everyone to vote? Can't believe you let us get our hopes up, just to watch them get crushed. @jagexlight
Friend it’s not being polled 🥺 read the blog
A Nokia 5
Can you try uninstalling and reinstalling? Your device meets the specs however there may have been a problem from when you updated the app.
I installed the beta, but I'm now struggling to open the app. Crashes before load screen every time.
What device are you using?
PLEASE include an idle notifier that is atleast compatible with skilling 😀
Put it in the survey! I'll make sure the devs hear that too. :)
Is there an expected date for which the beta opt in option will become available in Europe (Netherlands)? In Google Play store, this is not yet available to me.
It should be aIt should be available to everyone in the world atm. Your google play store might need some time.
- Try opening this link: (https://osrs.game/Android-Beta-Page) from your device (or while signed into the same Google account elsewhere).
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