JagexLight

JagexLight



19 Apr

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Hey guys, thanks for raising this to us. It will be fixed by next week, we apologise for any inconvenience caused. Hope that gives the eels enough time to save themselves. >_<


14 Apr

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Thank you for raising this, the team is looking into it now.

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Originally posted by Bigbugabusa

I feel so sad at the rate they release content.. Was hoping to see poll 75.

It's coming soon, blog should be out hopefully by next week.

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I really like the idea, I'll raise it to the team as it's something we briefly discussed in the playtest. :)


07 Apr

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Originally posted by glory_poster

I have all the shades of morton items on the log, but the section is not green. It looks like runelite has already removed the col log plugin as I cannot find it in settings or on the plugin hub anymore. Is this a runelite bug still?

Thank you for raising this - it's currently under investigation and relies on another technical job so we're not sure exactly when this will be fixed. We've added this to the hotfix table at the top of the newspost and we'll update it once we know when the fix is coming.

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Originally posted by LeRobin

I thought we were also getting a sidebar in the menus for the collection log? Looks like it passed poll too

Hey there, so happy to hear you're looking forward to the side panel update. Since this is technically part of the combat achievements interface overhaul, it'll be included in the combat achievements update. Hope that's alright.

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Update - issue should be hotfixed now. <3

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Hey Hawcha, we're aware of this issue and investigating it, will share as soon as we know more.

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Originally posted by Rickness666

What happened to the collection log getting added to the side panel part of Poll#74, Question 5? I thought that UI looked really good, is it still coming?

It's still coming we promise! So, since the side panel part of the combat achievements interface overhaul, it'll be coming into the game with the combat achievements update instead of this one.


31 Mar


30 Mar

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Originally posted by Breath837

Hey Light, you might not really understand this community just yet, but that's understandable because you're a new jmod. We don't really like corporate nonsense responses like this.

aite well, if you don't appreciate the response the tldr is it'll probably get fixed via a small change on a content level (to bring it closer to how it's described in the poll) which will be in the next game update. :D

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Thank you very much for raising this Taclys, and everyone who commented on the discussion. This is worded very constructively and helped us to get to the root of the issue. The team has been made aware of this issue and will investigate further so that we can improve your experience!


23 Mar

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Originally posted by andreezy408

Could you make changes to the Report button to allow the UI to remain open despite being in combat? Sometimes, it's difficult reporting a player when you're fighting somewhere in multi that that repeatedly closes out the interface.

Noted as feedback!


17 Mar

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Originally posted by BOL0CKS

Twisted wall kit is blocking the telescope.

Hey, thanks for raising this to us! Originally, telescopes in POHs hadn't been updated to recgonise the newer house styles. This meant that in these houses, the telescope would always act like it was pointing at a wall...However this issue should now be hotfixed. :) Appreciate the feedback and thanks again.


08 Mar


05 Mar

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Originally posted by Toolatelostcause

This seems like an emergency maintenance coupled with the server issues, not exactly planned.

What the f**k happened?

u/JagexSarnie u/jagexlight

Nothing to worry about. We just needed to do this because some memberships purchased through steam during the server outage weren’t being applied properly after we fixed everything!

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Originally posted by ItsAUsernameBruh

We're seeing reports of CCs working again now, it could be related to a quick reboot we did today. The issue should be resolved now, sorry for the inconvenience caused.

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Originally posted by ItsAUsernameBruh

Thank you for tagging - looking into this now.

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Thank you for raising and tagging me we're investigating now and will update ASAP.

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Originally posted by MilaHurricanes

I'm kinda mega concerned, my payment wouldn't go through to pay for my sub the other day, now this.

Pretty sure RS has it out for me LOL. The game doesn't want me to find more lore via arch.

Hopefully I didn't get hoofed back to the stoneages by the Yak.

So sorry to hear about this. Hang in there, we'll make sure this is fully investigated and that you're able to enjoy the game again.