JagexLight

We're looking into this as our immediate priority and we'll get you back on your adventures as soon as possible, friend. Really sorry for any inconvenience caused.

Currently sending out PSAs on our socials. Everyone's aware and technical team is looking into it. The IT team is in a zoom call right now figuring this out. We'll share as soon as we know more!

This issue was reported about 20 minutes ago so it must've been a long one!

(We're investigating this issue and we'll update you as soon as it's fixed - really sorry about the inconvenience caused).

Hey guys, so sorry about this issue - we are investigating this as an immediate priority and are aware of login servers being down atm. We'll update you as soon as it's fixed and we are extremely sorry for any inconvenience caused.

So sorry for the inconvenience caused here but thank you for the memes! We're investigating the login issue and looking into this as our immediate priority.

that is sick man :(

Thank you for explaining what is at stake here. The team is working super hard to get this resolved ASAP. Nobody should be separated from their cat!

Hey there, we're investigating this issue as it looks like some of our login servers are down. Our immediate priority is to get the servers back up and running.

We'll update you as soon as it's fixed. Really sorry for the inconvenience caused to you.

Not just you, friend. There seems to be an issue with the login servers at the moment. We're looking into this issue as our immediate priority to get it fixed as soon as possible. Apologies for the inconvenience caused in your adventures.

We'll update you when the servers are back up and working as normal. :)

Hey, thank you for raising this to us. We're investigating this issue as an immediate priority and we'll update you as soon as it's fixed. We're really sorry about the inconvenience caused - we'll get you back up and mining ASAP!

Hey guys, we're investigating this issue as an immediate priority. We're working on fixing this issue so that you're all able to play again. Thank you for raising it to us and we will update you as soon as it's fixed. Sorry about the inconvenience caused.

Hey guys, thank you for raising this to us. We're currently investigating this issue as an immediate priority. We will let you know as soon as it's fixed. Really sorry for the inconvenience caused.

EDIT: Servers are coming back online, most players will be able to login and we'll have the remaining ones online again as soon as possible. I would advise to not do any risky content just yet because we'd like to ensure all the servers are OK.

EDIT 2: We see reports of worlds going offline again, it's being investigated. Again we are really sorry for this.

So sorry about this! It's being investigated immediately - we'll update you as soon as it's fixed.

Thank you for raising this to us. We're looking into this issue as an immediate priority and we'll update you when it's fixed.

Hey, this came up in discussion a few weeks ago as we understand that players want to preserve their very first 99s.
There's no way we can retrospectively give people back their untrimmed capes, but we understand the sentiment and are open to allowing players to store their very first untrimmed cape in their POH in the future. This would be a polled question and would be very clear that we can't apply this retrospectively. It hasn't quite been fleshed out, but it's in the works. In regards to your suggestion, I'm really sorry but there's no way we can tell which your first 99 was so we couldn't implement it in the way you'd want it, but we can try to do so for future players if it passed a poll.

This ban has been reviewed individually by a member of staff and confirmed as correct, unfortunately mate. I can't justify asking the team to review these types of issues if I'm going to have cases where they've come back as correct reports and not to do with Steam. I kindly ask that you guys please only tag me if your issue is related to Steam - there is an appeals process for bans otherwise. If it's unappealable this is usually because we are 100% sure that TOS has been broken and in this case, it was apparently.

Thank you so much for letting me know, yes will absolutely respond on the Steam Forums. I apologise again for the inconvenience caused.

My apologies, similarly to the above our Anti-Cheating team has looked into this and consequently unbanned your account. We will continue to monitor this and apologise for the inconvenience caused.

In typical OldSchool fashion, something has to be scuffed. We're looking into fixing this! Thank you for raising it to us.

Hey thanks for raising this and thank you for tagging me. We're extremely sorry, your account got flagged incorrectly. I can't explain the reasoning behind why it got flagged to us, as it would lead to people who are actually doing bad things to further get around the system. The Anti-Cheating team is making changes to prevent further Steam accounts getting flagged in this way. We apologise.