Kay

Kay



05 Apr

Comment
    Kay on Forums - Thread - Direct

The reactivate is done - you should be good now, but do let us know if you encounter the issue again. :vulcan_salute:

Comment
    Kay on Forums - Thread - Direct

Thanks for these reports all.

We had implemented a temp fix to help folks join the expeditions without needing to disrupt Nilfheim with a restart. That seems to have been a little too temporary. We are restarting that server momentarily.

Messaging should be up in game for Nilfheim shortly. Downtime should be less than 15 minutes.


28 Mar

Comment
    Kay on Forums - Thread - Direct

It was just the one, not all worlds were impacted by the restart.

Comment
    Kay on Forums - Thread - Direct

Thanks for the report.

We are going to do a quick restart which should reconnect the instances for folks. Looking to avoid active wars and invasions, but will do the restart ASAP.


24 Feb

Comment
    Kay on Forums - Thread - Direct

We hear you on the war performance concerns and are working on this; we have made some adjustments to war performance - it would be great to get everyone’s help testing them in the PTR if you have time today.

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23 Feb

Comment
    Kay on Forums - Thread - Direct

Thanks for the feedback, appreciate the details provided and I’ve sent it along to the team working on furniture along with the other furniture request linked in this thread.


22 Feb

Comment
    Kay on Forums - Thread - Direct

Thanks for the post @deyjasagus

Folks should be providing their New World app data details to the Customer Support team, not removing them, as a step prior to changing any of the New World app data. That information is necessary for our investigation into this issue. Thanks also for the suggestions, I’ll pass this along to the support team to review.

:vulcan_salute:

Comment
    Kay on Forums - Thread - Direct

Pulling logs and seeing if a restart will unstick these zones. When we come back from downtime please let me know if the issue has persisted.

Comment
    Kay on Forums - Thread - Direct

Thanks, I’m getting someone to investigate ASAP.

Comment
    Kay on Forums - Thread - Direct

Nice set up! How much for a pint? :beers:

@Rabbi the ice chandelier is one of my favorite pieces - looks good in that house :muscle:

@HosnianPrime creative use of the space :wink:...

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Comment
    Kay on Forums - Thread - Direct

Hey @Relentless_Turnip (nice handle btw :muscle:) thanks for the post, I have shared the sentiment with our combat team. While we won’t remove the root mechanic, I can see room for improvement/adjustments. Thanks again. :vulcan_salute:

Comment
    Kay on Forums - Thread - Direct

Current player population is one of many metrics we look at to determine worlds that should/should not be merged. Though impactful, and definitely something we keep a close eye on, it is not the only metric.

Comment
    Kay on Forums - Thread - Direct

WHOA! That is wild. Can you climb the tower? :eyes:

Also @Vermintide I have always wanted to see someone do that conspiracy meme - what world are you on? where is that house? I’d like to see it.

Comment
    Kay on Forums - Thread - Direct

Hi @Chief_Savage, thanks for the post.

At this time, we do not have plans for additional server merges. That being said, we are always looking at the status of worlds and will merge as needed. In the future when we identify a merge is required, we will of course let our players know so that you all can plan appropriately. :vulcan_salute:

Comment
    Kay on Forums - Thread - Direct

That’s a nice list you’ve got there @Blackxp. Well thought out, thorough. I appreciate the comprehensiveness.

If you were to stack rank the ones you would want to see happen first, what would your top 10 be? I personally think misplaces sounds like the kind of mayhem I like, but I’d like to get your (all the players posting here) perspectives.

Comment
    Kay on Forums - Thread - Direct

Nice set up @L.Nova :vulcan_salute:

@Vermintide yours too, looks cozy - I’ve also forwarded the props thread you shared with the team who works on furniture items, some interesting call outs there. Appreciate the feedback.


19 Feb

Comment
    Kay on Forums - Thread - Direct

Full world status will be removed from the following worlds within 2 hours of this post:

Central Europe

  • Learad
  • Avalon
  • Bran
  • Brittia
  • Ship-Trap
  • Tartarus
  • Evonium
  • Vega

US-East

  • Eden

South America

  • Apsu
  • Devaloka

Australia

  • Lagado
  • Utopia

Note that world statuses that were set by our system and not manually adjusted ahead of the token rollout (e.g. those mentioned above), may change in the future, but will not be accompanied by an announcement.


15 Feb

Comment
    Kay on Forums - Thread - Direct

Hey all, we do not have a merge planned for the immediate future. This does not mean we will never consider a merge for Midian at some point, it’s just not going to be in the very near future.

Tomorrow we are giving players a transfer token if they want to move a character to a different world (excluding a few). Luxendra provided those details in the Official News section.


14 Feb

Comment
    Kay on Forums - Thread - Direct

Hey all, wanted to provide an update on this since it’s been a minute from my last reply. The team is actively working on this design.

While I can’t provide specific details on what is changing, I can confirm that your concerns, and suggestions, have been heard and we are working on the next iteration of this design, with changes/adjustments in progress and on the near horizon (full transparency that this will not make it into the February update).