Hi there! If I'm understanding your issue here correctly, you don't always receive that exact same error based on entering an incorrect username or password - only in certain instances. In particular, it sounds like you tried to enter your email address (which is both too long and contains special characters, neither of which are allowed for usernames), so you received the message regarding length and complexity requirements. If you were to just enter a username and/or password that were invalid, you receive the error message "invalid username or password".
I can understand how that may be a bit confusing based on the error message it provides seeming like it may be talking about your password when it's likely referring to your username (in this case, the fact that you're trying to enter your email address vs. your username), so I'll be sure to share that feedback with the team!
I'm going to go ahead and close this thread out now, but please don't hesitate to reach b... Read more
I can understand how that may be a bit confusing based on the error message it provides seeming like it may be talking about your password when it's likely referring to your username (in this case, the fact that you're trying to enter your email address vs. your username), so I'll be sure to share that feedback with the team!
I'm going to go ahead and close this thread out now, but please don't hesitate to reach b... Read more