Mayra

Greetings Exile,

Thank you for your report. By any chance have you taken a screenshot of the screen when the issue happened?

Also, was your base built on top of nemedian foundations before items started to disappear?

We await your reply.

Greetings Exile,

Thank you for your report. Have you checked the Event log to see if there was any mention of the missing items?

Could you share your character and clan names?

Please reach out in private if you prefer not to share this information in public.

Greetings @Tystin,

We appreciate your interest in becoming part of the team. Currently, there are no open positions, but keep an eye on our website for new openings.

Best of luck!

Greetings Exile,

Thank you for your report. Can you please provide more details on the outcome of using those keys?

Also, could you record a short video showcasing the issue in-game?

We appreciate your support.

Greetings,

Please submit your bug report with the provided template so we can assist you.

Once you start a new post the template will show. Make sure to fill in all the information requested.

Thanks in advance.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings,

Please submit your bug report with the provided template so we can assist you.

Once you start a new post the template will show. Make sure to fill in all the information requested.

Thanks in advance.

Greetings Exile,

Thank you for your report. Can you please share your saved file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands or “dlc_siptah” for Isle of Siptah.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for your report. Those who were playing on Single-player mode, can you please share your saved file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands or “dlc_siptah” for Isle of Siptah.

Also, please share the logs found on:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exiles,

Please check the latest announcement of a suggestion for a workaround:

Greetings Exiles,

Please check the latest announcement of a suggestion for a workaround:

Greetings Xbox Exiles!

Our team became aware of a possible workaround to try to mitigate the issue while we still work on a more solid solution. This should help make loading into a server faster, as well as prevent those who enter from freezing and crashing.

1. Enter Exiles’ Main menu, go to settings, and change it to “Performance mode”.
2. Then, lower the “Field of view” (FOV) to 45 or less.
3. Make sure to completely restart your console before trying to log in again.

Please note that this is a workaround, it might not work for everyone and is not a permanent solution.

Feel free to give it a try and let us know if this has worked for you. Any additional information might help us pinpoint the exact root of the issue.

Thank you for your understanding and collaboration.

Greetings Exile,

Thank you for sharing this information with us. Can you tell us your clan name, please?

Feel free to reach out in private if you prefer.

Greetings @StrangerDanger,

Thank you for reaching out. Please follow the relevant thread on the Xbox section of the forum:

Greetings Exile,

Thank you for your reply. Could you please share a screenshot of the map showing the locations you noticed are most affected?

We hope to hear back from you.

Greetings Exile,

Thank you for this report. Could you let us know if this issue still persists after the Age of War update?

We appreciate your support!

Greetings Exiles,

Thank you for reaching out to us. We were investigating if the situation happening on Xbox would also apply to PC. However, it seems isolated to the console version only. Therefore, the decay timers on the PC will be normalized after the next daily restart.

Xbox-Siptah servers will remain with their decay timer paused until we have a solution for the performance issues and crashes.

Thanks for understanding. Have a great week!

Greetings,

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings Exile,

Thank you for your report. Could you record a short video to display the issue?

Also, could you please share a screenshot or show in the video the locations you noticed are most affected?

We appreciate your assistance in this matter.