Mayra

Mayra



25 Jul

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share with us if you have the proper feat unlocked?

Also, have you checked if your workbench has any filters applied?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

@bioramaxwell, feel free to tag us if the issue remains after trying the other suggestion provided by the community.

We hope it works!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Please follow the steps to recover the missing files:

  1. Open the Xbox app for Windows.
  2. In My Library, select the game title.
  3. Select the More options () button and choose Manage.
  4. Select Files and then Verify and repair.

If the issue still persists, here are some other troubleshooting articles for the Game pass version.

Please let us know if you need further assistance and we’ll be glad to review your case. :slight_smile:...

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Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. By any chance does your mouse have software to set up profiles?
With the Windows update or some similar change, it might have messed with the profile.

Also, have you tried to change or update the keybindings in-game and restore them to default afterward?

We hope to hear back from you.

Comment
    Mayra on Forums - Thread - Direct

Greetings!

Thank you @SpherisCore for pointing that out. I’ll be more careful next time :pray:

In that case, @Drotlak, can you please try to use the “Change account” option on the Steam main menu?

That will force Steam to completely restart.

Please let us know if the issue still persists afterward.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Please follow the steps to verify your game files:

  1. Open Steam
  2. In Library, click with the right button on the game and select “Properties”
  3. Select the Local files
  4. Select Verify integrity of game files….

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Please follow the steps to verify your game files:

  1. Open Steam
  2. In Library, click with the right button on the game and select “Properties”
  3. Select the Local files
  4. Select Verify integrity of game files….

If the issue still persists, please feel free to reach out in private and share your logs with us.

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile, and welcome to our forums!

Thank you for your report. Could you share a short video with us, to better displays the issue you found?

We appreciate your support!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Can you share with us if you also experienced this situation without using mods?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...

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Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for the information.

Do you have your game installed on an SSD or HDD?

In the meantime, here are some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:

  • Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.

  • Try to perform a soft factory reset while keeping games and apps.

  • If the above procedures don’t help, please try to perform a full reinstall of the game.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings!

Our demons are still hard at work trying to get this issue out of the way.

Please keep an eye out for announcements of updates on our social channels. Have a great day!


24 Jul

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can assist with your purchase inquiries.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share more information with us?

  1. Is your console on a wired or wireless connection?
  2. Do you have similar issues playing Conan Exiles on an online server?
  3. Can you tell us how old the current save you’re playing is and estimate how much you’ve built so far?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share more information with us?

  1. Is your console on a wired or wireless connection?
  2. Do you have similar issues playing Conan Exiles on an online server?
  3. Can you tell us how old the current save you’re playing is?

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Please follow the stated in the Official servers guidelines to submit a ticket, as we do consider this an exploit:

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Comment
    Mayra on Forums - Thread - Direct

Greetings!

Our demons are still hard at work trying to get this issue out of the way.

Please keep an eye out for announcements of updates on our social channels. Have a great day!


20 Jul

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guidel...

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your message. All servers are patched and should become available shortly.

Have a nice day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...

Read more