Mayra

Greetings Exile,

Thank you for your patience while we try to assist you.

Joining an Official server might help your console grab some files that might be missing to improve your experience in Singleplayer. You just need to finish creating a character and skip the cutscene. Once you’re in and able to move your character, feel free to leave the session and return to Singleplayer.

If you’re unable to join an Official server, it would also indicate your game is not up to date with the latest available version. Which could also lead to the issues you’re facing.

We hope this helps, and if it doesn’t we’ll keep trying!

Greetings Exile,

Thank you for your report. In order to clarify the matter, can you tell us if are you able to see the building pieces that don’t vanish?

If possible, could you share a screenshot/picture of the situation in question?
If it’s not possible to see them anymore, do you remember what building set was used for those pieces?

We hope to hear back from you.

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, MS Store on PC, PSN, Xbox)

Additionally, we have updated your forum rank and you should now be able to share files and links.

We await your reply.

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings Exile,

Thank you for your report. Can you share with us your character and clan names on the server mentioned?

Feel free to reach out in private via direct message to @community if you prefer.

We hope to hear back from you.

Greetings from Hell!

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, Microsoft store)

Also, can you share your PC specs as well?

Additionally, we have updated your forum rank and you should now be able to share files and links.

We await your reply.

Hello again,

Thank you for the additional information. We’ll ask our team to proceed with an investigation.

Have a nice week!

Greetings Exile,

Thank you for your report. Can you share your FuncomID with us?

Feel free to reach out in private via direct message to @Community if you prefer.

Greetings Exile,

Thank you for your report. Can you please share your saved file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “dlc_siptah” for Isle of Siptah.

Feel free to reach out in private via direct message to @Community if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for your report. Please follow the steps to verify your game files:

1. Open Steam
2. In Library, click with the right button on the game and select “Properties”
3. Select the Local files
4. Select Verify integrity of game files….

If the issue still persists, please feel free to reach out in private and share your logs with us.

Thanks in advance.

Greetings @Neevoks,

We understand your frustration but we have to get the basics out of the way before starting an investigation. Now, could you send the log .txt file to us, please?

You can find it by following:
Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

We await your reply.

Greetings Exile,

Thank you for your report. Can you share with us if you installed Battleye as well when launching the game the first time?

If you did, please follow the steps to verify your game files:

1. Open Steam
2. In Library, click with the right button on the game and select “Properties”
3. Select the Local files
4. Select Verify integrity of game files….

If the issue still persists, please feel free to reach out in private to @Community and to share logs with us.

Thanks in advance.

Greetings Exile,

Thank you for reaching out to us. Can you share more details, please?

When the issue starts, do you perceive any other stuttering or lag happening or only the issue with the followers?

Also, could you share with us how many players are online when the issue starts? You can check the menu > server > player list.

We hope to hear back from you.

Greetings Exile,

Thank you for reaching out to us. Here are some ideas of what could impact or provide that error message. Please try the following:

• Update Windows (no need to change to Win11 though, just update the current version you have)
• Update Graphics Driver
• Change to Default Graphics Card
• Verify files in Steam
• Disable NVIDIA Geforce/ AMD Radeon Experience Battery boost
• Disabling Antivirus/Firewall Software
• Turn off Overclocking and SLI Technology
• Reduce PC’s energy consumption

Make sure to reach out if the issue still persists.
We hope this helps!

Greetings @Extendo,

Thank you for your report. Our team asked if you could share more information and some files with us to assist in the investigation. As follows:

• Full server logs (the txt file)
• Crashdumps from AppData (please add -fullcrashdump command and crash the server afterward to ensure the data gets stored)
• IP and Port of the server
• Server hosting method (Dedicated server launcher, or online host i.e. GPortal)
• Can you confirm the server doesn’t have any mods?
• And, if possible, could you share the server Database saved file?

Please feel free to reach out to us in private if you prefer, via direct message to ...

Greetings Exile,

Thank you for bringing this to our attention. We’ll ask our team to review it.

We appreciate your support.

Greetings Exiles,

Thank you for letting us know. We’ll poke the responsible people and get those servers back up as soon as possible.

Have an awesome day!

Greetings @Foxhart,

Unfortunately, that doesn’t seem to be a valid ticket number. Could you check once more, please?

We appreciate your patience and assistance with this matter.

Greetings Exiles,

Our apologies for the delay in our response. We asked our team over at our Help Center to follow up on those tickets as soon as possible.

We appreciate your patience and support.