Mayra

Greetings Exile,

Please feel free to join the Admins united Discord server where you can find troubleshooting threads and other server admins that might have had the same issue:

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings Exile,

Thank you for your report. We will ask our team to investigate issues with followers when leaving the game. In the meantime, could you try Talyna’s suggestion and use the “rescue” option?

Please let us know if it works for you so we can add it to the report.

Apologies for the inconvenience and thank you for your support.

Hey,

Thank you for the additional information. Could you try to connect to that server again now (after the 3.0.3 update) and let us know if the issue still persists when you play again on Single player?

We suspect there is some backend information the game “pulls” from the official server that could potentially fix the repeated message on single-player.

We await your reply.

Hello, @justme1983 and @Unvisible.

Please feel free to reply to my message as well and try the suggested steps below:

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account’s challenges.

Make sure to select “in-game purchase” as the issue type.

Have a great weekend!

Thank you for the additional information. Please try to log in to any Official server and then give it a try again on your solo or coop mode.

If the issue still persists please let us know.

Greetings Exile,

Thank you for reaching out to us. Can you share with us if you have any mods installed?

In the meantime, please try to delete the files: modlist.txt and servermodlist.txt from your game folders. You can find them by following:
Steam\steamapps\common\Conan Exiles\ConanSandbox

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Can you share with us if you have any mods installed?

In the meantime, please try to delete the files: modlist.txt and servermodlist.txt from your game folders. You can find them by following:
Steam\steamapps\common\Conan Exiles\ConanSandbox

We await your reply.

Greetings Exile,

Thank you for reaching out. We will break down your points to better assist with each case:
1- Can you share a picture of the options on the pet’s wheel when you try to assign an emote to them? Also, have you by any chance use the Yellow lotus potion?

2- We are aware of issues with missing textures on consoles and are working on solving them as soon as possible.

3- We will investigate what might be happening with the features. Can you share the server name, please?
In the future, feel free to contact us for issues with the Bazaar, Battle pass or in-game purchases by submitting a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

We await your ...

Greetings Exile,

Thank you for your report. Can you share with us if you’re trying to summon the purge within the purge time in the server settings?

Also, are you in the same time zone as the server? The hours in the settings are always regarding the server location.

We await your reply.

Greetings Exile,

Thank you for your message. Can you let us know if you also play on any Official server?

We await your reply.

Greetings Exile,

Feel free to join the Admins united Discord for troubleshooting posts and help from our community:

Greetings from Hell! And welcome to our forum.

Thank you for your report. Can you tell us if you’re playing the Steam or Game pass version, please?

We await your reply.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings,

Thank you for the additional information. Can you tell us if you installed any mods on the server?
Can you share a screenshot of the issue or error message?

We await your reply.

Greetings Exile,

Thank you for reaching out to us. It seems the error “dxgi error device hung” might be related to old drivers on Nvidia video cards. Please update your drivers and let us know if the issue still persists.

Thank you in advance.