Mayra

Mayra



01 Feb

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Our team is still investigating what are the ramifications of the issue. We’ll update the indicated thread once we know more.

Thank you for your continued patience.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for your report. We’ll forward the information to our team.

Please let us know if you find any other issues on our Lands. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings!

Thanks for letting us know. We’ll ask our team to investigate it.

Also, please stay away from the green wall! :smiley:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles!

Unfortunately, we are experiencing issues with the transfers at the moment. We ask that you send a message on the following thread with the requested information. We’ll get back to you as soon as we have more news to share.

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22 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings @Dr.Met,

Thanks for reaching out. As @Kapoteeni said, many Funcom staff members aren’t native English speakers either. But, we do have people from lots of different countries in the company, and if Google translator fails to properly deliver the message we can always ask our peers to translate. Therefore, please feel free to write us in your native language and we’ll do our best to assist. :slight_smile:

Follow the stated in the Official servers guidelines to submit a ...

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Comment
    Mayra on Forums - Thread - Direct

Greetings,

Can you share with us the server number so we can ask the team to check the settings?

Thanks in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

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20 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings @Wolfkyn,

Thank you for your report. Can you tell us which roof pieces are you using above that wet spot?

Also, if possible, can you share your saved file and base location? Feel free to reach out to us in private if you prefer.

Thanks in advance. :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

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Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please submit your bug report on the correct thread and with the provided template.

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16 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings,

You can read the Official server guidelines here:

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15 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for your report. We sent the information to our team for investigation.

Please keep an eye out for it on future patch notes. We appreciate your support. :slight_smile:


29 Nov

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

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23 Nov

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

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Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for reaching out to us. We’ll ask the team to check that server.

Apologies for the inconvenience.


22 Nov

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please submit a ticket as stated in our Official servers guidelines:

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Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Read more

19 Nov


17 Nov

Comment
    Mayra on Forums - Thread - Direct

Hey,

We sent a direct message to you with the instructions to share the files.

Please check your forum notifications. :slight_smile:


16 Nov

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thanks for reaching out to us. The server was probably restarting due to update 2.6.2.

Also, in the future please submit a ticket in Zendesk when it comes to server issues. :slight_smile: