Mayra

Greetings,

Thank you for tagging us @TeleTesselator. First, we need to clarify that in PvE players shouldn’t be able to kill other players’ thralls/pets/mounts. Any means to accomplish that are considered exploits.
The same goes for PvE-C outside of the conditions this rulest allows to.

As for the guidelines, we have been working on ways to make them more visual and better explained.

Greetings Exiles!

We are currently updating the schedule to spread the closures out. We expect to take 2 weeks for Europe starting March 21, and 2 weeks for N. America starting on April 4.

Details to come next week.

Greetings,

We’ve just restored your character so please access the game and make sure the character has been recovered successfully.

You should be able to see it ready for the transfer so make sure you select the same server or a new one.
The character LETSSSGOOOOO was set as ready.

Thank you for being so patient with us while we worked on this.

Greetings,

We found the issue with the servers’ settings, and the ping limiter should no longer be active.
Please try again and let us know if you encounter further issues connecting.

Thank you, for your support and patience while our team worked on this matter.

Thanks for getting back to us. We’ll continue to investigate what might be the issue along with G-Portal.

We will also update this thread once we know more.

Greetings,

Can you confirm you tried to access these servers today, after the last message we sent?

We await your reply.

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

We heard back from our team and the issue should be solved by now.

Can you give it a try and let us know if you are able to access the server?

Thanks in advance.

Greetings,

We received an unusual amount of flags in this post and we will now close it. Please remember to keep the discussion civil and read through the Social guidelines before starting a new topic.

We are all Exiles here, be good to each other.

Greetings,

Thank you for reaching out to us.

We will ask our team to check those servers.

Greetings,

Unfortunately, we don’t have any information we can share at the moment. Our team is still working on it.

Apologies for the inconvenience.

Greetings @Twizzler,

Please send us your information so we can check.

1. Steam ID
2. Origin server (where you were transferring from)
3. Transfer server (where you were transferring to)
4. Character name

Feel free to send it in a DM if you prefer.

Hey,

Thank you for the additional information. We understand, however, if we can pinpoint the issue on your case and reproduce it internally it’s faster for our team to solve it.

Can you share your clan name with us?

We appreciate your assistance in this matter.

Thank you for the additional information. Our team is aware of the clan leadership issue and will investigate it further.

Thanks for the additional information. Until our team can properly send out a fix for this issue, we suggest you keep exiting the game completely after playing.

Have a great week!

Greetings,

Thank you for your report. By any chance, did you use the character transfer feature before taking the potion? If that’s the case, please share the date of the transfer, and the date you consumed the potion.

We await your reply.

Greetings,

Thank you for reaching out to us. We are experiencing issues with the Gamepass version of the game at the moment. And, we are in ongoing communication with MS to try to solve it.

In the meantime, the workaround we can suggest is that you install the game in the C: drive.

Please make sure to get back to us if the issue still persists.

Greetings,

Thank you for your report. Can you share more information regarding this issue?

Were any of the decayed placeables stacked on top of each other?
Can you share the location of your base where the issue presented itself? (Feel free to reach out to us in private if you prefer.)

Thanks in advance.

Greetings,

Thank you for your report. We are currently looking into issues with the decay system.
In the meantime, make sure to interact with multiple chests and workbenches placed on your bases to make sure the decay is reset.
We’ll reach out to you in private to request more information regarding your base. Please check your direct messages and forum notifications.

Apologies for the inconvenience.

Greetings,

Thank you for your report. We’ll send this information over to our team for investigation.

In the meantime, have you tried recreating the character that’s stuck as leader?

We await your reply.