Mayra

Greetings,

Please follow the stated here:

Greetings,

Please follow the stated here:

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings @Mercd_One!

Our team tested this issue and suggested what might be a solution for your case.
Try deleting your Game.ini and DefaultGame.ini files and use Steam’s “Verify files” option.

You can find such files following this path:
steamapps\common\Conan Exiles\ConanSandbox\Saved\Config\WindowsNoEditor\Game.ini
steamapps\common\Conan Exiles\ConanSandbox\Config\DefaultGame.ini

We hope this helps. Make sure to get back to us if the issue still persists.

Greetings @Corinth,

Thank you for reaching out to our forum. You might want to also join the Admins United Discord server, where they have troubleshooting channels and hundreds of other Admins that could help you with your goal.

Here’s the link to it: Admins United: Conan

Have a great day!

Greetings,

Thank you for letting us know your case was addressed. We’ll proceed with closing this thread now since this is not the proper venue for this. If the subject must be discussed further make sure to talk with our team over at Zendesk.

Thank you for understanding.

Greetings,

Thank you for reaching out to us. Have you tried the “verify files” option on Steam?

We await your reply.

Greetings!

We already reached out in private to everyone we were able to help. If you didn’t hear from us, please send a DM to @Community with the following information and, pay much attention to spelling and including any special characters in the ID’s:

1. Steam ID
2. Origin server (where you were transferring from)
3. Transfer server (where you were transferring to)
4. Character name

For the accounts that were addressed, you should no longer experience issues with the character transfer feature.

Thank you all for being so patient with us while we worked on this.

Greetings!

We already reached out in private to everyone we were able to help. If you didn’t hear from us, please send a DM to @Community with the following information and, pay much attention to spelling and including any special characters in the ID’s:

1. PSN ID
2. Origin server (where you were transferring from)
3. Transfer server (where you were transferring to)
4. Character name

For the accounts that were addressed, you should no longer experience issues with the character transfer feature.

Thank you all for being so patient with us while we worked on this.

Greetings,

Thank you for your report and welcome to the forum! We updated your forum rank so you can upload pictures. However, please make sure to take a look at Multigun’s suggestion and check if your laptop meets the minimum requirements of the game.

Thanks in advance.

Greetings,

We are getting there! Please read the announcement and send us the requested information in that thread.

Thank you in advance.

Greetings @OlSkunGun,

Apologies again for our delay. Can you share more information with us regarding this issue?

By any chance did you try out the pickup feature on an online match or on a new single-player save?

Thank you in advance.

Greetings,

Thank you for the poke @sestus2009.

@OlSkunGun Unfortunately, your post fell through the cracks of the forum and we didn’t see it until this moment. We’ll make sure all the information is forwarded to our team right away!

Apologies for the long wait.

Greetings!

Our team is working on a permanent fix for the issue with the character transfer feature and in the meantime, they gave us green light to start helping players make the transition.

At this moment we reached out in private to a couple of players on each platform to make sure it’s working for everyone.

While we wait for confirmation, please make sure your previous comment in this thread has all the following information with much attention to spelling and including any special characters in the ID’s:

1. Xbox ID
2. Origin server (where you were transferring from)
3. Transfer server (where you were transferring to)
4. Character name

Thank you in advance!

Greetings!

Our team is working on a permanent fix for the issue with the character transfer feature and in the meantime, they gave us green light to start helping players make the transition.

At this moment we reached out in private to a couple of players on each platform to make sure it’s working for everyone.

While we wait for confirmation, please make sure your previous comment in this thread has all the following information with much attention to spelling and including any special characters in the ID’s:

1. Steam ID
2. Origin server (where you were transferring from)
3. Transfer server (where you were transferring to)
4. Character name

Thank you in advance!

Greetings!

Our team is working on a permanent fix for the issue with the character transfer feature and in the meantime, they gave us green light to start helping players make the transition.

At this moment we reached out in private to a couple of players on each platform to make sure it’s working for everyone.

While we wait for confirmation, please make sure your previous comment in this thread has all the following information with much attention to spelling and including any special characters in the ID’s:

1. PSN ID
2. Origin server (where you were transferring from)
3. Transfer server (where you were transferring to)
4. Character name

Thank you in advance!

Hey!

Thanks for the poke @Narelle!

Our Zendesk team is on it!

Greetings @InexorableWrath,

Thank you for your report. We’ll reach out to you via direct message to ask some questions about your base.

Please make sure to check out your forum notifications.

Greetings,

We’re sorry you might have missed our explanation. We’ll paste it here again to make sure to reach you:

"Unfortunately, circumventing the stacking fix with other means to achieve the same goal is still exploiting the intended mechanic of the game. Therefore, your post advertising workarounds was unlisted.

Please understand that any form of stacking of building pieces, placeables, and even having a huge amount of pets and thralls on the same area, affects the official server’s performance negatively.

We are just trying to provide the best service to as many people as possible."

Thanks for understanding.