OliverAge24Artist

OliverAge24Artist



16 Oct

Comment

Originally posted by SunnySydeRamsay

Shouldn't your highest priorities match what the highest priority of your end users are?

I think our priorities do actually match those of our end users, it's not actually the most complained about feature.

If you look through the list of things in the hotfix, those issues have been more complained about than player names.

Comment

Originally posted by Shadi971

I’m glad this is happening, but again, I feel bad that efforts were made on stuff that weren’t broken in the first place and now it feels like we’re getting those fixes as rewards.

That being said, I’m happy you’re listening to us and I’m looking forward to more and more and more! :)

I think it's just a case of different departments/people being responsible for different things. The VFX artists working on the Hex-A-Gone effects again, they couldn't have jumped on something new necessarily. I think these effects were something that was always planned... And they just haven't quite got it right the first time, so they're dialing it back. Hopefully, in the end, its an improvement to the game!

People say "spend less time tweeting and more time fixing the servers" to me, for example, and my entire job is Community management. I am not allowed near the server code lol.

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Originally posted by whathefuckisreddit

This is really solid. I'm glad you guys are listening to the community.

Thanks a lot!

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Originally posted by Nyteshade517

No. This is what happens when you barely talk about something for months and give your PC player base no heads up on what's going on. The assumption for months now was that Mediatonic was working on getting the Steam names back in the game. Not a system where we choose a name from a premade list. If this was what was being worked on as some kind of solution why is today the first anyone has heard of it? Why not actually communicate with players and tell them what's going on? This is a problem your company seems to have and it's not getting any better as time goes on.

Did you tell players that Season 2 would launch with only 4 levels way ahead of time so they would no what was coming? No. You waited until the day before release to say anything in a throw away comment on Twitch. Did you tell players that about half or more of the Season 2 shop so far would just be banners & nameplates? No. Did you tell players that there wouldn't be anything at all really in the shop that eve...

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Sure, but you're saying this on a thread where we're trying to be way more open and transparent with what we're working on. This is us trying to communicate better and share more info on our priorities. We've launched this issue tracker to try and be more upfront and open about progress on community issues.


15 Oct

Comment

Originally posted by nhindian

What about a fix for Infallible? People are getting 5 streaks and no achievement/trophy. Or even just communication about it.

We think it's because there used to be a bug where you would be able to quit out and keep your streak... that has been fixed now. If you bail, the counter resets.

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Originally posted by bbsl

Complete slap to the face. Basically confirms what I’ve been feeling for weeks you absolutely don’t give a shit about PC players now that you have our money. Gotta focus on milking those console players now. Thanks for the nameplates. Hope you bought yourself a kebab or something nice with my $40.

The only difference between console and PC versions of the game is that the Steam version doesn't allow custom usernames and PlayStation version does...

Sony has a censoring system. Steam has no censoring system.

We don't want our game to be full of obscenities and offensive names.

It's a really wholesome and positive place, and we don't want that to be ruined.

Sony takes care of this on PlayStation, so it's not an issue.

I'm not sure how that means we're "absolutely not giving a s*** about pc players"

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Originally posted by ahmed11037

it's gonna be choosing from a predetermined list of words isn't it?

it's been more than 2 months and this is the best thing you could come up with

It's just not been our highest priority when you compare it to working on new levels, fixing bugs, new features, quality of life stuff...

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Originally posted by OliverAge24Artist

I'll add ultra wide monitors to the list - but - I don't think anyone on the team actually has an ultra wide monitor to actually test this with. They're not super common still.

Added it to the issues tab, thanks!

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Originally posted by rising_son

Can ultrawide and actually-playable-refresh-rates be next? Cheers.

I'll add ultra wide monitors to the list - but - I don't think anyone on the team actually has an ultra wide monitor to actually test this with. They're not super common still.

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Originally posted by [deleted]

[deleted]

"Issues with matchmaking in particular regions at particular times - Including Australia/India/Brazil. For this, we're working on a Region Selector."

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Originally posted by Siq_ada

Truth. The way that bit is worded sounds out of touch at best, condescending at worst. It feels like it isn't a mandatory feature in an online game.

Why should we not be able to distinguish people apart?

We have a new system that we're rolling out soon - which will allow players a more customised name - but it won't allow players to type anything they like in.

We had Steam names in previously, but people were using them to add all kinds of offensive and obsene names. It's not a priority for us right now to start up an arms race with censoring vs. people trying to skirt around the censoring system.

There's no levels added in this tracker because it's not a complete roadmap - it's focused specifically on bugs and issues. I want to try and avoid adding things to it that will never be removed or solved. We're always going to need new levels and content, and we're working as hard as we can to increase how much we're able to add!

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Originally posted by CDOG89

Will this fix the stuttering/freezing I have on Hex since Season 2?

Yeah that's the 'FPS drops' one that should be fixed in the hotfix

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Originally posted by garay95

Why does the Jump Showdown bug take so long to fix?

We have a fix for it - We group a bunch of fixes together, then test it to make sure it hasn't broken anything else. It is much more time effective to group them together, rather than do a new build and update for each individual fix.

It'll be live in the next hotfix - scheduled for early next week. I'll drop some patch notes soon :)

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Eurgh, thanks for letting us know, I'll pass this on to the right people in the team!

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I love this so much!

I know you from the twitter, your stuff is great!

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We're still here reading everything! Hoping you all stick with us and that we can address more and more of your feedback moving forward.

We're in the process of expanding all of our teams. Just from a community side, we've got 2 new Community Managers starting in the next couple of weeks!

All of our teams are growing, so hopefully, our updates will start to reflect that soon too!


14 Oct

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Ahhhhhhhhhh, I wanna play this so bad lol

Looks awesome!

Is like a collab with Disc Room - also published by Devolver!

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Originally posted by Bigpoppadrew

Truly a shame lol. Thank you for responding, and filling me with at least a bit of potential reasoning behind the flagged account.

Its nothing to do with the racing wheel, let me check the account.

We haven't unbanned anyone before because it's always been 100% obvious that they have cheated. I can't give you info on how we know, or how we check, but when we've banned anyone, it has been with 100% confidence.

I'll just check now if you support code is attached to those tickets...