Roxx

Thanks for these reports! For awareness, our QA team monitors the bugs section of the forums very thoroughly so this will definitely be appreciated.

This includes the originally announced September 7th patch

No, it will not roll out immediately. We’ll let you know when it’s on the way

You are able to download the patch now, and not all servers are up yet

I appreciate this comment but I am not the head of the Community Team

The patch is available to download now, servers are slowly coming back up region by region

Yup, we’re getting there and starting to bring things back up. If Steam lets you download the patch now it will be effective

Bumping this here as well –

We are beginning to bring the game back up region by region as the update completes. Some regions are still in the process of wrapping up maintenance, which means they may lag slightly behind. We will let players know when all regions are back up and running.

Compensation was not planned to be immediate; as stated in the original post, we will work to determine compensation after all servers are back up and running. Additionally, granting compensation requires new files to deliver – the priority was working through today’s fixes, not delaying further so compensation would be released immediately.

We are beginning to bring the game back up region by region as the update completes. Some regions are still in the process of wrapping up maintenance, which means they may lag slightly behind. We will let players know when all regions are back up and running.

We are beginning to bring the game back up region by region as the update completes. Some regions are still in the process of wrapping up maintenance, which means they may lag slightly behind. We will let players know when all regions are back up and running.

We are beginning to bring the game back up region by region as the update completes. Some regions are still in the process of wrapping up maintenance, which means they may lag slightly behind. We will let players know when all regions are back up and running.

Well, if nothing else, the longer the downtime the better the compensation?

Die heutigen Wartungsarbeiten müssen leider noch einmal um 4 Stunden verlängert werden. Wir gehen davon aus, dass die Wartung bis 6:00 Uhr abgeschlossen ist. Sollten wir früher fertig sein, werden wir die Server natürlich vorher wieder öffnen.

Wir danken euch dafür, dass ihr den ganzen Tag über so geduldig wart.

Nous devons prolonger la maintenance programmée pour toutes les régions. Les serveurs devraient être de nouveau disponibles à 6AM CEST. Nous vous tiendrons informés dès que nous aurons plus d’informations. Nous vous remercions de votre patience.

Por desgracia el mantenimiento va a necesitar 4 horas adicionales de trabajo. Esperamos terminarlo a las 6 AM CEST. En caso de terminar antes, abriremos los servidores lo antes posible.
Gracias por vuestra paciencia.

Por desgracia el mantenimiento va a necesitar 4 horas adicionales de trabajo. Esperamos terminarlo a las 6 AM CEST. En caso de terminar antes, abriremos los servidores lo antes posible.
Gracias por vuestra paciencia.

To answer your question, no, it’s not acceptable. The team isn’t doing this for fun; today’s deployment faced a number of complex issues and much of our staff has now been working around the clock to get it fixed. It’s not any more enjoyable for us than it is for our players.

Most anticlimatic countdown ever. I am so sorry

Unfortunately today’s maintenance is facing an additional extension, requiring an additional 4 hours and an uptime of 9 PM PT / 6 AM CEST. In the case of maintenance finishing earlier than this, we will re-open servers as soon as possible.

Thank you for your patience throughout the day.