Roxx

I am just logging on for the morning and catching up, but the latest update I have is that servers should be up in approximately 45 minutes from now.

UPDATE:

Downtime is now complete and all regions and servers are open and available. Thank you for your continued patience!

Heroes of Arkesia,

While staging tonight’s September 7th Update, our team found a critical issue with the build. This issue will unfortunately require us to delay the release of this update while we work to get a fix in place. We will let players know as soon as we have additional information, and we appreciate your patience and understanding as we work to resolve this.

Context is key. The comments from last week that have been pulled were my responses to players asking if there were any balance changes coming with the patch. This is why Tripod changes aren’t referenced here – I wouldn’t be answering a question about balance with an answer about a different system.

There were indeed some balance changes included in todays patch notes, and these are not all of the balance changes that are on the Korean server; this is what I was answering in the posts. I do not see what the issue is here, short of me sharing full patch notes ahead of time (which were not ready to be shared last week, so this would not have been possible).

Estimated downtime is indeed 4 hours! There will be staff online to let folks know if it comes up early

Can confirm! We have double checked that this is the case.

It is a problem, and has been since launch. We are always working on banning more bots and upgrading our anti-cheat tools. We’ve banned a significant number of bots over the past week, but botters continue to upgrade as well. In terms of RMT, we’re still cracking down on bans, but recently we have stopped allowing people to try and lobby for ban appeals in the forums as this is not the correct avenue for doing so, so conversation around that may seem stilted.

I understand the thought behind your request, but you are asking for the information that is shared in the patch notes to be shared prior to the release of the patch notes. We cannot share this information before we have it. There aren’t times where we are purposely withholding details to ignore player questions; when there are chances for us to provide additional insight or information we always do, but this isn’t always possible.

I think my use of the word “weekly update” may be getting too in the weeds with some folks, so I apologize if that caused confusion. I should have perhaps instead phrased it to simply emphasize this is not our monthly content update that players are used to getting. In any case, despite whatever the label may be, this week’s update is not a content update nor of our typical scale for the other updates that normally happen outside of a content update.

A server merge requires different tech integrations and backend work to bring entire servers together than a single, player initiate-able (not a word, but you get the idea) character transfer would. These are two very different systems. Region merges also would require different tech and work that is simply not something we have at the moment.

It was mentioned on the roadmap because it is indeed a bigger update that includes quality of life changes that don’t normally happen with regular weekly updates

I cannot give a confirmation of something I do not have information on.

Please remember that this patch is not the September Update. This is a weekly update patch that includes far more updates and patch notes than a large majority of our weekly downtimes. This larger scale weekly update is in part happening separately from the September Update patch in order to help prepare for the end of the month server merges. When we have details and patch notes ready for the September Update, they will be shared, but that will be the monthly content update including the new class and raid.

When we have information on when these changes will be coming to the game ready to share, we will share them.

We know players are eager to see this new system come to the game. When we have information on a timeline available to share, it will be shared.

¡La primera actualización de septiembre llegará mañana a Arkesia! Los servidores se desconectarán el 7 de septiembre a las 09:00 CEST (07:00 UTC) y esperamos que el mantenimiento dure 4 horas.

Consultad aquí la lista completa de cambios, nuevos ajustes, modificaciones de equilibrio y errores corregidos.

La première mise à jour de septembre arrive demain en Archésia ! L’opération de maintenant pour effectuer la mise à jour commencera le 7 septembre à 9 h HNEC (7 h UTC) et devrait durer 4 heures.

Cette mise à jour regorge d’améliorations d’ordre général et de modifications majeures des forteresses. Elle inclut aussi un correctif de l’équilibre, et des modifications de la technologie de back-end qui rendront la première vague de fusions de serveurs possible plus Consultez la liste complète des modifications, nouveaux paramètres, modifications de l’équilibre, et corrections de bugs ci-dessous.