Sarealac

Hello,

This was reported to our team and they’re looking into it!

Thank you for all the information you shared and your cooperation.

Hello @eXXXe,

Thank you for reporting this issue to us.

Could you send us a video or some images where this problem is visible, so we can have a better understanding of what is happening?

Thank you in advance!

Hello,

Thank you so much for your report.

I reported this issue and we will try to investigate it as soon as possible, meanwhile, we appreciate your patience.

If any more information pops up, feel free to reach out to us

Hello,

Thank you so much for your report.

I reported this issue and we will try to investigate it as soon as possible, meanwhile, we appreciate your patience.

If any more information pops up, feel free to reach out to us

Hello,

We’re sorry to hear you aren’t able to download the game.

Luckily, Xbox found a workaround! All you have to do is go to this link and download the game from there: Buy Conan Exiles | Xbox

Hope this helps

Hello @edofragoso,

We’re sorry to hear you’re experiencing this issue.

Luckily, Xbox has found a workaround for this problem! All you have to do is go to this link and download the game here: Buy Conan Exiles | Xbox

Hope this helps!

Hello @sirgankahad,

You can always DM us with the information if you don’t wish to share it in a public place

Hope this helps!

Hello @SpeedRaptor11,

Sorry to hear you’re experiencing this issue.

But the good news is that Xbox found a workaround for this problem! Your friend will be able to download the game through this link: Buy Conan Exiles | Xbox

Hope this helps!

Hello everyone,

As many of you know, we are currently seeing a connection issue that has prevented some players from connecting to Conan Exiles.

We’re now seeing an increased number of successful logins to the servers, so please try again to log in at your next convenience.

We thank you for your patience and understanding while we continue to monitor and investigate the situation.

Greetings Exile,

Thank you for reaching out to us. Could you share some additional information?

• Do you have your game installed on an SSD or HDD?
• Is the console stable while playing other demanding games?

In the meantime, here are some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:

• Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.
• Try to perform a soft factory reset while keeping games and apps.

If the above procedures don’t help, please try to perform a full reinstall of the game and let us know if the issue persists!

Thank you in advance.

Greetings Exile,

Thank you for reaching out to us. Could you share some additional information?

• Do you have your game installed on an SSD or HDD?
• Is the console stable while playing other demanding games?

In the meantime, here are some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:

• Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.
• Try to perform a soft factory reset while keeping games and apps.

If the above procedures don’t help, please try to perform a full reinstall of the game and let us know if the issue persists!

Thank you in advance.

Greetings Exile,

Thank you for reaching out to us. Could you share some additional information?

• Do you have your game installed on an SSD or HDD?
• Is the console stable while playing other demanding games?

In the meantime, here are some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:

• Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.
• Try to perform a soft factory reset while keeping games and apps.

If the above procedures don’t help, please try to perform a full reinstall of the game and let us know if the issue persists!

Thank you in advance.

Greetings Exile,

Thank you for reaching out to us. Could you share some additional information?

• Do you have your game installed on an SSD or HDD?
• Is the console stable while playing other demanding games?

In the meantime, here are some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:

• Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.
• Try to perform a soft factory reset while keeping games and apps.

If the above procedures don’t help, please try to perform a full reinstall of the game and let us know if the issue persists!

Thank you in advance.

Hello,

Good to know the issue was fixed meanwhile.

We are currently investigating the issue with the invisible NPCs, but feel free to make a report! Any information is valuable and can help.

Thank you for your patience and cooperation.

Hello,

Thank you for bringing this to our attention!

For issues with the Battle Pass, our colleagues over at the HelpCentre will be more suited to help out.

If you could please make a request here and explain the situation: https://funcom.zendesk.com/hc/en-us

Thank you in advance!

Hello @Saffira

Could you please send an image of the error message you are receiving so we can have a better understanding of the issue?

Thank you in advance.

Hello @Shotz,

Thank you for reporting this issue to us.

From your description, it seems like my colleagues over at the HelpCentre would be the best fit to help you in this situation.

Please make a request here: https://funcom.zendesk.com/hc/en-us and you’ll get assistance as soon as possible.

Thank you in advance!

Hello everyone,

We are aware of the current issues preventing some players from connecting to Conan Exiles. We are investigating the problem to find the root cause and will keep you posted.

Thank you for your patience and cooperation.

Hello

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: NEW Bug Report Template

Thanks in advance!

Hello @sestus2009,

Thank you for this information!

Could you let me know if you are seeing this behavior with a particular building set or does it happen with all you’ve tried?

Thank you in advance!