Sarealac

Hello everyone,

Xbox has a workaround for this issue.

Could you try downloading the game through this link: Buy Conan Exiles | Xbox ?

Hope this helps

Hello again,

I have reported this to our team and they are currently investigating.

Thank you for all the information you’ve gathered!

Hello,

Thank you for letting me know.

Could you try uploading the images again? We gave you the permission and you shouldn’t have any issues now.

Thank you in advance!

Hello everyone,

We’re sorry everyone has been experiencing this issue and that it has caused a negative impact.

But we have good news! With this update, we have mitigated the disconnects and you shouldn’t experience them anymore

You can check our Patch Notes here: PC Update - Age of War Chapter 1 (2023.06.22) - #2 by Ignasi

Hello,

Thank you for the information!

Can you try to send the image again? You should have the clearance for it now.

Thank you again.

Hello @Lupine,

Thank you for reporting this issue to us.

We have some questions for you if that’s alright.

• Are you playing on an Official or Private Server?
• Are you using any mods?
• Could you send us a screenshot of the Event Log where it shows these items decaying?

Thank you in advance for your cooperation.

Hello @mellyb,

Thank you for reporting this issue.

We have a couple of questions for you so we can understand the issue better if that’s okay.

• Are you currently using any mods?
• Does this issue occur when you first log in or does it randomly happen while you are playing?
• Does it happen right after the Server restarts or is it random?

Thank you in advance for your cooperation!

Hello @DodoLXXIII,

Thank you for reporting this issue to us.

Could you let us know if this happens every time the Server is restarted or if was it a one-time occurrence?

If you have any images or videos that illustrate the problem they are very welcome as they will help with the investigation.

Thank you in advance.

Hello @Buiuzinho69,

Could you let us know if you have the game through GamePass or if you purchased it?

If you could also show us how the issue looks on your side with a video or image, it would be very helpful.

Thank you in advance.

Hello @NesterT2,

This would be best if discussed with my colleagues over at the HelpCentre as they are used to this kind of issue. Make sure to pick “In-game Purchase” while submitting your request so it’s redirected to the correct department.

I hope this helps and let me know if there’s anything else I can do for you.

Hello

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone

You can find it here: NEW Bug Report Template

Thanks in advance!

Hello

Thank you for reporting this issue to us, but it seems like the copy-and-paste option didn’t work here. Could you please make another report and manually copy the text?

Thanks in advance!

Hello,

We don’t have an official list of Known Issues/Bugs as of right now. We do, however, always share the issues we fixed in the Patch Notes!

You can also consider any report on the Forums with the tag “report received” as a Known Issue

You can check the most recent Patch Notes for Xbox here: ...

Hello @CrayKilla315144,

Just like @sestus2009 mentioned, please make another post with the bug information!

Thank you in advance

Hello @EZI093,

Could you please send us a screenshot or video of how this issue looks on your side so we can start our investigation?

If you prefer, you can always DM us this information.

Thank you in advance!

Hello everyone!

This Wednesday, June 14th, we will be doing some maintenance on our European Servers between 11:00 AM and 12:00 PM CEST.

Make sure to keep track of time so you don’t get disconnected at a crucial moment!

Good week to you all and happy conquering

Hello @gUzAnO,

Our team has been investigating these crashes and we hope to have mitigated the issue with this Update.

Hope this helps!

Hello @OWEN80

It seems like you copied the wrong information, could you please fill in the necessary details here: NEW Bug Report Template and copy them into your reply?

Thank you in advance ...

Hello @D3AD-FLOWERZ,

This issue has to be investigated with our colleagues over at Zendesk.

Since it seems like you already submitted a request, please await a reply from our Agents, I’m sure they will be able to solve this for you

If the issue persists even after getting their reply, you can always contact us again.

Thank you!

Hello @GaSuRazor,

Could you please send us a screenshot or video of how this issue looks on your side so we can investigate?

If you prefer, you can always DM us this information.

Thank you in advance!