Sarealac

Sarealac



28 Mar

Comment
    Sarealac on Forums - Thread - Direct

Hello,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone :smile:

You can find it here: NEW Bug Report Template

Thanks in advance!

Comment
    Sarealac on Forums - Thread - Direct

Hello

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone :smile:

You can find it here: NEW Bug Report Template

Thanks in advance!

Comment
    Sarealac on Forums - Thread - Direct

Greetings Exile,

Do you have any images/videos that illustrate this issue that can send us? This will make it easier for us to understand what is going on :smile:

Thanks in advance.


22 Mar

Comment
    Sarealac on Forums - Thread - Direct

Hello @Briana_Blaze,

Could you please poke our team over on the HelpCentre so they can investigate your account and see what is going on?

You can contact them here: ...

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Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Due to an unusually high amount of flags on this post, we will have to close it.

Please make sure to read our Social Guidelines before posting any replies/posts to avoid this in the future.

We wish everyone a good rest of the week!

Comment
    Sarealac on Forums - Thread - Direct

Hello,

Thank you for this information.

Could you please answer the following questions to assist us in narrowing down what the root of the issue could be :smile:

  • Are you using a wireless or wired internet connection?
  • Does this behavior seen on Single Player?
  • If you play in several Servers, are you experiencing this issue in all Official Servers you play in? Please share their numbers if so.

Thank you in advance!

Comment
    Sarealac on Forums - Thread - Direct

Hello,

Thank you for bringing this to our attention!

Our team is currently investigating and I’ll be adding this information to the ongoing report we have :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello,

Thank you for bringing this to our attention!

Our team is currently investigating and I’ll be adding this information to the ongoing report we have :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello,

Thank you for bringing this to our attention!

Our team is currently investigating and I’ll be adding this information to the ongoing report we have :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello,

We don’t have any official information in regard to this, but we do have an ongoing report :smile:

@Lophi, if you’d like, you could do a bug report and we will add it to this existing report! Here are some helpful links:

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21 Mar

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Thank you for this information!

Could you please answer a few questions to assist us in narrowing down the root of the issue could be?

  • What Console version are you playing on? (PS5, PS4 slim,…)
  • Are you using a wireless or wired internet connection?
  • Does this behavior seen on Single Player?
  • If you are experiencing this in an Official Server, please share the Official Server Number with us.

Thank you in advance! :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Thank you for this information!

Could you please answer a few more questions to assist us in narrowing down what the root of the issue could be?

  • What Console version are you playing on? (PS5, PS4 slim,…)
  • Are you using a wireless or wired internet connection?
  • Does this behavior seen on Single Player?
  • If you are experiencing this in an Official Server, please share the Official Server Number with us.

Thank you in advance! :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Thank you for this information!

Could you please answer a few more questions to assist us in narrowing down what the root of the issue could be?

  • What Console version are you playing on? (PS5, PS4 slim,…)
  • Are you using a wireless or wired internet connection?
  • Does this behavior seen on Single Player?
  • If you are experiencing this in an Official Server, please share the Official Server Number with us.

Thank you in advance! :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Thank you for this information.

Could you please answer the following questions to assist us in narrowing down what the root of the issue could be :smile:

  • What Console version are you playing on? (PS5, PS4 slim,…)
  • Are you using a wireless or wired internet connection?
  • Does this behavior seen on Single Player?
  • If you are experiencing this in an Official Server, please share the Official Server Number with us.

Thank you in advance!

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone,

Thank you for this information! We have a few more questions if you have the time to answer them.

  • What Console version are you playing on? (PS5, PS4 slim,…)
  • Are you using a wireless or wired internet connection?
  • Does this behavior seen on Single Player?
  • If you are experiencing this in an Official Server, please share the Official Server Number with us.

These questions are to assist us in narrowing down what the root of the issue could be :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @Alzero,

We’re sorry you are experiencing this issue.

If possible, could you try to back up your single-player save to a pen drive and clear up your save and profile, then start a new game to see if the issues persist?

Could you also let us know if you are using an HDD or SSD (external storage) to run the game?

Thank you in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @Derangedxzombie,

I’m sorry those sly cubs led you to a trap, but I think you’ll be glad to know that this has been reported to our team and they will investigate it as soon as possible! :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @hiimhawkeye,

Thank you for reporting this issue to us.

Could you please send us a photo/video where this issue is illustrated so we have a better idea of how it looks on your side?

Thank you in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello again :smile:

I’m glad to hear the issue was solved! If you ever experience this again just make sure to poke our team over at the HelpCentre!

Comment
    Sarealac on Forums - Thread - Direct

Hello @Cpt-Daedra,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone :smile:

You can find it here: ...

Read more